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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 489 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are pleased with the Commander USB ScanSmart Laptop Backpack, highlighting its numerous compartments, excellent build quality, and ample capacity. The backpack's size and lightweight design are also appreciated for everyday use. Some customers have expressed concerns regarding the zipper quality and the price point of the backpack.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 489 reviews
  • Pros mentioned:
    Compartments

    Rated 5 out of 5 stars

    Premium Build Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bag has plenty of storage space for all your gadgets. It’s also organized very well. The only concern I have is the way the zip opens up all the way (this is actually a feature they are marketing). I don’t like it for the fact that things can fall out of the pockets when it’s opened up all the way. Especially at airport security when everyone is rushing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Compartments

    Rated 5 out of 5 stars

    Great backpack!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love SwissGear backpacks and this one did not disappoint. It's a little heavy, but I know it's going to last for the next 5-10 years so that's okay with me. Lot's of room and compartments and also has a charging cord built in.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Top quality bag.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this same bag about 8 years ago. I’ve have tools in it while flying to multiple states while it upheld its quality. Ive put my bag through the ringers. The durability is top. It also has many useful pockets.Only complaint is the old style USB. Mine was stolen so I bought another one of these. I bought it again because I know the quality will not fail me Overall, 10/10.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Exactly What I Needed – Durable, Smart, and Comfor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the SwissGear Commander backpack for a few weeks now, and it has exceeded my expectations. The quality of the materials feels premium and rugged, perfect for daily use or travel. The ScanSmart design makes TSA checks super easy—no need to remove my laptop anymore. The built-in USB port is a great touch for charging on the go. It has plenty of space and compartments, which makes organizing my laptop, tools, chargers, and documents really easy. The padding on the back and the shoulder straps adds great comfort, even when carrying heavy gear. Definitely worth the price, especially at this discounted rate. Highly recommend it to anyone who needs a reliable and professional-looking tech backpack!

    I would recommend this to a friend
  • Pros mentioned:
    Compartments, Space

    Rated 4 out of 5 stars

    Very Good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space and separate compartments. Works very well for my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Compartments

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it right before i had to travel on business trips. Great in airports. Easy to access all pockets. Handles being overstuffed very well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Compartments

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honda a ton of my junk. Love the comfortable feel and all the compartments.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Capacity

    Rated 5 out of 5 stars

    Super excited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing purchase! I’ve been wanting one of these bags for a while and finally decided to purchase. The quality, space and durability of this bag is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Compartments

    Rated 5 out of 5 stars

    Great backpack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this from my fiancé. He had one similar to it. He needed a new one and bought it and he loves it. It’s got plenty of pockets. Lots of room to put books laptop, water, shoes, etc. it’s the best purchase I’ve made for him!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Quality and Durability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insanely good quality for the bag. Extremely durable and heavy duty quality. Fits almost everything I need in there and barely feels heavy. My 3.2KG ROG STrix was impossible to carry before but now, probably due to the foam shoulder straps, it feels very light.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Great upgrade backpack from SwissGear for laptops

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade backpack from SwissGear. This replaces a 12 year old SwissGear backpack that was showing signs of wear and tear after over a decade of airline travel. Same great sturdy construction. Like the insulated pouch for food. Don't really use the lined pouch for clothing but it could be useful. The hard lined smaller access pouch at the top of the backpack is probably for glasses but I liked to use it for quick access to high use items like my airpods, the old one was just a soft lined pouch and I could fit more in it so a slight negative there. Like the chest strap to better secure the pack when walking. Overall great backpack for business travel or wherever you need to bring your laptop. Has USB connector for portable battery connection to charge your items but the cable isn't 100% reliable in my experience so far.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Capacity

    Rated 4 out of 5 stars

    Very sturdy backpack

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and very secure backpack. Holds all you need. Love that it has a dedicated shoe pocket that collapses out of the way when not in use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Perfect gamer gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a 16” gaming laptop especially for a gamer that travels and needs space and compartments highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Compartments, Size

    Rated 5 out of 5 stars

    Solid travel backpack

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for travel. Has A TON of compartments. Zippers are thick and sturdy. Love the external usb connection.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Capacity

    Rated 5 out of 5 stars

    Great backpack

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great backpack. Very solid unit. Lots of storage space and pockets to keep all your accessories. Awesome unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Quality and Features – Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this backpack! Durable, stylish, and super functional—perfect for work, travel, and everyday use. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Capacity

    Rated 5 out of 5 stars

    A Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for $40 through Best Buy. It's great! Lots of space and robust zippers. One of the best backpacks I have ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Capacity

    Rated 5 out of 5 stars

    Superb

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Spacious, lots of compartments and pockets.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Capacity

    Rated 5 out of 5 stars

    Great backpack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and lots of space! Going to be great on my cruise next month!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Capacity

    Rated 5 out of 5 stars

    Great bag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed and excellent storage. Very sturdy construction. I love the shoe compartment for short trips

    I would recommend this to a friend
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