Customer Ratings & Reviews
- Model:
- AWE61US
- SKU:
- 8848369
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Dual Fan Chill Mat Cooling System for its effective cooling capabilities, low noise level, and ease of use. Many appreciate its lightweight design, overall performance, reasonable price, and convenient size. The USB connectivity is also a valued feature, while some customers suggest improvements to the fan speed.
This summary was generated by AI based on customer reviews.
Not a great cooling fan
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make alot of nose and do plan on take it anywhere.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that the chill mat seems to be making a lot of noise. Our chill mats do have a limited 1 Year warranty on them. Please contact our support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. To discuss a possible solutions.
Cooling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got thisfor my sister in law she loves it and uses it all the time
I would recommend this to a friendCOOLING MAT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.RETURNED...WAS TOLD BY STORE INSTALLER OF LAPTOP THAT I DIDN'T NEEDTHIS PRODUCT.
No, I would not recommend this to a friendUseless. Stop working
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought in last year and stopped working last month (March). It didn't even last 1 year. So now I have to buy a new one since I really need it for a laptop that gets really hot.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .I am sorry to hear that our Dual Fan Chill Mat did not meet your expectations. We would be happy to look further into this for you. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support
Not as advertised...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this and it was delivered today. It DOES NOT work on a bed or pillow as it needs air coming in from side and bottom. It DOES NOT FIT a 15.6 laptop. Actually made my dell 7573 run hotter. First time bad experience w BB, but felt compelled to share this.
No, I would not recommend this to a friendToo loud
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cool pad fan was louder than my gaming PC fan!
No, I would not recommend this to a friendPoor Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fan did not last long. One side of it stopped working after a week.
No, I would not recommend this to a friendShort Lived Cooling Pad and no Returning It
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Feb 3 and am now 3 days beyond BB's return date. As cooling pads tend to do, it stopped working completely in this two week time! I would not recommend it and not too sure about Best Buy's policy on an item like this.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .I am sorry to hear that this product did not meet your expectations. We would be happy to look further into this for you. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support
Forget it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow. If you want something that will drive you insane this is it. Monotonous droning woo woo woo woo woo sound will do the trick for you. This thing is going back. I guess you get what you play for. Also you can tune a piano but you can’t tune a fish.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support
ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its all they really had but its ok a lil bit loud ...it does the job
No, I would not recommend this to a friendNot work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't help at all. The computer still kept shutting off from over heating.
No, I would not recommend this to a friendLaptop sits on it uncomfortably
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My laptop sits on this stand in an uncomfortable position.
No, I would not recommend this to a friendGood cooling for a few
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product doesnt really cool the macbook series but does to other laptops.
No, I would not recommend this to a friendPoor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not bother buying this as it does not cool what is needed for the MAC
No, I would not recommend this to a friendNot Worth the Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item is a piece of trash. Two small fans for a 17" laptop are not adequate. I paid over $30.00 for it. This did not cool my computer. This is not worth $5.00. A total disappointment.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .I am sorry to hear that our Dual Fan Chill Mat Cooling System did not meet your expectations. We would be happy to suggest a different product that will better meet your needs. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support
easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mat does keep your lap cool but is a bit loud so can be distracting.
I would recommend this to a friendWorks, but not powerful enough.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked ok, but wasn't quite powerful enough for my computer.
I would recommend this to a friendSo far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this cooling pad for my m14x Alienware laptop. It is a perfect fit, and is doing its job just fine.
I would recommend this to a friendGood for mild cooling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap but cheaply made, minimal difference in temperature on a gaming laptop, could use a power switch instead of having to unplug it.
No, I would not recommend this to a friendWill bot purchase again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke soon after purchase. I would not purchase again
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear about this. Our chill mats have a limited 1 year warranty. Please reach out to our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST and they will be happy to see if it is eligible for warranty coverage.