Customer Ratings & Reviews
- Model:
- AWE61US
- SKU:
- 8848369
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Dual Fan Chill Mat Cooling System for its effective cooling capabilities, low noise level, and ease of use. Many appreciate its lightweight design, overall performance, reasonable price, and convenient size. The USB connectivity is also a valued feature, while some customers suggest improvements to the fan speed.
This summary was generated by AI based on customer reviews.
Didn’t Work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work at all. Plugged it into 2 different laptops and wouldn’t turn on for neither.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support
Failed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fans failed after a few months of use. Not sure if its a power cord issue or if the motors actually failed.
No, I would not recommend this to a friendWon't buy again.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fans burnt out within 4 months of having it. Won't repurchase.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .I am sorry to hear that our Dual Fan Chill Mat Cooling System stopped working after a short period of time. We would be happy to look further into this for you. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support
Not for gaming
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Barely does anything. Only good for non gaming laptops
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that this Chill Mat is not working for your gaming set up. We would be happy to help you locate a model that will work for you. Please reach out to us at 877-482-7487 Monday thru Friday 10 AM EST to 7 PM EST.
Not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap plastic, loud fans, not adjustable … I don’t like it
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for taking the time to write a review. We are sorry you had trouble with the Chill Mat. Your feedback will be communicated to the proper department to improve our current and future product lines. We do apologize for the inconvenience this has caused you.
Does not last
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cord pulled lose from usb cord in less than 3 months
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that the cord has pulled out of the Chill Mat. Our customer support team would be happy to help. You can reach them at 877-487-7482 Monday thru Friday 10 AM EST to 7 PM EST.
Cheap made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheap made. Will not stay on.the frame would vibrate real bad.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .I am sorry to hear that our Dual Fan Chill Mat Cooling System did not meet your expectations. We would be happy to suggest a different product that will better meet your needs. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support
Did not cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop ran really hot. This fan did not help at all. I returned it.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support
Failed after a year and loud
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not recommended. Too loud and failed after a year. Had to buy a new better quieter one
No, I would not recommend this to a friendNot worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mat ran hot air. The fans over heated and did not help with cooling my computer. It was not worth the money!
No, I would not recommend this to a friendUseless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost no airflow, doesnt really cool anything. More of a spacer
No, I would not recommend this to a friendBrand response from Targus Team
Posted .I am sorry to hear that our Dual Fan Chill Mat Cooling System did not meet your expectations. We would be happy to suggest a different product that will better meet your needs. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support
Awkwardly placed fans. Do not purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a gaming laptop and the fans completely miss the intakes. It's a joke.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support
Didn't cool my laptop.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty much sums it up. I bought this as a replacement for a different one and it didn't work nearly as well.
No, I would not recommend this to a friendDid not cool my laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device was recommended by a Best Buy employee. Does not work as told. Did not cool down my laptop.
No, I would not recommend this to a friendWrong description
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with Mac book pro . Erin description given in the website
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support
Lackluster
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't move enough air to cool the laptop. I returned it
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. If you have any questions about your purchase feel free to reach out to us. We will be happy to assist you. ~Targus Customer Support
Doesn’t work after one week!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only used for one week and it stopped working! Very disappointed.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support
Does not keep lap top cool.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has minimal effect. I would not recommend this one.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. If you have any questions about your purchase feel free to reach out to us. We will be happy to assist you. ~Targus Customer Support
Broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this and before I even plugged it In, a fan piece was already broken.
No, I would not recommend this to a friendWaste
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after not even 6 months. Waste of money
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support