Customer Ratings & Reviews
- Model:
- AWE61US
- |
- SKU:
- 8848369
Customer reviews
Rating 4.3 out of 5 stars with 3016 reviews
(3,016 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Dual Fan Chill Mat Cooling System for its effective cooling capabilities, low noise level, and ease of use. Many appreciate its lightweight design, overall performance, reasonable price, and convenient size. The USB connectivity is also a valued feature, while some customers suggest improvements to the fan speed.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Loved it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well and was exactly what we were looking for
I would recommend this to a friend- Pros mentioned:Cooling
Rated 3 out of 5 stars
cooling
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to help laptop stay cooler. Laptop fan not doing the job.
I would recommend this to a friend Rated 1 out of 5 stars
Didn't Live Up To Reviews
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My laptop regularly overheats so when I read the reviews for this product I thought this would really helps lower the temperature. When I bought the product the first thing I noticed was the size. My laptop is 15.5 inches, so when I read that this could fit 16 inches I thought I would be fine. Not so, despite being smaller than the size limit my laptop would overhang the sides by an inch on each edge. Next came the height of the pad. My laptop sits on my desk at a decent height for gaming, but this pad raised it by at least an inch, making it difficult to play games using the WASD keys. The next issue was the amount of cool air being produced, despite having dual fans, they didn't produce enough cool air for it to even feel like a breeze. And despite having holes in the upper side to spread the air, it only continued in the path it was pulled into by the fans. Is this product quiet? Yes Is it cheap? Yes Is it a quality product? No. If you want something for your small laptop to keep it cool on your lap, this is the product for you. If you want something that produces a decent amount of cool air to keep your laptop cooled, I would suggest looking at other products.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. If you have any questions about your purchase feel free to reach out to us. We will be happy to assist you. ~Targus Customer Support
Rated 1 out of 5 stars
Macbook Pro STILL hot
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my macbook pro. Removed my computer from its macally bookshell2 case and used this since I received it. All it's good for is having a sturdy flat surface to hold my computer when working on the go. It provides a buffer between my legs and the hot computer. The two fans are very weak and cools every so slightly. I was expecting so much more from this. I don't recommend this for macbook users.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. If you have any questions about your purchase feel free to reach out to us. We will be happy to assist you. ~Targus Customer Support
Rated 5 out of 5 stars
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its quiet and keeps the temperature down by a very noticeable difference. 5/5 would buy again
I would recommend this to a friend- Cons mentioned:Fan
Rated 1 out of 5 stars
Keep scrolling...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a few weeks, one fan quit. A couple weeks later, the last fan quit. There is no 'anti-skid' material on the surface, so the laptop slides all around when typing.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .I am sorry to hear that our Dual Fan Chill Mat did not meet your expectations. We would be happy to look further into this for you. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support
- Cons mentioned:Fan
Rated 1 out of 5 stars
1/10
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality, fan isnt strong and cable provided is short.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that the chill mat is not meeting your needs. You can use a USB extender for the cable and a wall outlet or just the extender to make the cable longer. You can also reach out to our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. They will be happy to go through options of other chill mats that may be better suited to you.
Rated 1 out of 5 stars
Chill Mat? Not.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Targus Laptop Chill Mat. It was one of only three types of laptop coolers in the store.The other two, also made by Targus, were either too bulky, or inclined the laptop at an angle which made keyboard use difficult. The Laptop Chill Mat is powered by USB connection to two very weak muffin fans that do NOT move enough air to be effective. I use an Apple MacBook Pro laptop which is cooled by its aluminum case; this requires air movement over the bottom of the case for cooling. The Laptop Chill Mat has enough holes in the mat to let the air through, but the two fans don't move enough air.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one 2 months ago and it worked great at first. It last about 2 1/2 months and then quit working. I would find something else and not bother with this one.
No, I would not recommend this to a friendRated 1 out of 5 stars
a big disappointment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It feels extremely cheap, felt like cheap plastic that could break under the weight of the laptop itself or by dropping it once. The fans are comically bad. I would not trust this to help ventilate my laptop.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that chill mat did not live up to your expectations. If you would like our customer support team would be happy to help you view our selection to find one that would work better for your needs. They can be reached at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
- Cons mentioned:Fan
Rated 1 out of 5 stars
Didn't last long
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the fans quite within the first month. Their warranty is ok but you pay to ship it to them.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Very poor product.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My mistake was not trying this when I first received it in the mail. I was still using one I had for a year (different brand)and started using this one when the old one died. After about a month of use, the right fan quit working. Now after 4 months it quit altogether. I ordered it because of the reviews but am very disappointed in Targus.
No, I would not recommend this to a friendRated 1 out of 5 stars
The fans are too weak
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fans hardly do anything even when elevated to allow air flow underneath it. Maybe it might help for a work computer that you only use for 30 minutes at a time but not a gaming laptop.
No, I would not recommend this to a friendRated 1 out of 5 stars
Low quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loud fans and buzzing plastic. Not worth the price... Maybe ten dollars.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We're very sorry that you're not happy with your Targus Chill Mat. The fans on this product should not make any buzzing sounds, please give us a call at your convenience so that we can assist you with replacing it. We're available M-F, 7am - 4pm PST at 877-482-7487/
Rated 1 out of 5 stars
sounds like a meat grinder
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after a couple of months the chill mat starts to make a very loud grinding sound that just won't stop. this is my 2nd unit and both have done the same thing
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. If you have any questions about your purchase feel free to reach out to us. We will be happy to assist you. ~Targus Customer Support
Rated 1 out of 5 stars
Poor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It says it can fits up to 16" Laptop, but it is not it is even too small for my 15.5" laptop and small grip not enough to hold Laptop. Not worthy to buy with this amount.
No, I would not recommend this to a friend


