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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2069 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers enjoy the Dual Fan Lap Chill Mat Cooling System for its cooling capabilities, quiet operation, and comfortable design. Many appreciate its suitable size and lightweight build, finding it useful for overall performance. However, some customers have expressed concerns regarding the fan strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,069 reviews
  • Rated 4 out of 5 stars

    It works and cools my laptop down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a bit heavy, but good build quality and it does what it's supposed to.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, it does its job, silent, good size. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great deal! The laptop works great with speed and clarity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mat cooling system for my lap top is very nice .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this cooling system for my lap top for its quietness. My last one got really noisey and this one is so quiet you don't realize it is on. Also you don't feel the cool air coming out the side like my last one did.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Flimsy and cheap plastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cost about $20. I have only used it to position the laptop evenly on my lap. It's not made with quality material. Feels like it would snap in half or break within 3 months of constant use. I have not tried the fan yet because my laptop needed repair.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very good product for prevent the overheating of the laptops.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very useful accesory for the ones who needs their laps a long time on

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package arrived in good condition. Good to hold a laptop. Excellent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of those items that serves its intended purpose and nothing more. I use this with a 15" MacBook Pro and it works great. The MacBook Pro's tend to get a little warm when sitting on your lap, with this cooler I have not had any issues with the laptop getting as warm.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great quality

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great quality and functionality. Does the job perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little noisy, doesn't automatically turn off when computer is closed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine, a little noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cooler works fine but you can hear it running. A good deal for the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy, Please Read!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cooling pad is a genuine joke, I'd use harsher words but you know how some companies are. Fans do absolutely nothing but noticeably spin, they do not move even a store receipt, much less a feather. For 40+ bucks, this should be more than a glorified hunk of plastic. Not worth the money, not worth the effort being spent to return, buy a different model somewhere else. And no, Targus, I won't be wasting my time speaking to your bots, go away please.

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      We are sorry to hear that the chill mat is not working how you expected. Please feel free to contact our customer support team (not "bots") at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. They would be happy to look into solutions for you. Targus

  • Rated 3 out of 5 stars

    Overpriced but it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a last ditch effort to revive an old laptop that was having problems overheating. The cooler works but doesn't move nearly enough air to be effective. It would be OK for general use but in that case it is highly overpriced. Use a small box fan instead, costs half the price and works great.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cooling base was easy to install and stays well with the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Cooling Fan

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this cooling fan for my laptop. Because the air intake is located on the sides of the device, I highly recommend this product. My previous cooling pads used a undermounted fan which trapped lint.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Comfortable but fans are not good and stumbly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 15.6 laptop sits great on it. It only has two positions, yet they are generic and comfortable enough for lap and desktop usage. When the fans are spinning as they should, the unit is relatively silent, but regretfully, at least my unit, 60% of the time, fans just start doing a cracking noise like if they were unbalanced... the cracking goes on / off, so clearly there must be something not tightening them right inside. Although when it works correctly is good and does make air flow underneath the laptop, I would recommend ordering other laptop cooling pad online instead of rushing to the store to buy this one.

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      Thank you for your purchase. Hope to see you again soon. If you have any questions about your purchase feel free to reach out to us. We will be happy to assist you. ~Targus Customer Support Targus

  • Rated 3 out of 5 stars

    Nice tech.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a really good mat for the price. Unfortunately the power cable wasnt very sturdy. It pulled off easily after a couple months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fan in my laptop had stopped so I purchased this to allow me to do a little aork while waiting on a replacement. It worked great for this but it is a little loud

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helped for a while till my laptop finally died.

    I would recommend this to a friend