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Customer reviews

Rating 4.7 out of 5 stars with 563 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers admire the product's impressive durability, along with its ample compartments, generous capacity, and overall space. Its sleek design and convenient size for everyday use are also highly appreciated. However, some customers found the price to be a bit high, and a few noted its lightweight feel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 563 reviews
  • Pros mentioned:
    Compartments, Durability, Size

    Rated 5 out of 5 stars

    This is one serious work backpack

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has so many pockets and storage. Inslcan store my laptop, ipad, notebook, and all my accessories easily. The USB connector works great for a charge while walking. My latge water bottle fits well in the drink pocket. It is very padded on my back and is a large backpack, fits me perfect at 6’3”. The backpack is very well made and will be used a bunch for work and travel. No regrets at all.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Durability

    Rated 5 out of 5 stars

    Great Bag!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bag is perfect! I specifically purchased it for my son studying abroad. He was able to safely pack all of his school items and then some as his carry-on, then use it for his everyday backpack for school. It is comfortable and very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Durability

    Rated 5 out of 5 stars

    Top quality bag.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this same bag about 8 years ago. I’ve have tools in it while flying to multiple states while it upheld its quality. Ive put my bag through the ringers. The durability is top. It also has many useful pockets.Only complaint is the old style USB. Mine was stolen so I bought another one of these. I bought it again because I know the quality will not fail me Overall, 10/10.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Compartments, Durability

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honda a ton of my junk. Love the comfortable feel and all the compartments.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Durability

    Rated 5 out of 5 stars

    Swiss Backpack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent backpack for daily use. I’m a mail carrier and I use this to carry all my supplies: sunglasses, medical supplies, charging cords, towels, pens, paper, etc. and whatever else I might need out in my truck for the day and this is my second one. The first one lasted about four years on a daily use in my mail truck being thrown around. A lot of compartments! I use this when I travel as well. I also got this on sale $60 off as being a total tech member!

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Size

    Rated 5 out of 5 stars

    SwissGear is a win win backpack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This SwissGear backpack is compact on the outside yet surprisingly spacious inside. It’s comfortable to wear and offers excellent value for the price. Free shipping to boot.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Durability

    Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart backpack combines ample storage, innovative features, and durable design, making it perfect for tech-savvy commuters and travelers.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Epitome of Elegance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best backpack ever! Very elegant design and I carry it to work everyday. Very strong and has limitless storage. Everyone admires it. Will surely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    SwissGear Commander USB ScanSmart Laptop Backpack

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SwissGear Commander USB ScanSmart Laptop Backpack is just amazing. The design is sleek and professional, and the quality is exceptional. The backpack has ample space for my laptop, tablet, and other essentials, and the USB charging ports are super convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Durability
    Best Buy Employee

    Rated 5 out of 5 stars

    Swiss backpack

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Durable, convenient, good feel to the bag, holds laptop, neck pillow, 40oz water bottle, etc

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best Backpack I’ve Owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    down the best one I’ve owned. If you travel often or carry a lot of tech, this thing is a beast in the best way. The ScanSmart design is clutch at the airport—you just unzip the middle and lay it flat on the TSA belt without taking out your laptop. Total lifesaver when you’re in a rush. The built-in USB port is also super convenient. I keep a power bank inside and can charge my phone right from the outside. It’s roomy without looking like you’re hiking Everest. There’s space for a laptop, tablet, charger, notebook, and even a change of clothes or gym shoes. I really like how there’s a place for everything—no more digging around to find stuff. Comfort-wise, it’s solid. The straps are padded and the back has good airflow. I’ve worn it on long commutes and it’s never felt heavy or uncomfortable. Only minor gripe: the water bottle pocket could be a little more snug. But that’s being picky. Bottom line: If you’re an iPhone/Mac user who loves staying charged and organized on the go, this backpack is worth every penny. Would definitely buy again. ⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Excellent Backpack

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ran over my last one with my car, and it survived. I bought this because the old one is scuffed up. This is the best backpack for professionals I can find!

    I would recommend this to a friend
  • Pros mentioned:
    Compartments, Durability

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Durable. And I utilize all of its compartments.

    I would recommend this to a friend
  • Pros mentioned:
    Compartments, Durability

    Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bag looks great and the comfort is exceptional. From the sleek look to the sturdy build this has been an overall great purchase. There are plenty of pockets and it even comes with a charging cable so you can place a battery inside the bag and charge your phone up while you walk around. Pretty convenient and a great looking bag. Also very comfortable style.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Durability

    Rated 5 out of 5 stars

    Best backpack yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this backpack. Plenty of storage and pockets. Strap to put it on luggage is a plus. Insulated pocket and shoe bag. I had SwissGear before. Love this more.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bag is sturdy and got many pouches which can accomodate, shoes, eye shades with easy access. Multiple compartments within the bag makes organizing much easier and avoid clutter. The USB charging cable within the bag helps in critical situations to charge your mobile equipment and resume work. The cushioned handles reduced pressure on shoulders when your carring it. Wateproof and sturdy material avoids damage to internal items.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Durability

    Rated 5 out of 5 stars

    A must buy !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The awesome thing about it , it has an outlet where you can charge your phone ! A+ and it has all these composites you can store nearly anything in them ! I mean what else can you ask for ! And the material is really durable! If you can get at a discount price like i did . Jump on it !

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Durability

    Rated 5 out of 5 stars

    Great Laptop Bag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bag, holds a lot but keeps the weight close to my body so it stays comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Size
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Heavy backpack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large backpack and very durable but it is heavy to carry. It has a lot of pockets but can’t close the bag if too many things are inside and it was very expensive because I don’t use it for much

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Compartments

    Rated 5 out of 5 stars

    Great way to pack everything you need!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and stylish. Fits even my larger 15” plus sized laptops. USB port is actually pretty handy, although you supply your own powerbank. Plenty of compartments to take everything with you on the go, or just to keep things organized.

    I would recommend this to a friend