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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2069 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers enjoy the Dual Fan Lap Chill Mat Cooling System for its cooling capabilities, quiet operation, and comfortable design. Many appreciate its suitable size and lightweight build, finding it useful for overall performance. However, some customers have expressed concerns regarding the fan strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,069 reviews
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely not worth the cost. There are far superior products that cost less. Do not waste your money here.

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support Targus

  • Rated 1 out of 5 stars

    Vere bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very small useless and never cools don't buy it really bad cable short and very useless

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      I am sorry to hear that our Dual Fan Lap Chill Mat Cooling System did not meet your expectations. We would be happy to suggest a different product that will better meet your needs. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support Targus

  • Rated 3 out of 5 stars

    Cool item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this system for my son to use in college while using his laptop in his lap or in bed. He seems to find it very useful.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nope. Dont recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad. Zero star. Not worth it. Want my opinion? Yeah it is really bad. Not worth your money

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      I am sorry to hear that our Dual Fan Lap Chill Mat Cooling System did not work for you. We would be happy to suggest a different product that will better meet your needs. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support Targus

  • Rated 1 out of 5 stars

    Broke after 2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not pleased. Started making horrible noises after only 2 weeks of use, then just stopped spinning entirely. Threw it away, waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Your app doesn’t work most of the time

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Systems doesn’t work app & it doesn’t make it easier to log in

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      I am sorry to hear that the Best Buy app is not working properly for you. Please reach out directly to their support team and I am sure they will be happy to help you. Targus

  • Rated 1 out of 5 stars

    Not useful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noisy fan, does very little to cool down laptop. The usb cord to attatch is very short and therefore laptop does not sit correctly on top of it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DONT WASTE YOUR MONEY

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for first six months after that DEAD. Do not waste your money look else where for something better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fans are not have any type of air flow...Even though you get two fans. I am not sure why... Don't waste your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worth the $?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion, no. It worked for awhile then quit. The store replaced it but the second one didn't work long either.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate but noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does something but it’s loud and it takes up a USB port which if you’re short ports is worth considering.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tartus has gone downhill in quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money. After 2 weeks it starts making funny noises. You get what you pay for.

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support Targus

  • Rated 1 out of 5 stars

    This is a fan?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this zero stars if possible. Terrible product. Can hardly feel the fan blowing - did not keep my laptop cool in any way.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Targus

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very weak does not cool the laptop enough to be effective

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      I am sorry to hear that our Dual Fan Lap Chill Mat Cooling System did not meet your expectations. We would be happy to suggest a different product that will better meet your needs. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support Targus

  • Rated 1 out of 5 stars

    Please don’t buy this item!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke down after 1 week of normal use. It did not cool my computer down at all.

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support Targus

  • Rated 1 out of 5 stars

    Stopped working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was perfect for about a week and then it just quit working. Waste of money.

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support Targus

  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop overheated just as fast without the pad. useless. returned it.

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support Targus

  • Rated 1 out of 5 stars

    Yeah. Don't think so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, my sneezes have more power coming out of my nose, than this fan does. That's an honest review. Take it or leave.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was not a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not a fan of this cooking mat. Even on a flat surface the pull was not strong enough to cool my laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    buy something else

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does the fans work yes. does it cool my laptop not really

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      I am sorry to hear that our Dual Fan Lap Chill Mat Cooling System did not keep your laptop cool. We would be happy to suggest a different product that will better meet your needs. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support Targus