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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 501 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the Commander USB ScanSmart Laptop Backpack, highlighting its numerous compartments, excellent build quality, and ample capacity. The backpack's size and lightweight design are also appreciated for everyday use. Some customers have expressed concerns regarding the zipper quality and the price point of the backpack.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 501 reviews
  • Rated 5 out of 5 stars

    Good bag

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my husband and he loves it to carry his laptop around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pack to the max

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy ! Holds everything! Glad I got it for conference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. The description online was very accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality at a great price at the Best Buy online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back pack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and usefully recommended for you computer and school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swiss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and it is very useful for training, travel and work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backpack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wrong pictures

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a little different from what picture was there was a mistake

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Exposed Zippers Invite Theft.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually returned this because I felt the exposed zippers on the rear unnecessarily exposed me to theft on my upcoming European Vacation. Also, trying it on, it wasn't as comfortable as expected. I'm exploring other backpacks from other companies.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality and the warranty is a joke!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY SWISSGEAR!!! They are poorly made and their warranty is a joke. They claim you have a 5 year warranty but will label the damage as normal wear and tear. This is their way out of replacing your item. I had this same issue with Dyson and that's their legal way out. Mine was ripping at the seam, an obvious manufacturer defect, and they said it was normal wear. I'll never buy swissgear again

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Swiss Backpack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice backpack. Very accomodating. Zippers are so easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Really nice but not big enough for my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the look of it and small compartments were great but larger storage compartment not as big as site lead me to believe so I returned it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 1 out of 5 stars

    SwissGear Backpack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backpack initially appeared promising, but there are evident quality control issues that SwissGear needs to address. The zipper was faulty right from the beginning, prompting me to return the backpack to Best Buy. Despite this setback, the backpack boasts ample pockets for organizing gear.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Zipper quality

    Rated 1 out of 5 stars

    Worst zipper

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This back back have a great materials except the zipper, it the worst I have ever seen, it always unzips and Can not keep close, I am going to ask for a refund.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Zipper quality

    Rated 1 out of 5 stars

    Ipad/Laptop pocket is bad design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop and ipad pocket keep flipping open unzipping all the way down when i walk and flings my ipad out onto the ground. Waiting for the day it shatters my screen. It really doesnt need to unzip all the way like that, its pointless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality- No customer aservice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using it for 2 months, the stitches started to come apart. There is no response from customer service.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Short comings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could had some extra pockets for small items organization

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Third-world product - First-class price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This backpack is trash.. don't waste your money on this product. go to Ross and get better quality for half the price, or less!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On paper this backpack looked great but after using it for a month I'm now looking for something better. Yes, I wasted $130. The compartments are too small and difficult to access. The backpack does not stand up like you would expect. Instead, it wants to fall over forward even when nothing is in it. Don't waste your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product does not match pictures on bestbuy.com

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received a Swissgear similar product with different pockets, USB port location and mesh was delivered. The UPS matched, but is not the same product pictured on bestbuy.com.

    No, I would not recommend this to a friend