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Customer reviews

Rating 4.5 out of 5 stars with 2492 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers praise the City Laptop Backpack for its affordability, durability, and spaciousness. Many reviewers mentioned that it is very light weight and has lots of pockets. However, some customers expressed concerns about the lack of padding for the computer, the low-grade material, and the limited protection it offers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 2,492 reviews
  • Rated 2 out of 5 stars

    Quality isn't that great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This backpack is made out of very light weight low quality material my guess it may last a year great price tho.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap material

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be decent if it was made out of better material. Easy to rip. No waist strap. You get what you pay for.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just ok. Nothing amazing. But for the price its ok. Can fit a lot of stuff

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      I am sorry to hear that our City Laptop Backpack for 15.6" Laptop did not meet your expectations. We would be happy to suggest a different product that will better meet your needs. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support Targus

  • Rated 2 out of 5 stars

    good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the bag is too small, if you want to use for school bag and laptop. Is dont have enough space for you.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke within 3 uses

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bag is seriously overpriced for its quality. I used it twice, and on the third time the zipper broke up and tore apart the bag itself. I returned it right away within 4 days of purchase. It's over the shoulder bag is a lot better than this so I suggest on skipping this one and getting the other bag.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    an okay product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    an okay product with average quality. pockets are not properly placed

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support Targus

  • Rated 1 out of 5 stars

    Cheap and Too Flimsy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this bag and did in store pick up. Went home, and it was ugly and cheap looking! The material is not good for being a lot of money, then it dropped down for nine dollars! Not worth it! Get a better strong backpack or bag for your items! I returned this and bought a better one at Best Buy and paid a good amount!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Targus - Bag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bag seems to be low quality and light weight. This can be used for carrying basic laptop.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Product is not as good as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though it is bought at lower price as a thanksgiving discount, but not good as expected.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the greatest quality. Started tearing about after 3 uses.

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support Targus

  • Rated 2 out of 5 stars

    Too small to use for office

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It literally can fit just the laptop alone. Nothing else fits in there.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bag was too small than i expected. Hence i didn't like the product and returned it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Small/cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess you get what you pay for. The bag is smaller then i thought and too flimsy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Zipper broke under 3 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't even use it hard, just 2 and from work with the majority of time in my trunk. Front zipper just broke off. Ordered 8/22/19 and broke 11/11/19, Complete trash, save your money.

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support Targus

  • Rated 2 out of 5 stars

    Small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is much smaller than itcseems in its picture. I returned it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small one and can hold only a laptop and nothing else

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Feels like a School bag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels like a school bag. Not comfortable with laptop in iy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not enough capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backpack is too small for a 15 inch laptop and accessories.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Great Quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This backpack is a simple one but really did not last long. Within a month of being used it started to tear, zipper broke and the quality was less than what we normally expect from Best Buy products.

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support Targus

  • Rated 1 out of 5 stars

    Left item at tge store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and left it at the store was traveling early the next day, i didnt even receive a call to let me know i left it

    No, I would not recommend this to a friend