Customer Ratings & Reviews
- Model:
- AWE61US
- |
- SKU:
- 12060910
Customer reviews
Rating 4.3 out of 5 stars with 3012 reviews
(3,012 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
- Cons mentioned:Fan
Rated 1 out of 5 stars
Need something better.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very weak fan, not what I expected. This thing is less powerful then the fans on the laptop so barely helps.
This review is from Targus - Dual Fan Chill Mat Cooling System - Black
No, I would not recommend this to a friendBrand response from Targus Team
Posted .I am sorry to hear that our Dual Fan Chill Mat Cooling System did not work as expected. We would be happy to suggest a different product that will better meet your needs. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support
- Cons mentioned:Fan
Rated 1 out of 5 stars
Very cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm on my second one. On the first one, the fans stopped working and I exchanged it. On the new one, one fan has stopped already. Don't buy this piece of trash.
This review is from Targus - Dual Fan Chill Mat Cooling System - Black
No, I would not recommend this to a friend - Cons mentioned:Fan
Rated 1 out of 5 stars
Poor Dual Fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this cooling fan a few weeks ago and only one fan still works. Waiting for the Corona Virus to pass and I will return.
This review is from Targus - Dual Fan Chill Mat Cooling System - Black
No, I would not recommend this to a friend Rated 2 out of 5 stars
I was not allowed to return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did not accept the return from me and it was not up to 15 days as it was said.
This review is from Targus - Dual Fan Chill Mat Cooling System - Black
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Our chill mat's have a limited 1 year manufacturer warranty, if the reason for a return is covered under the warranty we would be happy to help you. You can reach us at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
- Cons mentioned:Fan
Rated 1 out of 5 stars
Breaks down to fast.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fan breaks down too fast. It makes weirds sounds after one month. It requires constant maintenance.
This review is from Targus - Dual Fan Chill Mat Cooling System - Black
No, I would not recommend this to a friendBrand response from Targus Team
Posted .I am sorry to hear that our Dual Fan Chill Mat Cooling System did not meet your expectations. We would be happy to suggest a different product that will better meet your needs. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support
Rated 2 out of 5 stars
Not very nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not Very good but very nice and would recommend 3 out of 11
This review is from Targus - Dual Fan Chill Mat Cooling System - Black
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are thrilled to hear that you would recommend our chill mat. If you ever have any concerns please reach out to our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM.
Rated 2 out of 5 stars
Not a quiet one
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a much fan power as I would like; and it does make quite the bit of spinning noise. Can be distracting. I've had others than were very silent and did the job well.
This review is from Targus - Dual Fan Chill Mat Cooling System - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
It’s ok , not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok, didn’t work for the events in the desert I wasn’t doing though. Had to use a large fan and a block of ice to sit the laptop on
This review is from Targus - Dual Fan Chill Mat Cooling System - Black
No, I would not recommend this to a friendBrand response from Targus Team
Posted .I am sorry to hear that our Dual Fan Chill Mat Cooling System did not meet your expectations. We would be happy to suggest a different product that will better meet your needs. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support
Rated 2 out of 5 stars
I brought this because my other cooling pad died
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this because my other cooling pad died. It is not a bad product . However I think the cooling pads with the one big fan in the middle are better then this one with the two small fans.
This review is from Targus - Dual Fan Chill Mat Cooling System - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Loud fan
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t really cool the laptop. Just loud. I wouldn’t recommend.
This review is from Targus - Dual Fan Chill Mat Cooling System - Black
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Our chill mats have a limited 1 year warranty. Please reach out to our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST to go over the warranty and if your product may qualify.
Rated 2 out of 5 stars
No cooling effect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well the fan works, but it did not affect to temp of my computer. I have a gaming laptop with a control center info screen. Temps did not change for the better.
This review is from Targus - Dual Fan Chill Mat Cooling System - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Dont understand the price.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thing is made of the cheapest factory and smells as if its made in a toxic chemical factory. Not happy i payed 40 bucks for 2 1$ temu fans
This review is from Targus - Dual Fan Chill Mat Cooling System - Black
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that you are not happy with the chill mats that you purchased. If you would like assistance in looking at other models please reach out to our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. They would be happy to assist you.
Rated 2 out of 5 stars
Good Price, weak fans.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fans are very weak. The quality feels okay but the fans don’t seem strong enough to cool a laptop down.
This review is from Targus - Dual Fan Chill Mat Cooling System - Black
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support
Rated 2 out of 5 stars
Built good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Built good, sturdy...but the fans are less than desirable. My old cooling pad had at least twice as much airflow than this. Overpriced for what it does...
This review is from Targus - Dual Fan Chill Mat Cooling System - Black
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. If you have any questions about your purchase feel free to reach out to us. We will be happy to assist you. ~Targus Customer Support
Rated 2 out of 5 stars
Meh
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already broken fan blade... definitely too small for my 15" dell but fits my wifes 13" lenovo fine.
This review is from Targus - Dual Fan Chill Mat Cooling System - Black
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Sorry, to hear that the fan blade has already broken. Please reach out to our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST they will be happy to help you.
Rated 2 out of 5 stars
Cheap but weak fans
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fans work but way too weak to provide cooling, my laptop still gets pretty warm. But anything helps I guess.
This review is from Targus - Dual Fan Chill Mat Cooling System - Black
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support
Rated 2 out of 5 stars
Small
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pad is smaller than my not large lap top and doesn't cool the best. It does serve as a layer between computer and lap so I'll give it that. I've had better but they don't sell it anymore
This review is from Targus - Dual Fan Chill Mat Cooling System - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Dual fans, only one works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because my internal fan on my laptop was beginning to only run sporadically. Since the second day I used it, I've noticed neither of the fans seem to be working at the same time. I've taken a pencil tip and sometimes gotten them both to work, but I would bet you if I lifted my laptop up right now, only one would be working. For what it cost it should work better than this. I went to the store to by a different one that they showed online was in stock, it wasn't, so I had to buy this more expensive one.
This review is from Targus - Dual Fan Chill Mat Cooling System - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
No.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Temps remained the same in games with or without this cooling pad, youre better off with a iets gt500 or a llano cooling pad.
This review is from Targus - Dual Fan Chill Mat Cooling System - Black
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that this chill mat did not meet your needs. Our customer support team would be happy to go over our products and help you locate one that would. They can be reached at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
Rated 2 out of 5 stars
Works for a bit...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this cooling system for about 3 months, and recently noticed that one of the cooling fans no longer works. It's kind of a bummer.
This review is from Targus - Dual Fan Chill Mat Cooling System - Black
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support


