Customer Ratings & Reviews
- Model:
- AWE61US
- |
- SKU:
- 8848369
Customer reviews
Rating 4.3 out of 5 stars with 3016 reviews
(3,016 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Dual Fan Chill Mat Cooling System for its effective cooling capabilities, low noise level, and ease of use. Many appreciate its lightweight design, overall performance, reasonable price, and convenient size. The USB connectivity is also a valued feature, while some customers suggest improvements to the fan speed.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cooling
Rated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product. Cools my laptop pretty quickly. So it does the job it was made for.
I would recommend this to a friend Rated 2 out of 5 stars
Forget it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this cooling fan in July and have already had to replace it. Cheaply made - one of the fan blade broke and the unit became very noisy and the design made it impossible to remove the broken blade.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. If you have any questions about your purchase feel free to reach out to us. We will be happy to assist you. ~Targus Customer Support
- Cons mentioned:Fan
Rated 1 out of 5 stars
Weak
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt last not even a week. One the fans blade broke.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that one of the blades appears to have broken. Our chill mats have a limited 1 year warranty. Please contact our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. They would be happy to help you look into a warranty claim.
Rated 3 out of 5 stars
replace older fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this one to replace the older fan. It was a cheaper model
I would recommend this to a friendRated 3 out of 5 stars
Too small
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good; just smaller than I would like for my 17" laptop
I would recommend this to a friendRated 3 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used it long enough to write an extensive review.
I would recommend this to a friendRated 3 out of 5 stars
Laptop Fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine so far. Seems a bit cheap as far as build.
I would recommend this to a friendRated 2 out of 5 stars
Fan
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ehh. Not bad for the price. Do yourself a favor and spend the extra money.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are would love to learn more about what you feel is missing with our chill mat. Please contact our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
- Pros mentioned:Noise level
Rated 5 out of 5 stars
I'm a fan of this fan!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this fan, it's light and has dual fans. It's also very quiet.
I would recommend this to a friend Rated 2 out of 5 stars
Weak...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Underpowered and noisy - for the amount of noise coming out of this pad, you'd think my laptop would be noticeably cooler. It barely kept it any cooler, but it used a fair amount of power.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .I am sorry to hear that our Dual Fan Chill Mat did not keep your laptop cool. We would be happy to suggest a different product that will better meet your needs. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support
Rated 2 out of 5 stars
Not a good laptop cooler
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The (fan) noises are too loud, and don’t recommend for the gaming laptop, it doesn’t help at all,cuz there are only 2 fans, would be a good choice for MacBook or something(idk)
No, I would not recommend this to a friendBrand response from Targus Team
Posted .I am sorry to hear that our Dual Fan Chill Mat Cooling System did not meet your expectations. We would be happy to suggest a different product that will better meet your needs. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support
Rated 3 out of 5 stars
ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.doe's what it was made for Computer slips off easy.
I would recommend this to a friendRated 3 out of 5 stars
good inexpensive chill mat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.pretty basic, should be a bit cheaper in my opinion
I would recommend this to a friendRated 2 out of 5 stars
doesn't cool that great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very powerful at all. I'm not happy with it, was expecting it to cool better.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Our fans have an RPM range of 1900 to 2500 depending on the model. This RPM range is average across most chill mats. They are designed to disperse heat. If you would like to learn more about our chill mats you can reach out to our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
- Cons mentioned:Fan
Rated 1 out of 5 stars
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a month of having it and one of the fans stopped working
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We're very sorry to hear that you've had this issue with your Targus Chill Mat. Our Chill Mats do carry a 1-year warranty, we would be happy to exchange this product for you. Please call us at 877-482-7487, M-F 7am - 4pm PST so that we can further assist.
Rated 2 out of 5 stars
Great when it worked properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this product. 3 weeks after purchasing and minimum use one of the fans stopped working. A week later the other one stopped. If you are looking for a laptop fan continue looking this one is cheaply made and does not last long.
No, I would not recommend this to a friend- Pros mentioned:Noise level
Rated 1 out of 5 stars
Not Keeping My Cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cooling pad isn't doing a good job of keeping my laptop cool. About the only positive thing about it is that it's quiet.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. If you have any questions about your purchase feel free to reach out to us. We will be happy to assist you. ~Targus Customer Support
- Pros mentioned:Cooling
Rated 5 out of 5 stars
perfect for PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i run ny PC for king periods of time. it cools you’re PC well
I would recommend this to a friend Rated 2 out of 5 stars
Unreliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fan was working fine for about three weeks. After that the fans started making a loud noise. Feels cheaply made. If you can tolerate the noise, it might be an okay product.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .I am sorry to hear that this product did not meet your expectations. We would be happy to look further into this for you. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support
- Pros mentioned:Cooling
Rated 1 out of 5 stars
Don't know
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't review yet, it's been a month since I dropped off my laptop for repair. It would b nice to have my laptop so I can test out my mat.
I would recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. If you have any questions about your purchase feel free to reach out to us. We will be happy to assist you. ~Targus Customer Support


