Customer Ratings & Reviews

I bought this to replace the one I had for 20 years ( no joke). This one is significantly lower quality than the one I replaced. The original one could stand on its own and the sides were upright and did not fall down when I opened them up to put stuff in the pack. Also the front strap across the chest is not on the new one. That is a biggie for me. I would've rated it a one, but it does carry stuff. Duh....

Giod product for carrying your laptop or computer. Good material.

We tried to pack headphones and the computer barely fits with the charger and pack is too small to put anything else in it. It is very durable though

Very good backpack, but it seems that everybody has one of them.

The storage capacity is deceiving, didn't hold as much as I expected. Also the ventilation in the back didn't keep my back from getting sweaty.

I really like this backpack but I needed something a little larger. Hoping to find something similar that can hold a little more.

This bag is very bulky. I live in nyc so it annoys those around me. Also there have been a few times were i swear someone openned my bag. Fortunately my vauables were in the compartment closest to me. This bag also makes things feel heavier, and doesn't do too well with back support. In addition it encourages you to over pack your bookbag with things you don't really need.

I may try and call and return for a new one. Seams are unraveling in places..i love the bag, worried it will not last..

I am so disappointed in the quality of this backpack. My husband has owned one of these for a long time and it has stood up to travel brilliantly. I ordered another one for a trip abroad. He used this one instead of his as it had the ability to slide on the luggage handle. Within a few days, one of the straps broke. Return window has expired.

This is a good book backpack for the traveler, not recommended for school or work, way to heavy and bulky.

So many pockets! Nice area for laptop storage. Made out of durable material. My coworker has one anf loves their backpack also!

I Have purchased Swiss gear since being in middle school. My old bag which was identical to this lasted 10 years and this one didn’t last even a month I’m disappointed in this lack of quality for paying a premium price

I thought this would be my go to back pack for everything on everyday. I use it for work-home commute but I stopped using it for travel. It is too bulky and barely fits under the seat in an airplane. I wanted to return the item but I ran out of time and now I’ll have to use it until the end of its life-which I think is quite much!

I am an avid traveler, bought the backpack for my laptop and tablet. Within 5 months of purchase, the stitching on the back straps are coming out and one of the rivets on the front of the case came off. Sometimes had trouble with zipper. Thought for a Swiss product it would have been more durable.

I travel constantly as a Flight Attendant and this laptop backpack is the best I've ever owned. It's highly durable, lightweight and has pockets galore. I carry a lot of different electronics with me and everything has its own compartment. I even carry my 360 or PS3 with me sometimes and the backpack holds the console, my iPad, and my Macbook Pro with room to spare - crazy, right? I love it.

The backpack itself is already kinda heavy, so when u start filling it, it gets heavier.

Not the best backpack from Swissgear. The backpack was not comfortable on the back.

Like the bag but my zipper to the laptop Compartment is already broken.

Product was representative of my requirements and met my satisfactions.

It’s a well made pack. When loaded down the shoulder straps are stitched to act like shock absorbers which takes a lot of strain off of your back.