Customer Ratings & Reviews
- Model:
- AWE83US
- SKU:
- 8848387
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the Dual Fan Lap Chill Mat Cooling System for its cooling capabilities, quiet operation, and comfortable design. Many appreciate its suitable size and lightweight build, finding it useful for overall performance. However, some customers have expressed concerns regarding the fan strength.
This summary was generated by AI based on customer reviews.
Prolongs laptop use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item has been a lifesaver and a protective tool for someone who uses their laptop excessively for work and school.
I would recommend this to a friendBuy the more expensive version
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing does its job mediocre at best. The cord layout is dumb, its chincy. Buy the metal ones from targus or go online and buy the gaming ones if you need a high power cooling mat
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that this chill mat did not work out for your needs. Our customer support team would be happy to help you find one of our models that may work for you better. They can be reached at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
Noisy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does it’s job but the noise it makes annoys me.
I would recommend this to a friendNot worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok...It works when it wants too. I would not recommend to buy to my friends or family
No, I would not recommend this to a friendportible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the best thing about this pad ... Its very easy to carry ... Fits in my backpack ... Suitcase ... Carry-on luggage ... Can't beat that
I would recommend this to a friend- Pros mentioned:Size
Don’t bother...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 15” MacBook Pro tends to get super hot, I did some research on laptop cooling fans and this popped up. The size was perfect, loved that there was a storage built in for the wire, however after using the product for a few days it really does not do anything. My laptop is still overheating. I will be returning this and finding a different product.
No, I would not recommend this to a friend Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the cord keeper in the back to keep the USB cord. Also, the bottoms is slightly cushioned for when I have the computer on my lap
I would recommend this to a friendLaptop fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine. It is a little loud but not horrible.
I would recommend this to a friendChoose Another Cooling Pad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this cooling pad when my other one stopped working. It was only 1 of 2 available at my local store. This cooling pad is a simple plug-in with no speed settings, so it's speed is set on what I consider to be "barely working." It didn't do a good job of cooling my laptop, particularly when I was going through media. I ended up purchasing another to replace it, one with adjustable speeds and paying less than the cost of this product.
No, I would not recommend this to a friendWeak, doesn’t do much
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried using this on an Omen gaming laptop that was getting extremely hot and it didn’t do much for the problem at all. The fans seem to barely push out any extra air. This might help a bit for a normal laptop, but for a powerful gaming one look for one that has more powerful fans.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Steve, we are sorry to hear that the Dual Fan Lap Chill Mat Cooling System did not meet your expectations when used with your Omen. Our customer support team would be happy to help you look for one that would work. They can be reached at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
Didn’t work. Best Buy wouldn’t accept return.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it from the store got home and it didn’t work. Tried to return it not even a month later when I stopped by and was told they wouldn’t take it back and to contact the manufacturer. 0 stars.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We’re sorry to hear the Chill Mat didn’t work and that you had trouble with the return — that’s definitely a frustrating experience. While Best Buy’s return window can vary, we’re happy to help directly.
Please reach out to Targus Customer Support at 877-482-7487, Monday–Friday, 10 AM to 7 PM EST. Be sure to have your receipt or proof of purchase handy, as it helps us process any warranty support or replacement quickly. We’d love the opportunity to make this right.
Nice simple design!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything I need. Nice simple design that fits in your lap!!!
I would recommend this to a friend- Cons mentioned:Fan strength
Really bad laptop cooler
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cooler is very lackluster. Low power, and the fans are really slow. This would be a good laptop cooler for a laptop that doesn’t need much cool air. Overall was useless with my gaming laptops
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that you are not happy with the performance when using with your gaming laptops. Our customer support team would be happy to help you look at our other chill mats and help select one that may work. Please reach out to them at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
- Cons mentioned:Fan strength
Meh.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, but only one fan level and that level is not very good.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support
Pc
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had any issues with this yet but I don’t use it often to tell
I would recommend this to a friendLove my new IPad Air
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new Ipad Air. It's sleek and fast. The rep in the store was very helpful in picking out the right one for me!
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have an older laptop that tends to overheat, but after purchasing this and using it, that isn't happening. Thank you!
I would recommend this to a friendWorks fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never used a cooling mat before, but with an old computer, it became necessary. It seems to work fine, altho' I thought is was pricey.
No, I would not recommend this to a friendComputer Fan Cooling System
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs Better Cooling but those the job I needed it to do
No, I would not recommend this to a friendGreat Chilling mat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves this ! nice and compact and quiet .she puts her laptop on her lap alot in the living room
I would recommend this to a friend