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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 85 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers admire the Scansmart Laptop Backpack's comfort, high quality, and spacious design with ample compartments for organization. Many appreciate the variety of pockets and the ability to carry numerous items, including laptops and other electronics. Positive feedback also highlights the attractive color options and the durable construction, suggesting a product built to last. The backpack's protective features for electronics are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 85 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    SwissGear does it right!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and the number of pockets for work is great! This fits my Lenovo Thinkpad and much more. I love the color and the gold hardware. Looks professional and classy. The straps have cushion so very comfortable design. Will be using for work and for weekend fun.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Quality

    Rated 4 out of 5 stars

    Electronic bag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium product feel durable and niche comfortable carrying bag

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Best Buy Employee

    Rated 5 out of 5 stars

    Love this backpack

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this backpack. The color is really nice and I love the pocket that’s for my laptop.I can’t wait to use it for school!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enough room for a 17" laptop and gateway trip! Good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dissappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I assumed that by purchasing an expensive SWISSGEAR, that the item would have lasted for a while. But a zipper has already broke, after less than 2 months of use for work

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Comfort, Quality

    Rated 5 out of 5 stars

    A better option than a standard laptop bag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son in law has to take his laptop from home to work everyday. I didn't want to get him a standard laptop bag that would be difficult to transport back and forth. I was able to find this laptop backpack that all he had to do was to throw it on his back and not have to carry it everyday. This backpack has plenty of extra pockets for his cord, mouse and even space for paperwork. It is sturdy and comfortable for him and gives him exactly what he needs to make his job more efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Comfort

    Rated 5 out of 5 stars

    Style & Protection - Heavy & Expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of Space and feels robust enough to last many years. My only concern is that the zippers are a bit over emphasized for style and less for function. I could do without the gold color. But otherwise the bag accommodates all of my devices and provides excellent protection so the primary function of the bag is a top level product. It is a bit heavier then other bags but I see that as a compromise to the protective value of the bag. It is a more expensive and heavier bag then the usual portable back packs.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Space
    Best Buy Employee

    Rated 5 out of 5 stars

    Swiss Gear Backpack

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good backpack if you’re going to be carrying around a lot of tech or items in general, 4 different pockets and a lot of space for everything you need. Swiss Gear does offer protection up to 3 years in case anything happens. Stylish, comfortable, and the last backpack youd ever need.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Space

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SwissGear 2769 ScanSmart Laptop Backpack is an exemplary choice for both professionals and students. Its durable design ensures longevity, while the ScanSmart feature offers convenient, TSA-friendly access to your laptop, making airport security checks a breeze. The backpack's ample storage, including multiple compartments and pockets, is ideal for organizing all your essentials. Additionally, the ergonomic design with padded straps and back panel provides exceptional comfort during extended use. SwissGear's reputation for quality is evident in this backpack, making it a reliable and stylish companion for daily commutes or travel.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Buy it !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Fits great. Has more then a enough room for everything. Would buy again without hesitation. Made very well and strong.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Comfort, Quality

    Rated 5 out of 5 stars

    Stylish and Useful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits everything I need! High quality and reliable, very comfortable to carry, the straps are really padded and do not hurt my shoulders.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great Multi purpose bag-pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bag is pretty sturdy and has a solid feel to it. Looks stylish. Can’t go wrong with this bag.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Quality

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits everything I need. The construction of the bag is wonderful and the materials are good quality

    I would recommend this to a friend
  • Pros mentioned:
    Color, Comfort

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it. Color is great, and seems durable. This should last like other Swiss grlear bags have for us.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Quality

    Rated 5 out of 5 stars

    Awesome backpack

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality!! Fancy, yet rugged! Made to last !!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Smart Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing backpack. I wanted something that was big, but with lots of little pockets and ultra durable and this is certainly that. I wish I'd bought this earlier in my college career, but I have it now and will certainly use it for life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Quality

    Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and very comfortable for traveling. Highly recommended, top quality.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Comfort

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the separate compartments! I have travel monitors, keyboard & a remarkable. I’m able to put all this in with my cords and have plenty of room to spare. The straps are padded & this is comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great travel backpack!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pack has it all! I travel by bus and walk to work everyday and this backpack has been such a great help. Protects my work laptop and iPad from the elements, im able to fit all of my work accessories and it still feels lightweight when carrying due to all the support the straps give. Truly a great purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it for the Fit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the look and the many compartments this backpack has to offer. My only complaint is that it is extremely heavy when I put my laptop inside.

    I would recommend this to a friend
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