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Customer reviews

Rating 4.5 out of 5 stars with 2492 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers praise the City Laptop Backpack for its affordability, durability, and spaciousness. Many reviewers mentioned that it is very light weight and has lots of pockets. However, some customers expressed concerns about the lack of padding for the computer, the low-grade material, and the limited protection it offers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 2,492 reviews
  • Rated 1 out of 5 stars

    Not a good buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this a whole back but was disappointed that it came damaged and Best Buy return policy was too short to make a claim

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support Targus

  • Rated 1 out of 5 stars

    Not a Dependable Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backpack is not dependable, and not with textbooks and computers. I do not recommend the backpack.

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      I am sorry to hear that this product did not meet your expectations. We would be happy to look further into this for you. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support Targus

  • Rated 1 out of 5 stars

    Bad Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bags looks anything but ugly. Got it for the BF deal and pretty much sums up the quality. Money is best spent elsewhere.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    flimsy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to order it because they didn't have any in stock. When it arrived it was so cheap and flimsy I returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Zipper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for only a few days and the main two zippers jumped the track constantly. Returned item

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support Targus

  • Rated 1 out of 5 stars

    Poor quality bag

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very poor quality bag and I won’t recommend it. Its not worth the price.

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support Targus

  • Rated 1 out of 5 stars

    You get what u pay ..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Targus- City Laptop Backpack Black didn't worked for me..it didn't had enough space that I was looking.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very flimsy even for the cheap price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ordered this online on a thanksgiving deal. But it was pretty flimsy even for the price so returned it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horribly cheap quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped the bag once and my laptop cracked and the bag also tore.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective item sent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent me an defective backpack and it’s not good. Please don’t buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth $29

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its cheap material.. not for laptops.. may be good for kids

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    POOR QUALITY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money !!!!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not satisfied with the product. Not as expected...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very plasticy feel Do mo recommend Don't waste ur time

    No, I would not recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Targus is the brand for bags

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it for more than 5years. Targus is simply superb brand and at this proce quality was awesome

    I would recommend this to a friend
  • Pros mentioned:
    Quality, Weight

    Rated 5 out of 5 stars

    Pack

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my Chromebook and all accessories. Very lightweight and super sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Sturdy and stylish!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work at a middle school and often we need to cart 5 or 10 laptops to another classroom to prevent students from needing wander to come grab one. I can fit 5 laptops in a backpack perfectly. The straps are sturdy and it's a heavy duty backpack! Totally worth the price. With the extra pockets I can also have pencils, calculators, markers, and any other essential that the students need.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    High-quality purchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High-quality backpack, owned it for 4 years, great for travels!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale...comes in handy when transporting both computers at once...good quality

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Product is good.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely is good product. Go for it.like this product.

    I would recommend this to a friend