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Customer Ratings & Reviews

Model:
27305140/5203204416
SKU:
6564611
$99.99

Customer reviews

Rating 4.8 out of 5 stars with 2926 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the Synergy Backpack for 16" Laptop, highlighting its durability and ample storage space. Many appreciate the numerous pockets, excellent laptop protection, and large capacity. While a few find the price a bit high, the overall sentiment leans heavily towards satisfaction with the backpack's features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,926 reviews
  • Pros mentioned:
    Laptop protection, Storage

    Rated 5 out of 5 stars

    Protection, Storage, Comfort, and Style

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My plunge into the laptop backpack world was in part necessitated by the need for more storage. Yet I did not want to sacrifice protection for my top technology tool, nor wind up carrying a heavy rock that made me look like a hiker or a nerd. The SwissGear Synergy Laptop Backpack covered all of my bases, and has been a joy to carry and use for trips and meetings. This is the one to go with if you want a laptop backpack.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Pockets

    Rated 5 out of 5 stars

    Great backpack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size. Lots of pockets. Great quality. It’s a strong and comfortable one

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Durability, Storage

    Rated 4 out of 5 stars

    Tough and Rugged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage, tough and rugged. The only thing they got wrong is that most of the zippers only open one direction instead of split opening (as in center). If you don't zip securely you could lose your stuff!

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Storage

    Rated 5 out of 5 stars

    Amazing protective backpack

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this bag to protect my tech while I work, I work mostly in production plants and build shops where tech this fragile should be held with care. The backpack looks rugged and strong, it feels like it too but with some substantial amount of comfort for your back. The bag is able to hold plenty of tools and keep your stuff safe:)

    I would recommend this to a friend
  • Pros mentioned:
    Pockets

    Rated 5 out of 5 stars

    Perfection in a pack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This backpack is amazing so many different pockets sizes and lightweight really helps. Since my purchase I have used this bag several times I have traveled through the airport with it I've gone on long hikes I've done strolls through the park I love it

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Laptop protection

    Rated 5 out of 5 stars

    Great backpack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a thrift store $2 pack. I thought this one was a little expensive, but I really like it. Lots of pockets plus good protection for my laptop make it a really good choice for me. It's barely big enough for my lunch in the main compartment--it's a little small--but it fits. I like the shock-absorbing straps. It seems like really durable pack. Turns out it's very worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Storage

    Rated 5 out of 5 stars

    Great back pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This backpack is very sturdy and spacious. The additional padding is great too.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Laptop protection
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality on the backpacks is unmatched. Always keeps laptop safe and convenient to carry around. Though very expensive, for the quality its worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Pockets

    Rated 4 out of 5 stars

    Closer to the Original Ibex backpack

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought the Wenger Ibex Backpack 8 years ago and it's been wonderful. I saw that they still made it, so I of course bought it again. However, the quality was much less (like the rivets for the handle at the top used to have two rivets rather than one per side of the handle) and the organizational pouches had changed so that they were less functional. So I looked at the Synergy model. It's slightly smaller than the Ibex, but organizationally, it's pouches are very similar to the Ibex.I like that the side zippered pockets are much deeper. The quality looks similar, too, which is to say, the zippers seem solid, the shoulder straps seems like they will last. My only complaint about this is the shoulder straps. They are much wider than the Ibex's, a slightly flat area seeming to be what makes them wider. As such, it tends to slide off my shoulder constantly way too easy when slung over just one shoulder. I haven't figured out a configuration of the straps to prevent that. I may look at sewing on, gluing on some less slidey fabric in those areas. It's made me realize just how often I do use just one shoulder. I miss the original Ibex, but this is much better for my needs than the updated Ibex.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Strong and durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this bag for a trip to the middle, and it did exceed my expectations. There was more than enough room for everything I wanted to take with me. The bag is solid and beautiful. I recommend it to anyone looking for a new backpack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swiss Gear is Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Swiss Gear has some great backpacks and this one does not disappoint. I used this bag for my gaming laptop and accessories and everything fits in the bag perfectly. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Sturdy and roomy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to upgrade from an old bag from last school years. Also bough a Surface. This bag feels solid yet relatively lite weight. Can hold my iPad, Surface, associated cables, portable hard drive, mouse, phone, large coiled teacher planner, small planner, textbook for the class I teach, snacks, and a change of clothes with no issue.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Very good backpack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size and style are perfect for my needs. The bottom and back of the backpack is made out of heavy duty material that should prolong its life. I use this for work and needed something durable that would hold up to being tossed around and in general take a lot of abuse from me and the environment it's used in. Only time will tell but based on the material I think I will be good with this for a few years

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Durability

    Rated 5 out of 5 stars

    Great backpack with many storage options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried out most of the backpacks in my local Best Buy store and picked out this bag since it seemed the most comfortable. Then I stuffed it full of my laptop, books, files & personal belongings before flying coast-to coast. After carrying on board seven flights, the heavy bag fit easily under the seat in front, fit in the overhead bins and was pretty easy to carry throughout the various airports. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Durability
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Very Good Backpack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this bag to replace a Targus brand backpack. All of the zipper handles on my Targus had broken off within a year. So I paid special attention to this when shopping for its replacement. I decided on the Swiss Gear because it has all metal zipper handles. Everything else on the Swiss Gear seems to be of a higher quality, both materials and construction. I think that the price is a little high, but I will be ok with it if the bag lasts.

    I would recommend this to a friend
  • Pros mentioned:
    Laptop protection, Pockets

    Rated 5 out of 5 stars

    Excellent bag for travel.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop bag and went to Best Buy to see the selection. I found the Swissgear Synergy to be a great selection as it had a many pockets and compartments as well as hold the laptop securely in place protecting it from damage. The backpack style is better for long carries because it evenly distributes the weight across your shoulders instead of hanging off one arm. I recommend this bag for anyone needed a good laptop bag.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Storage

    Rated 5 out of 5 stars

    Great backpack!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great back pack for travel. Fits everything including laptop, iPad, pillow, extra set of clothes and all the odds and ends. Plus water bottle easy access on the outside. Lots of pockets and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Laptop protection, Pockets

    Rated 5 out of 5 stars

    Great Backpack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for my laptop, lots of pockets for everything else. Very well made.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Storage

    Rated 5 out of 5 stars

    Great Laptop Backpack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband's (Wish list) Christmas present. He loves it! Loves the various compartments, how much the bag can hold, even fits overnight clothes when traveling. Were out to dinner recently and noted a gentleman with the same backpack. Said it's his best purchase and has had it for over 10 years. It was in excellent condition.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Storage

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bag was purchased as a replacement for my original nearly identical bag which lasted 13 years and is still very usable. I travel with my computer and accessories daily to multiple worksites and the convivence of all the storage as well as the durability makes this an awesome choice for anyone.

    I would recommend this to a friend