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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 251 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers love the large screen size and ease of use of this portable DVD player. Many also appreciate the good sound quality and battery life, making it convenient for travel. However, some customers have noted issues with the remote control's size and functionality, as well as the volume level and DVD playback capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-251 of 251 reviews
  • Rated 1 out of 5 stars

    The sound didn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is piece of garbage and calling best buy was no help since it was 2 days past the return date.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not long lasting

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in Dec. 2019. By March it no longer would play the sound. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for a day or two then it would work for a couple minutes at which time the screen went black but you could still hear the audio.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First unit no sound returned received second unit with a broken lid it would not close

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wonderful DVD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a DVD player, this one is exceptional

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    long lasting battery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life on this unit. Love the flat fold screen as well to save space and make viewing easy. Terrific value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Please turn it off at the base

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the first one, and just loved it. So I bought a second. Within a month, the sound of the second on blinked in and out, and the first one produced sound with no picture, so I had Best Buy replace the second, and they got the first one to work again. The trick is that you CANNOT just turn this machine off from the remote control; you MUST turn it off at the base of the machine itself. I've been turning it off completely at the base after use since I got the replacement in March, and performance has been much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for road trips!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for our road trip. Kept people busy in the back. solid unit

    I would recommend this to a friend
  • Cons mentioned:
    Dvd playback

    Rated 2 out of 5 stars

    doesn't appear to play MP4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one because it was the only one that said it plays MP4, but I've tried a couple and it only plays the audio. The instruction manual only lists MP3, not MP4. One mp4 gets 'video codec not supported', and the other gets 'single elapsed'. very disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Returning it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to operate and instructions do not have a dot to dot how to. My mistake it ONLY plays DVD's not Blu-Ray. I like the portability of it, but only DVD's says "No disc" on all Blu Rays.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good for car....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this 5 weeks, long enough to miss Best Buy's 30 day return policy. The DVD player stopped working about 10 days after we bought it, but started back within 2-3 days after. I was using the USB port, but now the DVD player won't play anything.

    No, I would not recommend this to a friend