Customer Ratings & Reviews
- Model:
- AWE61US
- SKU:
- 12060910
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Doesnt work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer still overheats. Still cuts off. Slightly miffed. Agitated at the most.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. If you have any questions about your purchase feel free to reach out to us. We will be happy to assist you. ~Targus Customer Support
ITS A TRAP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s dog y’all not worth buying the fans will last you about 2-3 weeks before it’s dead
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that the chill mat has stopped working on you. They do have a limited one year warranty. Our customer support team would be happy to help you look into a warranty claim. They can be reached at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
Expensive and not durable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would expect a $40 USB cooling mat with no extra ports to be more resilient and also cool more effectively
No, I would not recommend this to a friendA cooling deck.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a cooling deck. It did absolutely nothing for me.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .I am sorry to hear that our Dual Fan Chill Mat did not keep your laptop cool. We would be happy to suggest a different product that will better meet your needs. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support
Not a good product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within 2 weeks. Extremely disappointed with this product
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support
Got my sick with Headache and breathing issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smells like plastic burning, made me dizzy and got a headache. If you value your lungs and head, stay away from this
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that there seems to be a smell coming from the chill mat We do have a limited 1 year warranty on our chill mats. If you would like to learn more about this warranty please contact our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. They will be happy to assist you.
Very loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very loud fans compared to others I've used. Constantly on even when computer is in sleep mode.
No, I would not recommend this to a friendAngle of stand not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The angle of this laptop stand is not good, it makes typing uncomfortable.
No, I would not recommend this to a friendworks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the power cord connects to the back of the chill mat making it not sit in my lap comfortably.
No, I would not recommend this to a friendJust not a match for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Air flow didn't seem to help keep my laptop cooler. It was decently built, but just didn't fit my needs.
No, I would not recommend this to a friendIs too small for my laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is too small for my laptop but wasn't worth my time to exchange it.
I would recommend this to a friendNot a great cooling fan
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make alot of nose and do plan on take it anywhere.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that the chill mat seems to be making a lot of noise. Our chill mats do have a limited 1 Year warranty on them. Please contact our support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. To discuss a possible solutions.
I dont know
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Idk mine was broken, did not turn on at all. Didnt even try to return it, just threw it away and bought one of amazon. Very cheap feeling.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that this is happening with your chill mat. Our chill mats have a limited 1 year warranty. Please do not throw it out instead reach out to our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM. They will be happy to look in to a possible warranty for you.
Not for all laptops
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with my bought from best buy ASUS - ROG Zephyrus G 15.6" Gaming Laptop - AMD Ryzen 7 - 16GB Memory - NVIDIA GeForce GTX 1660 Ti Max-Q - 512GB SSD - Metalic Hairline Black. I'm at (80°C) does not increase or decrease my heat
No, I would not recommend this to a friendBrand response from Targus Team
Posted .I am sorry to hear that our Dual Fan Chill Mat Cooling System did not meet your expectations. We would be happy to suggest a different product that will better meet your needs. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support
Horrible design.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Badly designed product. Laptop slips and slides all over the top, and the fans are blocked by plastic from the bottom, and barely push any air. It looks like mesh on the picture, I assure you its not, its a solid piece of plastic blocking the fan inlet.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support
Too small for 15.5" laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first purchase. The package proclaimed it fit laptops up to 16". Not so. Fortunately, BB made it easy to return this one and get the larger dual- fan mat with 4 USB ports. It does the job!
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support
NOT as described.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The website states this item has an integrated 4 port USB hub. It does not. It also states it is adjustable in height. It is not. BEWARE!
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support
Cooling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got thisfor my sister in law she loves it and uses it all the time
I would recommend this to a friendCOOLING MAT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.RETURNED...WAS TOLD BY STORE INSTALLER OF LAPTOP THAT I DIDN'T NEEDTHIS PRODUCT.
No, I would not recommend this to a friendUseless. Stop working
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought in last year and stopped working last month (March). It didn't even last 1 year. So now I have to buy a new one since I really need it for a laptop that gets really hot.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .I am sorry to hear that our Dual Fan Chill Mat did not meet your expectations. We would be happy to look further into this for you. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support