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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1096 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the taste and ease of use of the Milk Chocolate Hot Cocoa K-Cup pods, finding them convenient and a good value. Many appreciate the compatibility with Keurig machines and the availability in K-Cup format. However, some customers note that the product may have a shorter shelf life and could be improved in terms of strength and sugar content.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-17 of 17 reviews
  • Cons mentioned:
    Sugar content

    Rated 2 out of 5 stars

    tastes like hot chocolate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the 8 ounce setting, and the hot chocolate was still very sweet. One serving is 5g of sugar and 60 calories, but unfortunately it also has acesulfame and sucralose.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Strength

    Rated 2 out of 5 stars

    Swiss Milk Chocolate Hot Cocoa K-Pod Cups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not one of the best. Not enough of a chocolate flavor. Very weak. Nestle's is a much better product but not in K-Pods as yet

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    prefer coffe

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don’t taste like a real chocolate. this is a personal opinion. Maybe somebody else like it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box was in poor condition not sealed and the pods where all messed up so I can't even tell off hand if any are missing :-(

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Krusty and hard

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't seem to work right, the chocolate was crusty. Had to open the packs manually and just mix in a cup with water and a spoon smashing the chunks until they dissolved. Tasted fine though!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Contains Sucralose... tastes funny

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't have bought these if the ingredients were shown and we could see they contained sucralose. They taste off, like a diet hot chocolate.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taste like water. Honestly I was expecting more...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    "OK" Hot Chocolate...not as good as when made with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to be able to use the Kurig to make hot coco...but the old packets with milk are 1,000 times better than the Kcup version.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    IT OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YOUR BETTER OFF JUST BUYING HOT CHOCOLATE AT WALMART AND USE YOUR KUIREG MACHINE FOR THE HOT WATER.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hot chocolate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too sweet I will have to add more water and try different brands

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wont recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like the taste.:( maybe had high expectations.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's kinda pricy but convenient. I got it on sale and probably won't buy again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hot chocolate?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn't taste like hot chocolate at all! I would not recommend

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, but not really good. the instant packets from Swiss Miss are better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does not have the same taste as the regular SWISS MISS cartons.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bout 2 of these seems allot weaker in chocolate than other. Brands

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    This product is hiding the sugar content

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in the chocolate flavor. Kinda bland. Won’t purchase again.

    No, I would not recommend this to a friend