Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 2069 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers enjoy the Dual Fan Lap Chill Mat Cooling System for its cooling capabilities, quiet operation, and comfortable design. Many appreciate its suitable size and lightweight build, finding it useful for overall performance. However, some customers have expressed concerns regarding the fan strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,069 reviews
  • Rated 5 out of 5 stars

    Targus Dual Fan Lap Chill Mat

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great produce it keeps the heat from the laptop from getting your legs warm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want your laptop to last awhile I recommend buying a cooling system. This one works great and the laptop fits on top with no problems. It is also solid and well built.

    I would recommend this to a friend
  • Cons mentioned:
    Fan strength

    Rated 1 out of 5 stars

    Buyer Beware!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this product. It didn't work. The fans would not blow. It was very flimsy. It was a waste of money.

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      We are sorry that you have found this product to not work for you and flimsy. They have a limited 1 year warranty. Please reach out to our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. They would be happy to help you with looking into a possible warranty claim. Targus

  • Rated 5 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my son's computer from getting too hot. Would buy again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Noisy and ok

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noisy and cooling is just okay. Should have four fans instead of two.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fan strength

    Rated 2 out of 5 stars

    Disappointing

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty low quality and it doesn’t really have speed. It’s not what I was expecting.

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      I am sorry to hear that our Dual Fan Lap Chill Mat Cooling System did not meet your expectations. We would be happy to suggest a different product that will better meet your needs. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support Targus

  • Rated 2 out of 5 stars

    Junk

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one of these in June 2021. In August 2021 the fans stopped working and now one fan only runs partially and makes a crunching sound. After more research there are much cheaper cooling pads which are quieter, switchable, tiltable and have more fans for less $. Learn from my mistake, do your research before buying this. Not returnable to Best Buy even after failing in less than two months.

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      I am sorry to hear that our Dual Fan Lap Chill Mat Cooling System did not work for you. We would be happy to look further into this for you. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support Targus

  • Rated 3 out of 5 stars

    Works but could be better

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but could be better for the price i paid for it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality and quiet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my laptop nice and cool and doesn’t make much noise

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not too bad

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt love this as much. Does the job; but ive had better

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    need for laptops so they don't heat up so fast.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for laptops as they heat up very fast. It's good to know things won't melt inside as easily.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 1 out of 5 stars

    Did not cool laptop at all!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is just not robust enough to cool a high-performance laptop. I packaged up the device and it’s ready for return once the stay in place orders are lifted and we can go back into the stores. Ending up buying from Best Buy the laptop cooling stand from Enhance, which works great!

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support Targus

  • Rated 5 out of 5 stars

    Great cool mat for 17" laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this cool mat because the vents are on the side so you can use it on your lap without it blowing hot air on your legs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fans aren't that powerful, then again: how much can you expect from a USB powered colling mat. Some airflow is better than none at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality, lasts a long time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great and last a long time. We have a few, some we have had for several years.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Another Lousy Cooling Mat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that cooling mats are known to be cheaply made. I also know that Targus is known as the best brand for a cooling mat. In my case, I could see both sides of this. It IS nice looking and comfortable, although not soft. However, the fans are trash. When I first turned mine on, one of the fans was already broken. I also felt that the design works better w/larger laptops. It's a 17" mat and I have a 13.3" laptop. It was just too bulky and didn't seem to fit correctly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Small

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item because it was uncomfortable on my lap

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 2 out of 5 stars

    Helped a little

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fans after just four months are making lots of noise. Although it did help cool the laptop a little, laptop was still too hot.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good mat but doesn't seem to cool greatly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still use this mat to put my laptop on, but I no longer have it plugged in as the cooling is only slight--not enough to justify having it plugged in.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just an average cooling mat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It advertises better cooling on soft surfaces but in reality, it cools about the same as any other chill mat. For the price, I think it should have much better cooling capabilities than it does.

    No, I would not recommend this to a friend