Customer Ratings & Reviews
- Model:
- AWE61US
- SKU:
- 8848369
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Dual Fan Chill Mat Cooling System for its effective cooling capabilities, low noise level, and ease of use. Many appreciate its lightweight design, overall performance, reasonable price, and convenient size. The USB connectivity is also a valued feature, while some customers suggest improvements to the fan speed.
This summary was generated by AI based on customer reviews.
Overpriced and underpowered
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good for the price many other great options elsewhere with way more power and features for much cheaper
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry that this chill mat did not work for your needs. We do have several other options including one with a 4 port USB hub that may work better for you. If you need assistance or have questions about any of the other options please contact our customer support team. They can be reached at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
Stopped working after 2 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This literally stopped working after two weeks of use. I wouldn’t recommend this product. It didn’t really keep my laptop cool and then it just completely stopped working. Waste of money!
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support
Targus - Dual Fan Chill Mat Cooling System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks like it would cool my laptop, but it does not.
No, I would not recommend this to a friendnot sure if its good or not,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it arrived soaked in some sort of sanitizer that leaked into the packaging and i was scared to use it as it looked like it was submerged in it for a while. will be returning for a dry unit.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support
Does not keep cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fan blades bind up only after having for 60 days. Also, it does not offer enough cooling to keep my laptop cool. Very cheap cosntruction and poor materials. I would not purchase this item again.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. If you have any questions about your purchase feel free to reach out to us. We will be happy to assist you. ~Targus Customer Support
Doesn't really help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to put under my Latitude E6520. Overall idle and load temperatures didn't change more than 1-2 degrees. Not worth it.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support
Noisy sucker
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an instant regret. I was hoping that the Targus name would get me a quiet, but maybe not 100% effective pad, but instead it sounds like broken glass in a cement mixer.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support
Not fit for the recycle bin
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. Broke in less than a month. BB says it's out of the return period - how nice for BB.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that it has broken and would like to learn more. These chill mats have a limited 1 year manufacturer warranty. Please call our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. They will be happy to help.
Waste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theres no one/of switch to control the use, just olugging and unplugging.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that the chill mat did not work for your needs.
Doesn't work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't work. Plugged into laptop, nothing. It's brand new and not exactly cheap. Don't buy it.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that the chill mat has not worked even plugged into the laptop. Please if you have attempted an return or exchange and that did not work contact our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. They will be happy to help you.
No Value!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My laptop was running at 53 to 57 degrees Celsius before using the Targus Dual Fan Chill Mat. After I set up the Targus Dual Fan Chill Mat, my laptop was running at 53 to 57 degrees Celsius. No change at all! No value to this product.
No, I would not recommend this to a friendgreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.looking for a gaming computer that was affordable and had the right gigs that i wanted
I would recommend this to a friendAlways on
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just a cooling mat that has no control of the fan speed. Not super noisy but not as quiet as my other one.
No, I would not recommend this to a friendBad buy at Beat Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cost to much for what it does. It also has a bad plastic smell every time you use it at start up. The flow of air it moves does very little to keep laptop cool. Buyers be ware
No, I would not recommend this to a friendUh no
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of fan broke off inside and I had to manipulate it out so it would still work. ☹️ Flimsy
No, I would not recommend this to a friendBrand response from Targus Team
Posted .I am sorry to hear that our product did not meet your expectations. We would be happy to suggest a different Dual Fan Chill Mat Cooling System that will better meet your needs. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support
Does not work, inefficient!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally did nothing, did not lower computers temps not even by 1 degree celcius, the thing also stopped working here 3 months after purchase
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Our apologies that the chill mat did not work as you expected. Please reach out to our customer support team at US; 877-482-7487 Monday thru Friday 7 AM to 4 PM PST or our Canadian team at 888-827-0277
Terrible Chord
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The connecting cord is almost comically short. So impractical.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Hello, yes, the included cord on the dual fan chill mat is only about 6 to 8 inches thus making it easy to store away. If you have need of a longer cord you may be able to find an adapter that will help. If you have any questions please give our customer support a call at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
Cooling fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broken with in 2 days not cool enough could have been designed better
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that the chill mat has broken on you. They do have a limited one year warranty. Our customer support team would be happy to help you look into a warranty claim. They can be reached at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
Noisy , and very bad quality.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noisy, slow, and broke in one year! Cheaply made . Shame on Targus for products like this.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .I am sorry to hear that you are having difficulties with our Dual Fan Chill Mat Cooling System. We would be happy to look further into this for you. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support
Cheap and very LOUD!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish had returned this product same day tried it. It is cheap. Barely cools. It is loud and gets louder. Only had for just over a month. Do not buy!!!
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support