Customer Ratings & Reviews
- Model:
- AWE83US
- SKU:
- 8848387
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the Dual Fan Lap Chill Mat Cooling System for its cooling capabilities, quiet operation, and comfortable design. Many appreciate its suitable size and lightweight build, finding it useful for overall performance. However, some customers have expressed concerns regarding the fan strength.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cooling
Not as strong as I expected. No USB ports.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was discribed as having 4 USB SLOTS. The fans were desperately needed so we kept it. A little pricey for what you get. Got this 3 weeks ago.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Suppor
Nice but didn’t work for me.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Build quality is nice. Price point was good. But it didn’t work for my gaming laptop. It didn’t drop my temps even 2 degrees.
I would recommend this to a friendBrand response from Targus Team
Posted .I am sorry to hear that our Dual Fan Lap Chill Mat Cooling System did not help keep your laptop cool. We would be happy to suggest a different product that will better meet your needs. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support
- Cons mentioned:Fan strength
poor fan output
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor fan output, there wasn't much air being pushed. Temps didn't change.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your feedback. We’re sorry to hear the cooling performance didn’t meet your expectations. For troubleshooting tips or to explore other cooling options, feel free to contact Targus support at 877-482-7487, Monday through Friday from 10 AM to 7 PM EST.
I love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth the money, it’s a must have. It’s light and sleek, yet very powerful. I picked this up at Best Buy at a very good price.
I would recommend this to a friend- Pros mentioned:Cooling
Honest Pen
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cools down the laptop however, it makes a loud noise and unfortunately picks up during conference calls and if there is a recording.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support
It works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works good with my Alienware. The big difference is that the fans in the laptop aren’t working nearly as hard or as loud over long gaming sessions. Temps of cpu stay around 73 and GPU around 68
I would recommend this to a friend- Cons mentioned:Fan strength
Terrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Joke of a fan. The associate at the store dropped it from a standing height when bagging and joked I didnt break it. Not sure if it was handling or just a bad fan.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that this happened when purchasing the fan. Please reach out to the place of purchase. You can also contact our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. They would be happy to look into this for you.
Saves my legs!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have a gaming laptop that you want to run on your lap, you need this. You can hear the fans that are powered by your laptop's USB port, but they are not loud.
I would recommend this to a friendGreat Laptop Accessory!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this cooling system for my girlfriend's laptop, and it works really well to cool the bottom of the laptop and doesn't add too much weight if you're actually using it on your lap.
I would recommend this to a friendNoisy Fans
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thin and light. The cubby for the USB cord is nice, but the noisy fans are a deal breaker.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that the Dual fan Chill Mat is not meeting your expectations. Please reach out to customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. They will be happy to help you.
Lap chill mat
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the cooling fan and stable surface for my laptop. However, I find I need to be careful about moving around when the laptop and fan are on my lap; I tend to receive shocks when I move.
No, I would not recommend this to a friendLoud and very poor at cooling your laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was hoping that this cooling mat was my answer. Lined up my laptop to the cooling fans, plugged it in and was very disappointed. This product is LOUD and does a POOR job of cooling your laptop. Unfortunately, it was too late to return the product.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We’re sorry to hear the Chill Mat did not meet your expectations. While the dual fans are designed to provide airflow and cooling support for everyday laptops, performance can vary depending on laptop size, placement, and heat output. We also regret that the fan noise was distracting for you. If you’re no longer within your return window, please reach out to our support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST— we’d be happy to review your options and help find a better fit for your setup.
comfortable for lap but ....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still gets hot and I'm not certain it is supposed to--wears the battery down like crazy. Was not expecting that but have never used a product like this previously. Don't think I would purchase again--thought it would keep the computer cool.
No, I would not recommend this to a friendVery good dual fan cooling system
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is Very good dual fan cooling system. I will highly recommend it to my friends and family members.
I would recommend this to a friendGreat fan for laptops
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fan for Laptops, as long as laptop has fan vents on bottom of device. Side vented laptops not so much!
I would recommend this to a friendFor my son
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't even know this thing existed until we told the salesman what happened to his last laptop and he suggested that we look into a little preventive measures. Thanks again for all your help.
I would recommend this to a friendGreat Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this cooling pad on recommendation from Best Buy Geek Squad. The size is just perfect for my 15" laptop. It is not heavy, or bulky, it is convenient and works great.
I would recommend this to a friendLap base for Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent item I use it on my lap when sitting in chair
I would recommend this to a friend- Pros mentioned:Cooling, Noise level
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps my new laptop nice and cool. It is super quiet too. You can't even tell its on.
I would recommend this to a friend This cool mat has been a great buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I looked around for awhile for a new cool mat for my computer. When I came across this one it looked and felt great. It has a soft smooth cover on the bottom and feels great on your lap. Great Buy!
I would recommend this to a friend