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Customer reviews

Rating 4.7 out of 5 stars with 547 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 547 reviews
  • Pros mentioned:
    Capacity, Compartments, Durability
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great backpack!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love SwissGear backpacks and this one did not disappoint. It's a little heavy, but I know it's going to last for the next 5-10 years so that's okay with me. Lot's of room and compartments and also has a charging cord built in.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Durability

    Rated 5 out of 5 stars

    Great backpack for traveling and everyday use!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent backpack for someone who likes to have multiple pockets and loves to organize multiple items on trips. This backpack is high quality and sturdy. I have organized my phone chargers, cables, shoes, laptop, tablet, and kindle, and everything fit well. It is compact, slick, and works fine with TSA. Only flaw, but not enough to give it less than 5 stars, is the way that the laptop compartment opens up all the way down. When you are in a hurry, trying to open it all the way down can be frustrating because pulling it back up can take time. Otherwise, great backpack!

    I would recommend this to a friend
  • Pros mentioned:
    Compartments, Size
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great bag with a lot of storage capacity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bag is absolutely awesome. It's huge, can handle a lot of items, lots of pickets, very sturdy. I switched from another bag to this one and I love it. Now, it does get heavy, the bag itself is heavy because of it's sturdiness, but I would higher recommend it. I can fit a lot in this bag from batteries to laptop ipad, mics, cameras, speakers, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Durability

    Rated 5 out of 5 stars

    Great backpack!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is excellent and the materials feel very durable. It has plenty of space and well-designed compartments that keep everything organized, especially for work and travel. The padding is comfortable and it feels sturdy even when fully loaded. Definitely a great purchase and I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Compartments, Design, Durability

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful! This backpack combines style, durability, and functionality perfectly. The design is sleek and professional, with plenty of compartments to stay organized. The ScanSmart feature makes airport security a breeze, and the built-in USB port is super convenient for charging on the go. Comfortable to wear, even when fully loaded. Highly recommended for both work and travel!

    I would recommend this to a friend
  • Pros mentioned:
    Durability
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    A great bag. But worried about the longevity.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to carry my laptop and other electronics while on the go. I carry this bag everyday as someone who works IT and is a tech enthusiast. Pros: Very spacious, great organization and use of space, build quality is better than your average backpack, the straps have areas to clip on a transceiver, and even a little pocket to put my vape in, the bag is very comfortable and offers good cushioning and breathability on the back (even when weighted down). Cons: I am not so sure about the material they used. My impression when I first picked up the backpack was that it felt really light weight/thin when compared to similar bags I have owned. I suppose if it lasts a long time that would make it a pro... but it doesn't instill much confidence. When I pay a premium price I expect a premium feel to the item. If the materials on this bag are ever to rip, tear, or wear holes into it I will be back to update this post immediately. When I pay this much for a bag I expect 5+ years out of it.

    I would recommend this to a friend
  • Pros mentioned:
    Compartments, Durability, Size

    Rated 5 out of 5 stars

    Airport friendly backpack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great backpack. Took it to the airport and no problems, easy to store it underneath a seat. Right size, light weight and nice compartmentalized slots. A good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Compartments, Design, Durability

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a professional look and feels very sturdy. The compartments are well-designed, making it easy to organize a laptop, documents, and accessories. The padding adds comfort during commutes, and the zippers are smooth and durable. Overall, a reliable and stylish choice.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Durability

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This backpack is excellent — lightweight, durable, and spacious enough to carry everything I need. The design is sleek, and the padding makes it super comfortable to wear all day. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Durability

    Rated 5 out of 5 stars

    Perfect bag for any techy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Swiss gear is personally one of the leaders for laptop bags. This bag is my everyday carry bag for my 16” laptop and all of my tech. It has plently of pockets and space for anything you could want or need. I carry a multitude of peripherals for any occasion and situation from gaming to office. The bag is durable enough to where I feel safe carrying my high end laptop with gaming controller, a second portable screen if nees be and all of the cables you would nees for a portable creation or media station. This bag is worth every penny I spent on it cor durabilty, storage, and even style.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Durability

    Rated 5 out of 5 stars

    Great Bag!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bag is perfect! I specifically purchased it for my son studying abroad. He was able to safely pack all of his school items and then some as his carry-on, then use it for his everyday backpack for school. It is comfortable and very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Durability

    Rated 5 out of 5 stars

    Exactly What I Needed – Durable, Smart, and Comfor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the SwissGear Commander backpack for a few weeks now, and it has exceeded my expectations. The quality of the materials feels premium and rugged, perfect for daily use or travel. The ScanSmart design makes TSA checks super easy—no need to remove my laptop anymore. The built-in USB port is a great touch for charging on the go. It has plenty of space and compartments, which makes organizing my laptop, tools, chargers, and documents really easy. The padding on the back and the shoulder straps adds great comfort, even when carrying heavy gear. Definitely worth the price, especially at this discounted rate. Highly recommend it to anyone who needs a reliable and professional-looking tech backpack!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Durability

    Rated 5 out of 5 stars

    Excellent quality for a great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for money. Long lasting! The first bag I owned lasted 15 years and still going strong for regular daily use! Well thought design, compartmentalized for convenience!

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Size

    Rated 5 out of 5 stars

    SwissGear is a win win backpack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This SwissGear backpack is compact on the outside yet surprisingly spacious inside. It’s comfortable to wear and offers excellent value for the price. Free shipping to boot.

    I would recommend this to a friend
  • Pros mentioned:
    Compartments, Durability, Size

    Rated 5 out of 5 stars

    This is one serious work backpack

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has so many pockets and storage. Inslcan store my laptop, ipad, notebook, and all my accessories easily. The USB connector works great for a charge while walking. My latge water bottle fits well in the drink pocket. It is very padded on my back and is a large backpack, fits me perfect at 6’3”. The backpack is very well made and will be used a bunch for work and travel. No regrets at all.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Durability

    Rated 5 out of 5 stars

    Top quality bag.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this same bag about 8 years ago. I’ve have tools in it while flying to multiple states while it upheld its quality. Ive put my bag through the ringers. The durability is top. It also has many useful pockets.Only complaint is the old style USB. Mine was stolen so I bought another one of these. I bought it again because I know the quality will not fail me Overall, 10/10.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Durability

    Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart backpack combines ample storage, innovative features, and durable design, making it perfect for tech-savvy commuters and travelers.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Compartments, Durability

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honda a ton of my junk. Love the comfortable feel and all the compartments.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Epitome of Elegance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best backpack ever! Very elegant design and I carry it to work everyday. Very strong and has limitless storage. Everyone admires it. Will surely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Durability

    Rated 5 out of 5 stars

    Swiss Backpack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent backpack for daily use. I’m a mail carrier and I use this to carry all my supplies: sunglasses, medical supplies, charging cords, towels, pens, paper, etc. and whatever else I might need out in my truck for the day and this is my second one. The first one lasted about four years on a daily use in my mail truck being thrown around. A lot of compartments! I use this when I travel as well. I also got this on sale $60 off as being a total tech member!

    I would recommend this to a friend