Customer Ratings & Reviews
- Model:
- AWE61US
- |
- SKU:
- 8848369
Customer reviews
Rating 4.3 out of 5 stars with 3016 reviews
(3,016 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Dual Fan Chill Mat Cooling System for its effective cooling capabilities, low noise level, and ease of use. Many appreciate its lightweight design, overall performance, reasonable price, and convenient size. The USB connectivity is also a valued feature, while some customers suggest improvements to the fan speed.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Fan
Rated 1 out of 5 stars
not worth the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no variability to the fan and they are not terribly strong. honestly this would not be great at half the price. definitely would not recommend
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that the Dual Fan Chill Mat is not working out for you. Our customer support team would be happy to go other options with you. They can be reached at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
- Pros mentioned:Cooling
Rated 1 out of 5 stars
Going back!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pass gas... You'll get more wind. A lot more winddd.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that the 1600 to 2500 RPMs that most of our chill mats have is not an adequate amount of RPMs for your current setup. Our customer support team would love to learn more about your chill mat needs to work on helping you with finding a solution for your needs. They can be reached at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
Rated 3 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This keeps my laptop cool but it is a bit noisy. I would like it to be a little quieter
I would recommend this to a friendRated 3 out of 5 stars
Decent cooling pad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the job done but the fan is louder than expected.
No, I would not recommend this to a friendRated 3 out of 5 stars
Eghhh!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok, will do the job, but will not help with major overheating
I would recommend this to a friendRated 3 out of 5 stars
Fell Short
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit the need. Computer slips off easily. Had to purchase rubber stickers to keep computer in place.
No, I would not recommend this to a friendRated 3 out of 5 stars
doesn't cool enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it doesn't seem to cool my laptop enough. My laptop still seems to heat up.
No, I would not recommend this to a friend- Pros mentioned:Cooling
Rated 5 out of 5 stars
It's good cooler
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device keeping me cold my Laptop, it's too good
I would recommend this to a friend Rated 3 out of 5 stars
Decent, But Better Options Out There
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There's better options out there if you do a little research
No, I would not recommend this to a friendRated 2 out of 5 stars
Targus dual cooling pad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price you can find stronger fans on other sites, your desk fan would probably cool your laptop better than this product
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that the 1900RPM's do not seem to be enough cooling power for your laptop. Our customer support team would be happy to help you look at our other options to see if we have something that will better support your setup. They can be reached at 877-482-7487 Monday thru Friday.
Rated 2 out of 5 stars
Doesn't work like it should.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went to Best Buy to buy a different fan (checked online before I drove to make sure it was in stock - it wasn't). There were very limited options, I picked one with 2 fans... only 1 fan works, unless you check every time and use a pencil and flip the fan blades from the back. Sometimes it works, sometimes it doesn't.
No, I would not recommend this to a friendRated 2 out of 5 stars
Mehh..
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop fan works fine but is really weak. I barely notice the temperature drop on my laptop when using it.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that you feel the fans are really weak and that you barely noticed a difference. There could be many reasons for this one of those being how you use the computer. Our customer support team would be happy to help you find a better solution for your needs. They can be reached at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
Rated 3 out of 5 stars
Keeps your PC cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine as a base for the PC while holding it on your lap. The cooling feature is nice.
I would recommend this to a friend- Cons mentioned:Fan
Rated 1 out of 5 stars
Poor Quality, Do Not Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase this cooling fan. One of the fans stopped working 30 days after I purchased it, and Best Buy will not stand behind the project and allow me to exchange it
No, I would not recommend this to a friendBrand response from Targus Team
Posted .I am sorry to hear that our Dual Fan Chill Mat Cooling System has stopped working. We would be happy to look further into this for you. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support
Rated 3 out of 5 stars
Average
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cools but not a huge difference in cooling my laptop.
No, I would not recommend this to a friendRated 3 out of 5 stars
Laptop cooling fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fans barely cool. Hard to tell if they are on. Not sure if it even cools!
No, I would not recommend this to a friendRated 2 out of 5 stars
Didn't do what I needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it hoping it would cool a Lenovo laptop enough that the very loud Lenovo fan would stop running almost constantly. The Targus fan was even louder than the laptop fan, so returned it to the store. Thanks, Best Buy, for your good return policy.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support
Rated 3 out of 5 stars
Simple and straight-forward
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does its job, but is becoming noisier if running for too long.
No, I would not recommend this to a friendRated 3 out of 5 stars
not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.keeps my lap cool but laptop still has lot of heat.
No, I would not recommend this to a friendRated 3 out of 5 stars
Eh.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my son’s lab top. It didn’t last long. Not too durable.
No, I would not recommend this to a friend


