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Customer Ratings & Reviews

Model:
27316060/5205203416
SKU:
8483036
$109.99

Customer reviews

Rating 4.8 out of 5 stars with 2595 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are satisfied with the Ibex Backpack, particularly its durability and ample storage space. Many appreciate the numerous pockets, excellent laptop protection, and comfortable padding. The size of the backpack is also well-received. However, some customers have noted concerns about the backpack's weight and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 2,595 reviews
  • Rated 2 out of 5 stars

    Made it just over a year before it tore

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far one of the worst backpacks I have ever owned. Just over a year and it began to tear at the seams for the top pocket. The inner pocket tore within the first few months, but since I only kept eyedrops in it I was not concerned.

    No, I would not recommend this to a friend
    • Brand response from SwissGear
      Posted .

      Hi,
      Your IBEX bag was manufactured by TRG Group/Victorinox under the Business Side of Wenger/Swiss Gear. They can be reached at 1.888.678.0717 or by email at service.swissgear@swissarmy.com. Contact them and they will assist you. SwissGear

  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great addition for any laptop for college kids to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for travellers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For less items in the bag, it bends and does not remain properly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not quit big enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely fits my lap top plus not much room after you put it in for anything else.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good bag for high schooler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bag for an average student, not for heavy duty use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's a good back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good back great capacity y perfect to carry ur computer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's an ok backback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backpack is nothing special, not really worth the money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    decent backpack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall this did a great job in protecting my laptop and other gadgets.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This is a great backpack.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this backpack. I have three total in the home.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    nice bag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little small for a guy my size, but a very nice bag

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced for what you get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop backpack was supposed to protect my laptop. It did not. Setting it down from three inches above the floor resulted in a cracked screen. The top of the pack also ripped out along the zipper. There are better bags for less money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friends love my backpack because it’s nice, functionality and color and safety for my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Laptop protection, Storage space

    Rated 5 out of 5 stars

    Freaking Awesome Backpack!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I had went bad within my 45 day silver window, but I gave it another shot. All I can say is this thing has been fantastic. My laptop is not a tiny one either, it's a desktop replacement styled Asus G72GX, which is beastly in size (41.0 x 29.9 x 4.45~5.20 cm (W x D x H)). It was a tight fight for a laptop this thick at first, but it's sorta stretched to fit it now like a broken in baseball glove. In using the second one for the better part of 18 months I've had no new issues. I was helping a friend with their business. I had to fly from Orlando to Ft. Lauderdale back and forth twice a week for 6 months. I racked up 22,000 FFM during this period. This backpack made security checkpoints a breeze as you can have your laptop out in seconds to put it in it's separate bin. It was big enough to take a lot of stuff with me as a free carry on item and it even fit under the seat fully packed! This also went on a 10 day medical mission trip to Jamaica with me to carry my computer and camera gear that I brought along with us. Having to carry this loaded for an extended period is quite comfortable when it's adjusted properly. Now I'm working on going back to college to get into med school and use this to take my computer and ipad to class with me. It's got plenty of space and pockets to keep all your gadgets and supplies nice and organized. With the exception of the first one being defective, this has been my best computer bag ever. I also use the SHERPA 17.3" Laptop sleeve when I just need my computer and nothing else.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works for a larger 17” laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be better if it had more padding on the back and at the bottom of the backpack to make more sturdy and comfortable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No strap for rolling carry on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No strap for rolling carry on suitcase. Wondering what to do now, don't want to return

    No, I would not recommend this to a friend
    • Brand response from SwissGear
      Posted .

      Hello,
      We're very sorry to hear that you are not 100% satisfied with your backpack. We understand that picking the correct item to match your needs can be challenging. For this reason, we list detailed information on each product page.
      Please contact our customer service team at support@swissgear.com.
      We will be more than happy to help with any product questions.
      Have a great day! SwissGear

  • Rated 1 out of 5 stars

    Poor craftmanship

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month and the left shoulder strap staryed ripping at the top

    No, I would not recommend this to a friend
  • Pros mentioned:
    Durability, Storage space

    Rated 5 out of 5 stars

    Highly recommended bag

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this bag for my Sony VAIO Vpcf115fm laptop (17") and have been really happy with it. It fits under the seat on the airplane easily and is just a solid design. The handle is reinforced with a steel cable similar to what you would lock your bike up with. The section for the laptop has a dedicated padded section with a Velcro strap to keep your laptop stabilized. I wish there was a black version available as blue is not my favorite color but overall it does the job.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not last 6 weeks as a Bookbag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrible product for the $94 price. My son used this bag as a laptop and book bag at college and the straps came apart at the 5 week mark. since the return policy is only 30 days, I have wasted $100. I will not buy another bag at Best Buy. I will shop for a higher quality bag online.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great backback !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best backpack I ever had. I would recommend for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great priduct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave the bag as a gift to my son for his birthday. He lives it.

    I would recommend this to a friend