Customer Ratings & Reviews
- Model:
- AWE61US
- SKU:
- 8848369
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Dual Fan Chill Mat Cooling System for its effective cooling capabilities, low noise level, and ease of use. Many appreciate its lightweight design, overall performance, reasonable price, and convenient size. The USB connectivity is also a valued feature, while some customers suggest improvements to the fan speed.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Fan
quiet 1st 30 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just past return date, fan has become noisy; sounds like it's on its way out.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support
Didn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I tried to use it, it didn’t work when it arrived. So I had to return it.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to learn this did not work for you. Our team would be happy to take a closer look at this for you. They can be reached at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST/
Targus - Dual Fan Chill Mat Cooling System - Black
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fans does a decent job , but makes lot of noise which may be irritating . requesting to fix this
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support
This was not great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed this to keep my old laptop from getting hot. I sounded like I had a jet engine on my desk. But it didn't put much air out. I had to return it.
No, I would not recommend this to a friendFunctional but had some smell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product looks ok and fan works fine. But it had a horrible smell which did not go away
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that it had a smell that did not seem to go away. A smell can sometimes happen due to manufacturing but it normally dissipates with use and time. In this case you can try compressed air around the fans to see if that helps.
Not worth the money
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in February and by November it stopped working for no reason at all. I would have expected that for something half the price of what I paid.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that it has stopped working. Our chill mats have a limited 1 year warranty please reach out to our customer support team about this. They can be reached at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
Absolutr garbage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can get better and cheaper off of amazon. Stay away.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We're truly sorry to hear about your experience with the Targus Dual Fan Chill Mat. This certainly isn't the quality we aim to deliver, and we understand your frustration. We appreciate your feedback and would like the opportunity to make things right.
Please don’t hesitate to reach out to our customer support team at 877-482-7487 (M-F, 10 AM – 7 PM EST), or visit support.targus.com so we can assist you directly.
Thank you for bringing this to our attention — your satisfaction matters to us.
Not working as advertized
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used with a gaming laptop. Barely any difference in temperatures.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .I am sorry to hear the Dual Fan Chill Mat is not living up to your expectations. You can reach out to our customer support team at 877-487-7487 Monday thru Friday 10 AM to 7 PM EST and they will be happy to assist you.
Cooling Mat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son for Christmas. He said that it worked and would help him out with his laptop overheating. Fast shipping.
I would recommend this to a friendlapt top cooling pad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.plastic fans burnout quick it nor but $14.99 it not top qualtydont buy this piece of junk get hot
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support
- Pros mentioned:Noise level
A piece of crap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Zero results on my Lenovo legion. Noisy and small.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .I am sorry to hear that our Dual Fan Chill Mat Cooling System did not work for your Lenovo Legion. We would be happy to suggest a different product that will better meet your needs. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support
Don't Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Provides slight cooling. Laptop still gets hot. Invest in a better Chill Mat.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .I am sorry to hear that our Dual Fan Chill Mat Cooling System did not meet your expectations. We would be happy to look further into this for you. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support
Does not perform as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mat does not cool my laptop. Actually, if feels as though it is hotter. Keys are actually hot to the touch. I have stopped using it.
No, I would not recommend this to a friendDidnt help cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This just did not work for me. I tried using it on a Dell G7 7700 and Samsung 13 inch laptops and neither were any cooler when using. Others may have better results but for me I would not recommend
No, I would not recommend this to a friendBrand response from Targus Team
Posted .I am sorry to hear that our Dual Fan Chill Mat Cooling System did not meet your expectations. We would be happy to suggest a different product that will better meet your needs. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support
Does't keep laptop in place & overheats on cushion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works good for it's fan capabilities. I have a 17 inch laptop. Laptop doesn't want to stay in place. Would have been nice to buy replacement for the Targus one I had where the chord broke. It had option for incline, so it had a lip that the laptop wouldn't slip out of place. Also you could place it on a cushion and not get overheated. This one you can't because it is only one level so it blocks the bottom of the fan.
No, I would not recommend this to a friendWas disappointed hardly produce any cooling air.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed hardly produces any cooling air. I am thinking of returning it if I am able to.
No, I would not recommend this to a friendSave your time and money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does generate enough air to cool. It is very noisy.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support
Dont do it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't even last two months! Just stopped working waste of $
No, I would not recommend this to a friendBrand response from Targus Team
Posted .I am sorry to hear that you are having difficulties with our Dual Fan Chill Mat Cooling System. We would be happy to look further into this for you. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support
Lasted less than 2 months
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine at first then one fan just stopped working at 7 weeks. The other is making noise. I wouldn't waste my money. I did use this on my lap and not on a table so maybe that had something to do with it.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support
Does not fit up to 17" like stated.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buys says compatible with laptops up to 17", also says laptops up to 16". Welp it certainly did not fit my 17" laptop and instead it bent in the bottom of my laptop causing a screw to strip out. Best buy will not pay for repairs to fix my laptop.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear about the issues you are having. We would like to get a better understanding of what has happened to the laptop. Would you please contact us at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST or by email with some photos of the issue at us.support@targus.com. We look forward to hearing from you.