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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 530 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are pleased with the Commander USB ScanSmart Laptop Backpack, highlighting its numerous compartments, excellent build quality, and ample capacity. The backpack's size is also appreciated for everyday use, and users find it lightweight and easy to carry. However, some customers have expressed concerns about the zipper quality and the price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 530 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This backpack is excellent — lightweight, durable, and spacious enough to carry everything I need. The design is sleek, and the padding makes it super comfortable to wear all day. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Size

    Rated 4 out of 5 stars

    This backpack is lit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually an excellent backpack, very sturdy and spacious and does the job well. I’m not a fan of the compartment at the top of the backpack for cables or glasses, it gets some getting use to. I see the functionality but not the biggest fan, other than that it’s an incredible backpack.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Laptop Backpack for Work & Travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a travel backpack for work to replace a satchel bag. This bag fits everything I need a more. I fly and drive overnight for work and I wish I would have switched sooner. I carry a 16" laptop, a couple of tablets, papers, pens, business cards, cords, and all of the little trinkets needed for work. I can throw drinks, snacks, water bottles, and other items as needed w/ plenty of room to spare. The pockets are exactly what you're looking for with different heights, sizes, and ways to secure items. The shoulder straps are comfortable and it remains comfortable when fully packed. I'm a very large individual and I find that this backpack works perfectly for all types of business and personal travel. It's the best backpack I've owned.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect bag for any techy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Swiss gear is personally one of the leaders for laptop bags. This bag is my everyday carry bag for my 16” laptop and all of my tech. It has plently of pockets and space for anything you could want or need. I carry a multitude of peripherals for any occasion and situation from gaming to office. The bag is durable enough to where I feel safe carrying my high end laptop with gaming controller, a second portable screen if nees be and all of the cables you would nees for a portable creation or media station. This bag is worth every penny I spent on it cor durabilty, storage, and even style.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Capacity

    Rated 5 out of 5 stars

    Great backpack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great backpack. Plenty of room, comfortable to carry heavy things. Lots of pockets and seems well made.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    SwissGear is a win win backpack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This SwissGear backpack is compact on the outside yet surprisingly spacious inside. It’s comfortable to wear and offers excellent value for the price. Free shipping to boot.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Capacity

    Rated 5 out of 5 stars

    Great back pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built well and holds a lot of stuff! I have purchased several of this brand and am happy with them all!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Capacity

    Rated 5 out of 5 stars

    Black Swiss Gear Backpack.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big fan of Swiss Gear. This bag is sturdy. It has all the pockets I need. Each pocket has room for my stuff. I fill the pockets when traveling. I also use this a s my work bag. I like the black color as it matches my luggage.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Compartments

    Rated 5 out of 5 stars

    Great backpack!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love SwissGear backpacks and this one did not disappoint. It's a little heavy, but I know it's going to last for the next 5-10 years so that's okay with me. Lot's of room and compartments and also has a charging cord built in.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Exactly What I Needed – Durable, Smart, and Comfor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the SwissGear Commander backpack for a few weeks now, and it has exceeded my expectations. The quality of the materials feels premium and rugged, perfect for daily use or travel. The ScanSmart design makes TSA checks super easy—no need to remove my laptop anymore. The built-in USB port is a great touch for charging on the go. It has plenty of space and compartments, which makes organizing my laptop, tools, chargers, and documents really easy. The padding on the back and the shoulder straps adds great comfort, even when carrying heavy gear. Definitely worth the price, especially at this discounted rate. Highly recommend it to anyone who needs a reliable and professional-looking tech backpack!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart backpack combines ample storage, innovative features, and durable design, making it perfect for tech-savvy commuters and travelers.

    I would recommend this to a friend
  • Pros mentioned:
    Compartments

    Rated 5 out of 5 stars

    Great Laptop bag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight lots of pockets and features. Has port for charging phone

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Epitome of Elegance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best backpack ever! Very elegant design and I carry it to work everyday. Very strong and has limitless storage. Everyone admires it. Will surely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Capacity

    Rated 5 out of 5 stars

    Love love love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This backpack holds so much and it is very sturdy!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Compartments

    Rated 5 out of 5 stars

    Great backpack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this from my fiancé. He had one similar to it. He needed a new one and bought it and he loves it. It’s got plenty of pockets. Lots of room to put books laptop, water, shoes, etc. it’s the best purchase I’ve made for him!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Compartments

    Rated 5 out of 5 stars

    Great work/travel backpack!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this backpack. Its comfortbale, has tons of room, fits all my laptop and accessories with ease. Favorite things are the beefy carrying handle, the sunglasses top pouch, and the shoe compartment that also fits my ROG ALLY travel case perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Compartments

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it right before i had to travel on business trips. Great in airports. Easy to access all pockets. Handles being overstuffed very well.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Good bag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice bag, good build quality. I was able to fit 2 of my 13-14” laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Computer Bag

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. What a bag. I've never used this brand before but I'm a convert, for sure. It is so spacious and the plethora of pockets and places to hold things is great. I've eliminated my old computer backpack and a carrying bag for work by using this backpack. My only issue is that the water holder seemed a bit small. I had to buy a smaller water bottle to fit into the pocket but it was worth it. The pack appears to be very well made and sturdy in addition to having all of that space. I'm very happy I saw this advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Best Buy Employee

    Rated 5 out of 5 stars

    Swiss backpack

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, convenient, good feel to the bag, holds laptop, neck pillow, 40oz water bottle, etc

    I would recommend this to a friend
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