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Customer Ratings & Reviews

Model:
27305140/5203204416
SKU:
6564611
$99.99

Customer reviews

Rating 4.8 out of 5 stars with 2923 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the Synergy Backpack for 16" Laptop, highlighting its durability and ample storage space. Many appreciate the numerous pockets, excellent laptop protection, and large capacity. While a few find the price a bit high, the overall sentiment leans heavily towards satisfaction with the backpack's features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 2,923 reviews
  • Rated 3 out of 5 stars

    Not as much storage as suspect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The storage capacity is deceiving, didn't hold as much as I expected. Also the ventilation in the back didn't keep my back from getting sweaty.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so disappointed in the quality of this backpack. My husband has owned one of these for a long time and it has stood up to travel brilliantly. I ordered another one for a trip abroad. He used this one instead of his as it had the ability to slide on the luggage handle. Within a few days, one of the straps broke. Return window has expired.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but too small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this backpack but I needed something a little larger. Hoping to find something similar that can hold a little more.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I can't recommend this bag

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bag is very bulky. I live in nyc so it annoys those around me. Also there have been a few times were i swear someone openned my bag. Fortunately my vauables were in the compartment closest to me. This bag also makes things feel heavier, and doesn't do too well with back support. In addition it encourages you to over pack your bookbag with things you don't really need.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I like it-but coming unraveled!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I may try and call and return for a new one. Seams are unraveling in places..i love the bag, worried it will not last..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good book backpack for the traveler, not recommended for school or work, way to heavy and bulky.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Swiss gear cheaping on quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Have purchased Swiss gear since being in middle school. My old bag which was identical to this lasted 10 years and this one didn’t last even a month I’m disappointed in this lack of quality for paying a premium price

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too bulky and small

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this would be my go to back pack for everything on everyday. I use it for work-home commute but I stopped using it for travel. It is too bulky and barely fits under the seat in an airplane. I wanted to return the item but I ran out of time and now I’ll have to use it until the end of its life-which I think is quite much!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not very durable for Swiss Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an avid traveler, bought the backpack for my laptop and tablet. Within 5 months of purchase, the stitching on the back straps are coming out and one of the rivets on the front of the case came off. Sometimes had trouble with zipper. Thought for a Swiss product it would have been more durable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Durability, Pockets, Storage

    Rated 5 out of 5 stars

    Best Laptop Backpack I've Ever Owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel constantly as a Flight Attendant and this laptop backpack is the best I've ever owned. It's highly durable, lightweight and has pockets galore. I carry a lot of different electronics with me and everything has its own compartment. I even carry my 360 or PS3 with me sometimes and the backpack holds the console, my iPad, and my Macbook Pro with room to spare - crazy, right? I love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Already heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backpack itself is already kinda heavy, so when u start filling it, it gets heavier.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Zipper already broken in 3 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the bag but my zipper to the laptop Compartment is already broken.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay backpack.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best backpack from Swissgear. The backpack was not comfortable on the back.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    What was needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was representative of my requirements and met my satisfactions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a well made pack. When loaded down the shoulder straps are stitched to act like shock absorbers which takes a lot of strain off of your back.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great backpack but already alot of wear and tear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great backpack but already alot of wear and tear and not even year old

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first one lasted 10 years. Why not stick with a great brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent backpack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bough the backpack about 3 months ago and haven’t had any issues with it. I carry a laptop and an iPad Pro in it with no issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Storage

    Rated 5 out of 5 stars

    Amazing in comparison

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I recently Purchased this backpack for school, and I loved the many features it includes, excessive space, perfect for college and high school students who want to keep organized and never have to worry about space. The main pocket for folders and binders fits about two 1 inch binders and 3-4 notebooks fairly well, once again it is padded, and the backpack has been designed to stand up when set down with a 90 degree angled bottom.This backpack is very well made in comparison to the average backpack, the padding is fairly thick for your laptop computers, it has a deep media pocket perfect for an Ipod, cell phone, wallet, keys, and it even fits my glasses case comfortably. The handle at the top is a steel bar reinforced and designed (covered) with padded material. The backpacks appearance is exceptional. This backpack has many more great features, yet there are too many for me to go into detail about, I definitely would recommend looking into this backpack to see if it suits you. OVERALL LOTS OF SPACE, VERY WELL MADE (Very well padded compared to the competition), VERY GOOD LOOK, and so far all in one piece. I expect to have this backpack for years to come, and am content with the buy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Durability

    Rated 5 out of 5 stars

    Indestructable, comfortable, great for travellers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You may think this is a pricy laptop bag but I have had mine for nearly 4 years doing over 200k air miles, bouncing around in buses and trucks in scummy destinations overseas and even cycling to work with it on my back and it has been with me all the way. I have had a succession of different laptops (15.6" screens) and they have all been protected by the cushioned pocket (laptop upgrades, no damages). There are numerous pockets for organising files, pens, documents, iPods, water bottles etc. There is a fold down internal flap that expand sthe main pocket out another 6 inches that is great to encompass large files (and a second laptop when I take my personal one on business trips!). The armoured handle has managed to handle severe strain over the years ( my record weigh in at the airport was a whopping 17kg - 38lb of Files, laptop, adapters and Duty Free booze!). The straps and the vented spongy back are comfortable and back friendly. After lots of desert travelling on one trip the back cushion was getting dirty and smelly so I put it in the washing machine and the whole thing came out like new. After all this time I was thinking of getting an 'upgrade' to the new blue Swiss Ibex model but I decided to keep this one. Apart from a small tear on the foam grip that cushions the cable handle you would not know the vintage of the bag. If you do lots of travelling and want a sturdy backpack/laptop bag this is definately the one. This is why you see many of these in the oil industry - mine is called George :-)

    I would recommend this to a friend