Customer Ratings & Reviews

Love this phone. It's fast, light and compact. Does all the things i need.

I really like my phone. It has a lot of apps. It is lightweight, not long and bulky. So far, I am very pleased.

I love this phone. The only thing that I don't like was the price. I've had it for a month now and so far so good. My biggest concern is the screen like any smartphone. This is my first smart phone. I was a bit leery because I come across a lot of people with messed up screens and it's almost $100 just to fix an I Pod screen so I can only image how much it would cost to get the I phone screen fixed. I'm hoping to never find out but accidents do happen. Other then that I'm enjoying my new phone. I use it like I do my I pod with a lot more capability. I haven't used it to it's full potential I'm sure but I love having a great camera, my music and my phone all wrapped into one. It makes life a little easier.

This phone is great overall, but I wish the camera quality was better. The back camera is alright, but a lot of people use the front facing camera just as often and the picture quality for that is horrible.

I love that I don't have any problems with it. It's great quality and it doesn't freeze or overheat. Runs fast and takes really good pictures.

I have this phone around me, its a good phone over all; but the only problem is the battery life. im sure apple will work on that in the near future. The best feature on the iphone 5 in my own opinion is the siri feature, tried it and loved it. Apple keep up the good work and best buy keep up the good service.

I am glad Apple came out with a fully Compatible T-Mobile iPhone. I had a T-Mobile Comet (Android) smart phone, before I got this phone cause I started out with T-Mobile with my first cell, and kept upgrading my phone, but could never afford a iPhone monthly plan. I started out with a monthly plan to get my first phone free with rebates, but I changed to a Pay As You Go plan cause I never used it, which T-Mobile suggested after my contract was up, but just before I got my iPhone I upgraded my plan to a $3 a day Pay As You Go for unlimited Talk, Text and Data. This is great for me as I don't use the phone or data part that much at all. And everything is all together now in one place and works right especially with iCloud. This is all I can ask for and more now all my devices work together seamlessly. Thank Apple and T-Mobile. Can't wait till IOS 7 and Mac OS Maverick comes out. Fantastic!

Had the iPhone 4S before the iPhone 5. I like the larger screen this phone has. I have never had any mechanical problems with my iphone and it's charges pretty quickly, but the software update with all the extra display feature are battery killer. But that does not make the phone any less more great! This phone never freezes or anything like that was the main issues I had with past androids. Another plus with Apple is the free software updates, with android you're mostly stuck with whatever version of android your phone came which is unfair because android cost a lot depending on they brand you buy. Apps Usually always get released for Apple before Android which is another plus. This phone is amazing!

The iPhone is an iPhone. It's simple to use and yet innovative. The problem is with Tmobile's service that comes for a prepaid device like this. Also, Tmobile does not let you unlock this device until 40 days into service which defeats the purpose of paying full price for an outdated phone.

Love this phone! Enjoy all the awesome apps that are available for iPhone.

THIS IS MY FIRST IPHONE AND SO FAR I LOVE IT. SO EASY TO LEARN AND MUCH FASTER SPEED. MY BATTERY LIFE IS BETTER THAN MOST REVIEWS. I LOVE APPPLE PRODUCTS.

I tend to use this phone a lot more than any other device that I have. I feel like I learn something about it every time I use it, Very cool features that seems to be popping up by accident or design. integrates well with other devices that makes it very user friendly.

Excelent product but the Battery is very poor, my phone is my life and this product is great

I don't want to pay huge bill every month to be able to have an iPhone. This works great and the clarity is so much better than my old "dumb" phone. I also get to have my music and games with me too without having to carry iPad.

great product,light weight great overall first iphone but love it compared to other people iphone love it great choice on my part thank you best buy for your suggestion

I love my IPhone 5 . It keeps me in contact with all my love ones overseas. It was very easy to set up and use. I would not change it for anything in the world. So far I have no complains about it. I love it.

The iPhone continues to clearly be the best smartphone that there is and now with T-Mobile's contract free options, it's even better.

I wish the phone was a little smaller. and we coulf use our own music for ringtones, but I like then they have all kinds of free APP.

I would recommend this phone due to its great deal offer. iphone 5 is a great and easy phone to use. Great picture quality.

The phone works fine but the issue is with coverage that Tmobile provides. I would not recommend buying the phone for the purposes of using it on Tmobile.