Customer Ratings & Reviews
- Model:
- AWE83US
- |
- SKU:
- 8848387
Customer reviews
Rating 4.1 out of 5 stars with 2069 reviews
(2,069 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality3.9
Rating 3.9 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the Dual Fan Lap Chill Mat Cooling System for its cooling capabilities, quiet operation, and comfortable design. Many appreciate its suitable size and lightweight build, finding it useful for overall performance. However, some customers have expressed concerns regarding the fan strength.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great for hot laptops
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my gf and she uses it ALL THE TIME. I'm going to get me one!
I would recommend this to a friend- Cons mentioned:Fan strength
Rated 2 out of 5 stars
bruh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.dont cheap out the fan is pretty weak but pretty good for just having it on your lap.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that you feel the fan strength is fairly weak but we are glad to hear that works well for use in your lap. If you have any questions please feel free to contact our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
Rated 3 out of 5 stars
Kinda meh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay, laptop can slide off pretty easily and it really doesn't do a whole lot.
No, I would not recommend this to a friendRated 3 out of 5 stars
Targus Dual Fan Chill Mat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good brand and good quality but I was disappointed that the USB plug is too snug (short - I have a 17" laptop) and the back foot for propping up easily flips closed when you move the mat in any direction. It does not lock in place. I would not recommend solely because of these two issues.
No, I would not recommend this to a friendRated 3 out of 5 stars
Light weight, good fans, but...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mat cooling system should be good for small laptops up to 15", however, it doesn't help too much with bigger laptops and I still feel the heat after about 30 minutes.
I would recommend this to a friend- Pros mentioned:Noise level
Rated 1 out of 5 stars
Well made but poor airflow
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My last cooling pad gave up the ghost and I thought I would try this one. After getting it home I found it barely moves any air via the two fans. You have to hold your hand right over the fan to feel any air movement... certainly not enough to push cool air into your laptop. On the upside it is better constructed than my last one and a lot less slippery (my laptop is constantly slidding of the old cooler), and it is really quiet, but it doesn't really help cool....
No, I would not recommend this to a friend - Cons mentioned:Fan strength
Rated 1 out of 5 stars
exchange?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this has a very weak fan on it, i was reading reviews from the manufactors compnay and alot of people agree with me. i'm kinda disapointed i know alot of people say they love it maybe i got a bad one? idk i'm going to see if i can exchange this one with a new one and if that doesnt work then i know its this particular prouduct i'll try to avoid.
No, I would not recommend this to a friend - Pros mentioned:Cooling
Rated 1 out of 5 stars
Broke its own cord
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works really well to cool my gaming laptop, but the way the cord is positioned means that if you actually use it on your lap the cord will bend itself until it breaks. It lasted barely a month.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support
Rated 3 out of 5 stars
Works OK
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's thin and lightweight, ideal for travel, however not too powerful. It's just OK, definitely not worth its full price.
I would recommend this to a friendRated 2 out of 5 stars
Did not last long enough
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not last very long. Bought in 2020, broke after warranty period ended. With service cost, I did not replace it. Would expect way better than a year. Previous products lasted much longer.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that your Dual Fan Lap Chill Mat has broken. Our customer support team would be happy to help you look at other chill mats that may fit your needs. We can be reached at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST or by email at us.support@targus.com.
- Cons mentioned:Fan strength
Rated 1 out of 5 stars
Poor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.didn't cool my laptop at all. the fans were very weak and the air flow was not strong. wouldn't recommend. going to return tomorrow.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support
Rated 2 out of 5 stars
best buy specs wrong. No USB ports.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine, but the specifications on best buy's web site says this has 4 USB ports. That is incorrect. It just has one USB connector to power the fans. No USB ports.
I would recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. If you have any questions about your purchase feel free to reach out to us. We will be happy to assist you. ~Targus Customer Support
Rated 2 out of 5 stars
Worked great until it didn't
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great.... for two months. Now only one fan is working. Expected it to last longer than two months.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that one of the fans has stopped working on the Dual Fan Lap Chill Mat. Please reach out to our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. They will be happy to help you.
Rated 1 out of 5 stars
Worst product I've used
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product because of the price. It was $10 on black Friday and recommended for laptops up to 17". My machine overheats a lot because I use software called AutoCAD which causes the machine to heat up. This cooling pad puts out almost no air flow. the only beneficial feature is that it can keep the laptop off of my desk. needless to say, my laptop still overheats a few times a day which forces me to wait at least 30 minutes for it to cool down. I'm now getting leary of Targus products as this is not their only terrible cooling pad they have out there.
No, I would not recommend this to a friend- Pros mentioned:Noise level
Rated 1 out of 5 stars
Dual Fan Barely Cools
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's barely cooling my laptop. I hear the internal laptop fan loudly increasing as time goes on using it, but the cooling pad isn't enough to help.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Keeps heat in
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this because my old cooling pad stopped working well I replaced this new one twice because one fan stopped working and now my computer shuts off and says I have a heat warning. I know its the cooling pad because with my old one that didn't work (just used it to prop up my laptop for airflow) it never had that issue. Plus it left some weird white stuff all over my computer.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. If you have any questions about your purchase feel free to reach out to us. We will be happy to assist you. ~Targus Customer Support
Rated 1 out of 5 stars
DONT BUY THIS PRODUCT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IF I COULD GIVE THIS A 0 STAR I WOULD, BUT I CANT SO I WILL GIVE IT A 1. THE DESRIPTION IN SPECIFICATIONS SAYS IT HAS 4 USB PORTS, IT DOES NOT. IT HAS 1 USB CORD TO PLUG INTO YOUR LAPTOP AND THAT IS IT. STOP LYING TO GET PEOPLE TO BUY THIS. UPDATE THE SPECS!
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Our apologies but the Dual Fan Lap Chill Mat does not have additional USB ports. Looking at the product page it does not list that it has 4 USB Ports. However, we do have a few models that do. They would be our 17" Dual Fan Chill mat with Hub and our 17" Chill Mat + with 4 Port Hub.
Rated 1 out of 5 stars
Do not buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this cooling fan last year after my old one finally broke. I thought that two fans would be better, but I was so wrong. Barely cools your laptop. Only fits 15" computers. I have had it for less than six months and has already broke. Probably broke long time ago but didn't notice cause like I said before, it hardly blows any air out at all.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. If you have any questions about your purchase feel free to reach out to us. We will be happy to assist you. ~Targus Customer Support
Rated 1 out of 5 stars
Do Not Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you tore a Kleenex in half and placed it on top of the fans you won't even see it move when you plug it in. Only gave $10 for it during Black Friday Sale of 2015, but I still classify this as one of the worst purchases I ever made. Useless for cooling a laptop, actually seems hotter. Targus stuff is usually good quality, but definitely not this piece.
No, I would not recommend this to a friendRated 1 out of 5 stars
No air flow
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this chill mat to help my laptop to prevent it from overheating. This mat only kept the heat in and caused the laptop to overheat quicker. I checked the air flow and could barely feel any air flow. Needless to say, this will be a returned item for poor performance.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. If you have any questions about your purchase feel free to reach out to us. We will be happy to assist you. ~Targus Customer Support
