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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2920 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are delighted by the Synergy Backpack for 16" Laptop, highlighting its durability and ample storage space. Many appreciate the numerous pockets, excellent laptop protection, and large capacity. While a few find the price a bit high, the overall sentiment leans heavily towards satisfaction with the backpack's features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,920 reviews
  • Pros mentioned:
    Durability, Pockets, Storage

    Rated 5 out of 5 stars

    Great packpack for the traveler!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With an abundance of pockets and internal space this is the ideal pack back for the traveler. Plenty of room for larger computer and headphones. Durable construction with numerous smaller pockets for misc items. Love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Storage

    Rated 5 out of 5 stars

    Amazing backpack. I’ll take 2 more just like it.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! All the little pockets and how durable the material has been. So far no complaints about this product.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Storage

    Rated 5 out of 5 stars

    Excellent and well-built backpack!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great backpack for those who are looking to take advantage of many pockets available and plenty of room. This is my first SwissGear backpack, and I am beyond satisfied with so much storage available. It is a well-made backpack, sturdy, and fits my needs perfectly for school. I highly recommend it for those reasons.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Storage

    Rated 5 out of 5 stars

    Great backpack for the salesman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This back pack has tons of storage, padded area for your laptop and extremely durable exterior. The price was not much more than a kids school back pack. Superior quality and fantastic value!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great for Travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace a laptop bag that comes with the HP laptops. This backpack has a lot of zippered compartments, most of them usable (in my opinion). The main compartment for holding the laptops is very padded and protects the PC investment. The backpack is very light weight when empty, so you can load it up and still not too heavy. I have not tried it yet, but you can probably put an overnight supply of clothes in it fairly easily.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Best backpack yet

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used many backpacks through the years (I travel extensively) and like the ability to have storage areas for all my devices, cables, paperwork, etc......and this backpack meets all my needs. It has A LOT of compartments for organization! It has a strap to hold it on a roller suitcase if you don't want to carry it. I carry about 15 lbs worth of "stuff" and never had an issue with straps or zippers. My only complaint is I wish it had a connection (strap/snap) at chest level to secure the shoulder straps together keeping it firmly in place. For the price, it was a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Storage

    Rated 5 out of 5 stars

    Excellent backpack for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of pockets padded shoulder straps padded back plenty of room for all the extras. Plenty of room for the computer power supply text books pens pencils etc. Does not put to much weight on any 1 place very durable

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Durability, Storage

    Rated 5 out of 5 stars

    A good buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room. Great for traveling and Durable. I had my last one for around 4 years. I used it everyday! I would definitely recommend this backpack.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Laptop protection, Pockets

    Rated 5 out of 5 stars

    Backpack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great quality, has so many compartments, and great protection

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Storage

    Rated 5 out of 5 stars

    Perfect use for frequent air travel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bag seems to be great quality so far. Lots of space and good pocket configuration for travel. Seems to fit. Under smaller airplane seats as well when packed. Smallest jet was a bombardier 900, fit under the seat just fine with a power bank, 16in mac, ipad, headphones and XR glasses, wallet, change of clothes and other items.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Storage

    Rated 5 out of 5 stars

    Amazing Backpage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bag has the most storage space out of all the other bags I compared it to. I chose this bag because I needed to hold 2 laptops at once and this bag handles it like a champ! I fit 2 laptops, 2 laptop chargers, over the ear headphones, 2 books, my lunch & countless other items easily with lots of room to spare. Bag feels comfortable wearing with all these items in it. I was considering getting a more sleek/modern looking bag, but I am definitely happy I got this one. I have only had the bag a month, but the quality seems very good so far. I suspect this bag will greatly outlast my last North Face backpack, at a lower cost too.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Pockets, Storage

    Rated 5 out of 5 stars

    Perfect backpack for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Back pack is sturdy and spacious and has lots of pockets which I love because it allows me to separate my items. I haven't traveled with it yet, but look forward to using it on a trip.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Storage

    Rated 5 out of 5 stars

    Awesome bag to protect your laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bag for traveling with your tech. Two padded pockets for laptops and Associated equipment and a large pocket for a hoodie or other clothing items. Several smaller zippered pockets for cables, keys, etc. I now use this as my carry-on bag and it has held up very well.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Pockets

    Rated 5 out of 5 stars

    Durable, well-built, versatile

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly durable, multi-pocket backpack that is great for travel. Comfort padding on the straps & back of the pack with breathable slats between the cushions. Quality build with great materials. Lots of pockets for storing things from small to large. Separate slots for laptops and tablets.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Pockets

    Rated 5 out of 5 stars

    Perfect Backpack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This backpack is very durable and has many pockets. It's fully cushioned on the back so it's easy on yourself. The straps also have cushion. It's very comfortable to wear and can pack a load.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Laptop protection, Storage

    Rated 5 out of 5 stars

    Great Bag!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bag holds every thing. I've ordered this bag for my field guys in the construction industry and have had absolutely not complaints. This bag is extremely sturdy and will protect all your items.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Plenty of room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this out of necessity during a business trip when a zipper on a Targus bag I'd been using failed and I was unable to close its main compartment. I carry quite a bit of electronics during trips for various uses. The Swiss Gear Synergy possessed the closest features to my previous bag. The Synergy's interior size is more than ample and I'm able to carry the entire suite of electronics that includes a broadcast headset, full size head phones, a small mixer and some accessories that link the equipment together. That's all in addition to a 17-inch laptop and full size notepad portfolio. I've used the bag for approximately 30 days. Straps are sturdy, the bag possesses ample padding and the handle on the top makes it easy to place the bag in airplane overhead bins. It's a small feature, but I really like the quick-access pocket on the top of the bag. It's great feature for carrying chargers and other small accessories. It's padded as well and has enough room for sunglasses, too. I recommend the Synergy. It's proven to be a solid choice, especially for a purchase made out of necessity.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Pockets

    Rated 5 out of 5 stars

    The perfect "personal item" for flying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this backpack!! I travel for work a lot and the last thing I want to do is check a bag. I can fit all of my essentials between my carry on luggage and this backpack. It fits under the seats in front of me in the plane every time. Use caution when "filling" all of the pockets, as the depth may prevent under-seat placement. But I've had a laptop, two tablets, full size headphones, CD book, small toolkit, long (and dense) HDMI cable, 8x10 brochures, some small parts, remote controls and my other work essentials and all of this fits under the seat with no issues. Plenty of specialty pockets for glasses, phones, laptop, books and such. Well worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Laptop protection, Storage

    Rated 5 out of 5 stars

    Great Backpack!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bag is awesome. Durable. Plenty of storage. Keeps my electronics safe. Looks great. I would definitely buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Storage

    Rated 5 out of 5 stars

    All you need in one bag....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This book bag is very durable. I love the different compartments to store my items. The padding on the back help tremendously for support. Also, the padding in the shoulder straps make it very comfortable.

    I would recommend this to a friend
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