Customer Ratings & Reviews
- Model:
- AWE61US
- |
- SKU:
- 8848369
Customer reviews
Rating 4.3 out of 5 stars with 3016 reviews
(3,016 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Dual Fan Chill Mat Cooling System for its effective cooling capabilities, low noise level, and ease of use. Many appreciate its lightweight design, overall performance, reasonable price, and convenient size. The USB connectivity is also a valued feature, while some customers suggest improvements to the fan speed.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Dual fans, only one works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because my internal fan on my laptop was beginning to only run sporadically. Since the second day I used it, I've noticed neither of the fans seem to be working at the same time. I've taken a pencil tip and sometimes gotten them both to work, but I would bet you if I lifted my laptop up right now, only one would be working. For what it cost it should work better than this. I went to the store to by a different one that they showed online was in stock, it wasn't, so I had to buy this more expensive one.
No, I would not recommend this to a friendRated 1 out of 5 stars
Dont understand the price.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thing is made of the cheapest factory and smells as if its made in a toxic chemical factory. Not happy i payed 40 bucks for 2 1$ temu fans
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that you are not happy with the chill mats that you purchased. If you would like assistance in looking at other models please reach out to our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. They would be happy to assist you.
Rated 2 out of 5 stars
Works for a bit...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this cooling system for about 3 months, and recently noticed that one of the cooling fans no longer works. It's kind of a bummer.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support
Rated 2 out of 5 stars
Loud and expensive
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were not happy with the loudness of the fan. It is noisy and no way to adjust it. Very annoying and a little much in our opinion.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support
Rated 2 out of 5 stars
Worked
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It felt cheap for the price and didn't really improve the cooling of the laptop.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that the Dual fan Chill Mat Cooling System did not work out for you as hoped. Our customer support team would be happy to help you find one that will. You can contact them at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
Rated 2 out of 5 stars
fan
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.unplugs to easy from the fan itself. kept hearing a noise and found a broken piece in the fan was able to get it out and runs ok,
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support
Rated 2 out of 5 stars
Do not buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money, didn’t really cool my laptop down and after 3 mths one of the fans stopped working completely. Plus it’s very loud!
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support
Rated 2 out of 5 stars
Not as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was advertised as a fan for up to 17 inch laptops. I have a 15.6 inch one and it isn't even big enough to use on that.It's more like a 12 inch one.
No, I would not recommend this to a friendRated 1 out of 5 stars
Cheap, Load, Hot, & Useless.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This feels lower quality than a dollar store item. and works about as well as something that would cost $1. This has to be one of the cheapest and most under performing tech products I have seen in 2 decades. Powered by a cheap and crappy mini-USB cable. The fans issue a high pitched sound while on and move almost no air what so ever. Purchasing a cooling rack for cookies from the dollar store would be more useful than this pile of garbage.
No, I would not recommend this to a friendRated 1 out of 5 stars
No.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Temps remained the same in games with or without this cooling pad, youre better off with a iets gt500 or a llano cooling pad.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that this chill mat did not meet your needs. Our customer support team would be happy to go over our products and help you locate one that would. They can be reached at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
Rated 1 out of 5 stars
cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.for the price i guess it works. fits under my 14 in computer but unstable for my larger computers. spend more and get the better model.
No, I would not recommend this to a friendRated 2 out of 5 stars
This Cooling Pad is Misleading
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It says it is compatible with mac computers. I bought it to use with my macbook air. The fans are in the wrong spot on the cooling device to keep my macbook air from overheating.
No, I would not recommend this to a friendRated 2 out of 5 stars
Blah
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t used much I honestly didn’t like it and had to return it because I don’t see the fans move a lot of air.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .I am sorry to hear that you are having difficulties with our Dual Fan Chill Mat Cooling System. We would be happy to look further into this for you. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support
Rated 2 out of 5 stars
Ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It says it is up to fit -17 inch laptop I purchased at the time was a nitro and the pad was too small and unusable
No, I would not recommend this to a friendBrand response from Targus Team
Posted .I am sorry to hear that our Dual Fan Lap Chill Mat Cooling System did not fit your Acer Nitro computer. We would be happy to suggest a different product that will better meet your needs. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support
Rated 2 out of 5 stars
Not cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product needs improvement. It did not cool my laptop as I expected. It only managed a few degrees of F (Fahrenheit), which is worthless when your CPU is at 180F degrees :(
No, I would not recommend this to a friend- Cons mentioned:Fan
Rated 1 out of 5 stars
So useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Those fans are not that strong, so if your laptop is really hot, this one is not suitable for yours. I didn't recommend you to buy it
No, I would not recommend this to a friend Rated 2 out of 5 stars
Meh at best
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eh not a fan, didnt show any real thermal improvement.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .I am sorry to hear that this product did not meet your expectations. We would be happy to look further into this for you. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support
Rated 2 out of 5 stars
Laptop cooler
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s better than nothing but really doesn’t cool the laptop. If you are getting this for a gaming laptop then bad choice
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support
Rated 2 out of 5 stars
Not enough air moves
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough air moves for this to cool a small laptop let alone my big gaming laptop.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. If you have any questions about your purchase feel free to reach out to us. We will be happy to assist you. ~Targus Customer Support
Rated 2 out of 5 stars
Laptop cooling pad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fans work pretty well, but the coverage areas do not fit correctly and only pulled 2 degrees C down.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .I am sorry to hear that our Dual Fan Chill Mat Cooling System did not fit your device properly. We would be happy to suggest a different product that will better meet your needs. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support


