Customer Ratings & Reviews
- Model:
- AWE83US
- SKU:
- 8848387
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the Dual Fan Lap Chill Mat Cooling System for its cooling capabilities, quiet operation, and comfortable design. Many appreciate its suitable size and lightweight build, finding it useful for overall performance. However, some customers have expressed concerns regarding the fan strength.
This summary was generated by AI based on customer reviews.
Hardly pushes air
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unless there some science going on that I cannot comprehend this cooling pad is terrible. Hardly pushes air enough to even feel it..how this is a product sold on shelves just baffles me. Highly do not recommend.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support
Did not cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed that this did not cool as advertised
No, I would not recommend this to a friendTerrible product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work from day one! It is a simple set up but the fans did not turn on at all, what a waste of money!!
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Hello, sorry to hear that the fans did not work. Our chill mats do have a limited 1 year warranty. You can contact our customer support line and they will be happy to help with the claim. They can be reached at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
Overpriced laptop lap separator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Little or no change at all to cooling the PC. Hell, i think it even made the PC heat up more since I used it. All it's good for is to help separate the laptop for your lap. Thats it.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .I am sorry to hear that our chill mat did not keep your computer cool. We would be happy to suggest a different product that will better meet your needs. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support
Not worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t do it. It’s already dead. I’m looking on Amazon for a better one as I write this.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .I am sorry to hear that you are having difficulties with our Dual Fan Lap Chill Mat Cooling System. We would be happy to look further into this for you. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support
Weak
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price i paid for this, not worth it. Fan blow out is very weak does nothing to cool my laptop
No, I would not recommend this to a friendBrand response from Targus Team
Posted .I am sorry to hear the the Dual Fan Chill Mat is not living up to your expectations. You can reach out to our customer support team at 877-487-7487 Monday thru Friday 10 AM to 7 PM EST and they will be happy to assist you.
stopped working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 star - fans apparently only last a couple of weeks
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that the fans appear to have stopped working for you. Our chill mats have a limited 1 year warranty, please contact our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST and they will be happy to assist you.
Targus - Dual Fan Lap Chill Mat Cooling System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The USB cord connecting laptop to chill mat is so short that it barely accommodates 11 1/2 inch tablet. Very little air generated by two fans. A disappointing performance from this cooling mat.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. If you have any questions about your purchase feel free to reach out to us. We will be happy to assist you. ~Targus Customer Support
Not so great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this product to help cool my laptop. It didn't seem to work well. If you hold your hand over the fan you barely feel any air from it. The connection plug cord is very short and barely reached the USB outlet on the front of my computer.
No, I would not recommend this to a friendToo small
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This will not fit properly beneath a 15.6" laptop.
No, I would not recommend this to a friendTerrible value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fan barely runs and did nothing for my cooling needs. I returned it and got one that cost a mere $10 more (not at a best buy) and its leaps and bounds better, both with cooling and bonus features. Do not buy this!!
No, I would not recommend this to a friendCould be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fans weren’t placed in a good place for my laptop and the air wasn’t sufficient enough.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that the fan placement was not suitable for your model or laptop and that you felt the air circulation was not sufficient. Our customer support team would be happy to help you find a model better suited to your specifications. They can be reached at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
Didn’t give enough air flow
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this as my computer gets hot when playing games. This cooling pad did about exactly nothing. My computer still got way to hot. It makes a decent TV tray if you put a towel on it.
No, I would not recommend this to a friendToo loud for the minimal job.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fans on this cooling system is way too loud. I don't understand with how cheap parts are nowadays, why they couldn't install better fans.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .I am sorry to hear that our Dual Fan Lap Chill Mat Cooling System did not meet your expectations. We would be happy to suggest a different product that will better meet your needs. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support
Not worth the money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very happy with the cooling mat. Very thin plastic and I’m having trouble keeping laptop evenly on it. For the money I expected a lot better product.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .I am sorry to hear that our Dual Fan Chill Mat did not meet your expectations. We would be happy to suggest a different product that will meet your needs better. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support
To loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first the noise was a tiny bit but now it's just crazy loud and does not cool as much when i first got it witch was not a lot then. Don't waste your money like i did.
No, I would not recommend this to a friendFan too loud
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fan is louder than my Laptop fan. Wish I could turn off the fan without unplugging it from the usb. It needs an on/off switch for the fan.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .I am sorry to hear that our Dual Fan Lap Chill Mat Cooling System did not meet your expectations. Sadly, we do not have a chill mat with an on/off switch for the fan. If you have any questions about your product, please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support
Didn't work at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried this item overnight. It did NOT work as intended. The fans are not placed properly (at least for my laptop) to provide more air flow to the laptop, and the fans are fairly weak and didn't push much air at all.
No, I would not recommend this to a friendDon't Waste Your Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This chill pad barely moves any air at all. If you put your hands a half inch over the ports, you MIGHT be able to feel some air moving. I was so bad I had to go buy another one.
No, I would not recommend this to a friendGo buy a palm frond, it'll work better.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty much worthless. Even without the laptop on it, it moves very little air. Wouldn't buy again, made no difference in the cooling of my laptop.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .I am sorry to hear that our Dual Fan Chill Mat did not meet your expectations. We would be happy to look further into this for you. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support