Customer Ratings & Reviews
- Model:
- AWE61US
- SKU:
- 8848369
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Dual Fan Chill Mat Cooling System for its effective cooling capabilities, low noise level, and ease of use. Many appreciate its lightweight design, overall performance, reasonable price, and convenient size. The USB connectivity is also a valued feature, while some customers suggest improvements to the fan speed.
This summary was generated by AI based on customer reviews.
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||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new, Didn't work. No way to turn on or even get to work. It plugs into your HDMI port and is supposed to turn on automatically but it did not.
No, I would not recommend this to a friendWorks great, noise has stopped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still using it although I have replaced my PC cooling fan.
I would recommend this to a friendTargus - Dual Fan Chill Mat Cooling System - Black
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok little cooling pad. For the price it should be constructed with better materials. Kinda feels like cheap junk.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .I am sorry to hear that you are having difficulties with our Dual Fan Chill Mat Cooling System. We would be happy to look further into this for you. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support
One fan stopped working after 1 month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In addition, there's no power button. However, the platform size fits 15 inch laptop perfectly. For the price it should last 1 year.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support
Dianejackson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is nice to keep my laptop warm I like it the salesmen told me this would help so it won't burn my leg so it's a good deal
I would recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support
Not the best
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t really do the job I needed it to do computer still was getting hot
I would recommend this to a friendOverpriced Happy Meal Toy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fans aren’t powerful and the nubs on the bottom don’t allow proper air flow. Wish I could return this.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Our apologies that the fan is not meeting your expectations. Our chill mats average about 2000 RPMs. The bottom feet are lifted enough to allow an appropriate amount of airflow when used on a hard surface. As it gives enough clearance for the fans to work. If you feel that there is an issue with the fan please reach out to us and we will be happy to help. Our support line is open Monday thru Friday 7 AM to 4 PM PST at 877-482-7487.
Noisy and inefficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not cool effectively. Does not have a button to turn off. Fan makes noise after 2 months or working.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .I am sorry to hear that our Dual Fan Chill Mat Cooling System did not work as expected. We would be happy to look further into this for you. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support
Twisting my arm Best buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually hate that it has poor and flo with a sticker tag of $40. I didn't really have a choice.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .I am sorry to hear that our Dual Fan Chill Mat Cooling System did not meet your expectations. We would be happy to look further into this for you. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support
Absolute junk
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is junk and doesn't cool at all. I tried on multiple computers.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that the Dual fan Chill Mat is not meeting your expectations. Please reach out to customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. They will be happy to help you.
Not great. Mini USB cable and cheap plastic
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap cheap cheap. Very flimsy plastic. Very little airflow. Uses a mini usb? Yes mini. Not even micro.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .I am sorry to hear that our Dual Fan Chill Mat did not meet your expectations. We would be happy to look further into this for you. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support
Short life on 1 of 2 of the fans
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 8 months 1 of the 2 fans stopped working and the other fan occasionally makes noise until I give it a smack.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support
Mat does not cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mat does not cool enough to make a difference. If I were not out of town right now I would return it.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. If you have any questions about your purchase feel free to reach out to us. We will be happy to assist you. ~Targus Customer Support
Disposable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after 3 weeks it’s not working anymore.. unfortunately not returnable after 15 days from the purchased date.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this thinking it would cool my computer off. Unfortunately it is loud and noisy and does do what it is supposed to do.
No, I would not recommend this to a friendCheap fan for a cheap price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as it says it works for 17 inch laptops. I totally disagree I will be returning it.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned for refund-didn't do the job. Didn't cool well
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Sorry to hear that the Dual Fan Chill Mat did not work for you. Our customer support team would be happy to help you find one that will. They can be reached at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
very mad item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.no lo recomiendo siempre se sale, tiene uno que conectarlo una y otra vez. Every time you used your laptap, you have to plug this item over and over
No, I would not recommend this to a friendGarbage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No bueno product I no recommend no thank you very much
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that the Dual Fan Chill Mat is not a good product for you. Please reach out to our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST with any questions you may have about the chill mat. They would be happy to help.
Delivery 5 days late and counting
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery delayed twice and so far 5 days late and counting also wouldn't let me cancel my order.
No, I would not recommend this to a friend