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Customer Ratings & Reviews

Your price for this item is $1,199.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.2 out of 5 stars with 163 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers are impressed with the ZIP eBike's easy assembly, long battery life, affordable price, and range of 37 miles. They appreciate that it is easy to put together and that the battery lasts well, making it suitable for long commutes or rides. Some customers also mentioned that they got it for a great price compared to competitors. However, a few concerns were raised about its durability, weight, and brakes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 163 reviews
  • Rated 5 out of 5 stars

    exciting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent quick fun balances well, brakes are solid nice and torquey gets up and goes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek look and fun to ride!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this bike. Very comfortable seat and fun riding on level three at 20mph. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My bike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new bike really comes in handy for transportation I love the look of the bike

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good and efficient for a nice bike ride and want to pedal less 10/10 for someone like me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet ride

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dislike that i wish it had battery percentage instead of battery bars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bike

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bike good for taking a nice little cruise at the beach

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Bike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent bike!!!! is amazing and confortable, everything works perfect. I am please with my purchase!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Ebike

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my new ebike. Very powerful and comfortable ride. Best Buy service is truly amazing. Thank you for a good product and awesome service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swft-electro bike...prrty sweet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is operating within parameters..rear wheel, is slightly not "true" though.. hoping to get a few years out of it..

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 1 out of 5 stars

    Electric Bike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this electric bike. Best thing since sliced bread. Already put 150 on it and she rides really good on and terrain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool, HIP & FUN

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool looking, fat tires, brings front shocks,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow. Half the price of competition and great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun bike. Great price compared to competitors. My keys were missing in packaging.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mine came with a pop tire

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might have a pop tire. The bike is a decent bike doesn’t go very fast or accelerate very fast. Decent bike if you catch it on sale.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Swift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this E-bike! I just wish it went a little faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    E bike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it this is my first bike no ishu on any part

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ebike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for short rides. Fun and reliable. Easy setup.

    I would recommend this to a friend
  • Cons mentioned:
    Brakes

    Rated 1 out of 5 stars

    Don’t recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return one because it stopped working and the second one also has issues and the pedal assist doesn’t work.

    No, I would not recommend this to a friend
    • Brand response from SWFT Team
      Posted .

      We apologize for the inconvenience you are encountering with your Zip. Please contact us at hello@rideswft.com so that we can provide the necessary assistance to address the challenges you are currently facing with the Zip and get you back to riding issue free.

      Thank you!
      Team SWFT

  • Rated 1 out of 5 stars

    Arrived broken 3 times

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TERRIBLE. The digital screen attached to the handlebars arrived broken 3 TIMES! I returned this bike 3 times and received new ones with the exact same problem. It's a shame because the bike otherwise was great, but this is an integral piece to the bike that needs to be working and connected.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Quality control is lacking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer support is bad. It's been 15 days and counting since I have heard back from my initial warranty claim would recommend not buying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Be careful when u spend money for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bike has an issue which front wheel makes a lot noise the screw damage my brake disck and 2nd day the light went off. Very disappointed

    No, I would not recommend this to a friend