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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2069 reviews

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  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers enjoy the Dual Fan Lap Chill Mat Cooling System for its cooling capabilities, quiet operation, and comfortable design. Many appreciate its suitable size and lightweight build, finding it useful for overall performance. However, some customers have expressed concerns regarding the fan strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,069 of 2,069 reviews
  • Rated 1 out of 5 stars

    False Advertising

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says it has 4 USB ports. I see a review already complaining the fact that it does not. Why would you continue to falsely advertise a product? That is the only reason I bought this product and I will be returning it tomorrow.

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support Targus

  • Rated 1 out of 5 stars

    Cord too short, won't plug in to USB port

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 17" ASUS laptop. This product should work with it, but it doesn't. The USB power cable from this product is too short to reach any of my laptop's USB ports, too short by about 2 inches. There's no way for me to plug this in, and without power, the fans don't run. It's pretty much useless to me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    doesn't work well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As my previous mat died some time ago, I was long over do for another. I tried this one and it just didn't blow any air. I still had to use a fan if I didn't want my laptop to overheat. I went to frys and found one by thermaltake. That one works great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Its does not cool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is the worst laptop cooler I have ever used. It really does not cool my laptop, and I'm really sad that I had bought 2(two) of them, 1 for myself and 1 for my sister and we both really dont like it. Dont buy this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Air Flow Model AWE83US

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the shape and design is great, if you just want to use it for a pad between you and your laptop, But the air flow is so weak I can blow more air flow with my mouth. I am returning to Best buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not what it says

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    rubbish, a noisy twin fan virtually unable to feel any draft from them.do not buy, unusable

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      I am sorry to hear that our Dual Fan Lap Chill Mat Cooling System did not meet your expectations. We would be happy to suggest a different product that will better meet your needs. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support Targus

  • Rated 1 out of 5 stars

    Cheap quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to use under my computer on a desk. Cooling holes are in the wrong places to cool the computer, Does not stay on a smooth surface. Returned

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pay more & get something different

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth even worth the $10 spent. Doesn't cool my laptop off at all. I use the real fan to help it out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unbelievable -- blowing HOT air

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I might have lost sanity but yes, this laptop cooler is blowing HOT air. Good grief.

    No, I would not recommend this to a friend