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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2069 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers enjoy the Dual Fan Lap Chill Mat Cooling System for its cooling capabilities, quiet operation, and comfortable design. Many appreciate its suitable size and lightweight build, finding it useful for overall performance. However, some customers have expressed concerns regarding the fan strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,069 reviews
  • Rated 2 out of 5 stars

    Not much power

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blows VERY slight. Would not buy again. .. save your $$.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Support....yes.....cooling....not so much....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device supports my laptop fine but the cooling function is not too strong.....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Makes laptop overheat FASTER!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product and here's why: It overheats the laptop faster than they would on their own. Doesn't have powerful fans at all. Makes typing harder because of the slant in the design. I'm returning for one that actually works ad is more ergodynamic in design.

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support Targus

  • Rated 2 out of 5 stars

    So noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was very noisy and I found very limited selection .. Would not recommend this one

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fan Cooling System - Not that great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cooling fan didn't do a great job. Wouldn't recommend it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    don't waste your money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When unit operating, after placing a opened tissue on top of the fan, the tissue didn't move. How can it cool a laptop is it doesn't move enough air to flutter a tissue. I sent the first one back - the second one didn't work any better. It's going back too.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the second time i've purchased this exact model cooling pad.the first one was about 2 or 3 years ago. that one lasted longer that this most recent one , which worked well for about a month. it doesn't cool all that well and it is so noisy. i am not buying this one again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not what i think is was

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    use it like two time do not like it. to big for what i what for

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn't buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item, it was way too flimsy to cool a 17.3 in Alienware laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not cool computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this. The fans weren’t powerful enough to do much good and due to the design, my computer’s vents didn’t line up with them anyway. I ended up buying a different cooling mat (for $60) that actually works.

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      I am sorry to hear that our Dual Fan Lap Chill Mat Cooling System did not meet your expectations. We would be happy to suggest a different product that will better meet your needs. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support Targus

  • Rated 1 out of 5 stars

    Not what I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got this cooling pad, I thought it was great! But as a few days pasted...I noticed it wasn't cooling properly, then I saw that the wires from the USB plug had snapped off right at the back of the plug! So no need to say, it's going back to Best Buy tomorrow!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was recommended to me by the Best Buy sells person. So I bought it and what a joke that was. It worked for a total of about 25 days, then started making a horrible noise as the fans whirred, then abruptly last night it stopped working completely. It's now broken. Do not buy this product!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does it's job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Loud. Don't think it will last long. Not for long time use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Weak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing was week and not the sturdiest thing. Took it back immediately.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cooling mat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mat is severely underpowered. I was not impressed at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's okay. It gets loud; unplug for 20 mins.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It does nothing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can barely even tell it’s on when you plug it in. There’s hardly any air coming off of it. The description says it has 2 USB ports. It doesn’t. It has none. It has two fans that barely do anything. It’s a giant waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed completely, fan made noise then died.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fan started making noise after 2 months. It barely cooled and it eventually failed. I do NOT recommend this for anyone. Give it time and mine failed completely. Cannot return to the store.

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      I am sorry to hear that our Dual Fan Lap Chill Mat Cooling System did not meet your expectations. We would be happy to suggest a different product that will better meet your needs. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support Targus

  • Rated 2 out of 5 stars

    Not so cool laptop cooler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't disperse the heat away from the laptop well

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    targus dual fan cooling system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sorry to say this item is so weak and was not as expected after a month of use, noisy and not effective. bought it for my son gaming laptop.

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      I am sorry to hear that you are having difficulties with our Dual Fan Lap Chill Mat Cooling System. We would be happy to look further into this for you. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support Targus