Customer Ratings & Reviews
- Model:
- AWE69US
- SKU:
- 4363039
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about its cooling performance, noting that it effectively keeps their laptops cool. They also appreciate its portability, describing it as lightweight and ultra-portable. However, customers are negative about its noise level, mentioning that the product can be a bit loud.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cooling performance
Targus 16" Single Fan Chillmat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fan is useful especially during summer. Although it fits well with laptops that are less than 17" in size.
I would recommend this to a friend Works fine but has strong odor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mat works fine but has a very strong odor that lasts for quite a while.
I would recommend this to a friend- Pros mentioned:Cooling performance
Lap top cool station.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am surprised how well that the item works with my laptop.
I would recommend this to a friend Just okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job. Not crazy about taking up a port in the laptop for power.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We do understand not wanting to take up a port on your laptop. I mean lets face ports are limited on most devices. However, I would recommend using a USB wall adapter. Will this work easily in all set ups no but it will work in most. If you have any questions or concerns please reach out to our support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
- Pros mentioned:Cooling performance
Targus - 16" Single Fan Chillmat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.basic cooler gets the job done, great for the price!
I would recommend this to a friend - Pros mentioned:Cooling performance
good product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.keeps the laptop nice and cool. I unplug it when not in use.
I would recommend this to a friend BEST iINDEED
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!! I AM NOT USING IT FOR WHAT i got but it has been very helpful
I would recommend this to a friend- Pros mentioned:Portability
You get what you paid for
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light and somewhat compact but only delivers air in the center of you laptop.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that this chill mat is not suited for your needs although you did like the compact light design of it. Our support team would be happy to help you look at alternatives. They can be reached at 877-482-7487 Monday through Friday 10 AM to 7 PM EST.
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and is quiet when on. Definitely would recommend this item.
I would recommend this to a friendGarbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke just after a month, didn't even use it daily. Fan is tiny. Take my word for it, buy something else.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that the chill mat seems to have broken so soon. Not the experience that we wish anyone to have with them. Our chill mats do have a limited 1 year warranty. Please reach out to our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7i PM EST with a copy of the receipt and we will be happy to look into a possible warranty for you.
Didn't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fans did not work I had to return it bexauas it did not turn on.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that the fans did not work for you and are happy to hear that a return could be done. If you would like suggestions on chill mats or other products please reach out to our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST
slider
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not hold laptop, keeps sliding. IAM RETURNING IT SEPT 6TH,2025
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We’re sorry to hear the Chill Mat didn’t meet your needs. The 16" Single Fan Chill Mat is designed with grip pads to help stabilize most laptops, but depending on the laptop’s surface or angle, sliding can sometimes occur. Since you’re still within the return window, returning it to Best Buy would be the best option. If you’d like help finding an alternative that may better suit your setup, please reach out to us at 1-877-482-7487 or us.support@targus.com
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