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Customer reviews

Rating 4.7 out of 5 stars with 563 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers admire the product's impressive durability, along with its ample compartments, generous capacity, and overall space. Its sleek design and convenient size for everyday use are also highly appreciated. However, some customers found the price to be a bit high, and a few noted its lightweight feel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 563 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Solid work bag

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quailty material and zippers, I travel for work and events this bag has held up for over 3 months so far providing plenty of room for laptop, required work material, lunch, water, jacket and other items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Travel Backpack – Durable & TSA-Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel often, and this backpack has become my go-to carry-on. It’s incredibly durable, made with high-quality materials that hold up well to frequent use. The TSA-friendly laptop compartment makes airport security a breeze, and the built-in USB port is a great bonus for charging on the go. It has plenty of space and smart compartments to keep everything organized. Stylish, practical, and reliable — highly recommended for any traveler.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Similar to other models w/ crazy spot for shoes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have multiple Swiss gear bags like this model, but somehow another they include a crazy pouch for shoes. It also includes a cable for a power bank. It’s a little more lightweight than the other models, but I’m sure it’s for a lightweight laptop. All in all, not a bad buy I typically don’t bring shoes in a laptop backpack. Lol. I got this on sale because otherwise it’s way overpriced. You can get a similar model at Sam’s Club.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    5 star back pack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my husbands third backpack for travel for work… He buys one every 5 years… He really likes this brand, holds up and last…

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Deluxe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the updated version of a backpack I did my level best to DESTROY about 20 years ago. After about five years of my abuse, I foolishly decided to move on to something else, and passed it on to a friend who was homeless. He lived out of it for two years, and it STILL persevered. I'm not sure what became of it after he got himself off the street. I saw this for sale, and had to buy one, if only for nostalgia's sake. I'm pleased to report that nothing about it has diminished, and there even appear to be some added refinements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for work as I previously had a satchel style bag. I couldnt be happier. Great quality, functional, and convenient. All of the compartments are placed well and the zippers are strong. I really like the charging port and the little cool pack compartment as well. Great for travel and business or leisure.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    My Swiss Gear Commander backpack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for top brand, comfortable to use, price, study and travel. i would like to recommand for friends to try this swissgear. i really like to use every day back pack to my study

    I would recommend this to a friend
  • Pros mentioned:
    Compartments, Durability
    Best Buy Employee

    Rated 5 out of 5 stars

    Great bag

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Many many pockets. Works well, comfy. Overall good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Best backpack ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits everything from the gaming laptop to all the accessories. Makes my gaming set up fully portable and protected.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Durability

    Rated 5 out of 5 stars

    Great design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’ great in design and comfort. It feels durable. I love every details of it

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    The everything bag

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On top of taking college classes and having to carry around my laptop and some notebooks, I'm also an IT support assistant for my school campus, I carry around a set of tools, And I am a part-time photographer. And this bag still has room for my lunch and store power bank to get me through several days without needing to fully unpack This bag literally feels like it was made for any possible situation. I've been running with it, hiking, taking it to my morning, workouts, in and out of class, in and out of work, and I've only had it for about less than a month month now This is definitely a worthwhile investment For anyone in or out of school needing an upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 4 out of 5 stars

    Very sturdy backpack

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and very secure backpack. Holds all you need. Love that it has a dedicated shoe pocket that collapses out of the way when not in use.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Beat backpack. Just do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best backpack in the market. This is my second one. Last one lasted just over a year but It could of lasted longer if it wasn’t because i use it every day and it got stuck in my trunk causing it to rip the zipper apart.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Finally…the right backpack for all uses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and functional product. The multi-pocket design allows for most situational uses. I really appreciate the roomy and padded laptop section, as well as the luggage strap on the back. Great price through Deal of the Day

    I would recommend this to a friend
  • Pros mentioned:
    Durability
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Another Swiss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After over 17 years of traveling w/my Swiss backpack, I finally replaced a new one! This is gonna last a VERY long time! These are so sturdy for not only work but traveling. They ARE expensive! Thank goodness I got it on sale!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Durability

    Rated 5 out of 5 stars

    My back pack

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design durable and comfortable to use. I enjoy this bag

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Compartments

    Rated 5 out of 5 stars

    Laptop bag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy it. Alot of pockets. Protects my laptop and holds my mouse and charger very well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Durability

    Rated 5 out of 5 stars

    Good Personal Travel Bag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bag is very roomy and has comfortable straps I would recommend for Travel

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Great bag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing beats a Swiss Gear backpack. Bought it for my son as even he couldn't wear this out.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Swiss Army Backpack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a laptop and book being lugged around a university campus for engineering school. Let's hope it ladt for the duration of his schooling.

    I would recommend this to a friend