Customer Ratings & Reviews
- Model:
- TBB653GL
- SKU:
- 6579848
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the Octave III Backpack's quality, capacity, and size, with many appreciating its comfortable straps and well-designed compartments. The backpack is also praised for its lightweight feel and attractive color options. However, some customers feel that the padding and laptop protection could be improved.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Padding
Very cheap quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has like no padding. I'm not surprised it's constantly on sale for $10
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for sharing your feedback. We’re sorry to hear that the Octave III Backpack did not meet your expectations in terms of quality. That’s certainly not the experience we want customers to have. If the backpack is showing quality or material issues, it may be eligible for review under our warranty, depending on the details and proof of purchase. We’d be happy to look into this further for you. Targus Support 877-482-7487 If the item is still within the return period of your place of purchase, you may also want to consider returning or exchanging it directly through the retailer.
Disappointing quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is very disappointing for the price. One would expect a far superior product for $50. I've come across similar backpacks at Five Below.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We’re sorry to hear the backpack didn’t meet your expectations. The Octave III line is designed as an everyday, lightweight option, so it may not have the same premium materials as some of our higher-end models. That said, it should hold up well for regular use—if you notice any issues with stitching or materials, it may be covered under our limited lifetime warranty. Please contact us at 1-877-482-7487 (Mon–Fri, 7 am–4 pm PST), and we’d be happy to review it with you.
- Pros mentioned:Build quality
Too small
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is ok but the backpack itself is too small.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for sharing your feedback. We’re glad to hear the quality met your expectations, though we’re sorry the size of the backpack didn’t work for your needs. Fit and capacity can vary depending on how items are packed, so we always recommend reviewing the listed dimensions and capacity details before purchasing.
If you need help confirming sizing or would like assistance with a return or alternative option, please contact our support team at 1-877-482-7487. We’re happy to help.
Product is not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product quality is not up to mark. Its already tearing off in one month.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are so sorry to hear that it is tearing. Our backpacks do carry a limited lifetime warranty. To find out more and if this bag qualifies reach out to our support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
Backpacks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too small very small. Only a laptop and pens can fit.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .This backpack is on the smaller size being designed for 15.6 inch laptops and general use. We are sorry it does not fit your needs. We would be happy to recommend a backpack that is better sized for you and your needs. Please reach out to our support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
Backpack
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good little backpack if your items arent too heavy! Nice pocket space for pens and such in the front
I would recommend this to a friendTargets backpack review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good backpack for the price but low quality, pockets are thin
I would recommend this to a friendBrand response from Targus Team
Posted .Thank you for sharing your feedback. We’re sorry to hear that the quality did not meet your expectations. If the backpack is showing issues with materials or construction, our support team would be happy to review this further. Please contact Targus Customer Support at 1-877-482-7487 or email us.support@targus.com
with your proof of purchase so we can determine what options may be available.
LaptopBag
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bag looks good and simple for travel and office use
I would recommend this to a friendBrand response from Targus Team
Posted .Thank you for sharing your feedback on the Targus Octave III Backpack for 15.6” Laptops. We’re glad to hear you like the clean look and find it suitable for both travel and office use. Its simple design and lightweight build are intended to make everyday commuting easier, so it’s great to know it’s meeting that need for you.
Worst customers service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst customers service and terrible experience with sales representatives online and at the store. I will never never recommend best buy to anyone i know. My otem was canceled with out any reasonable explanation and no refund.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for taking the time to share your experience. We’re sorry to hear about the frustration you encountered with your order and the lack of clear communication around the cancellation and refund. For resolution on the canceled order or refund status, we recommend following up directly with Best Buy customer service, as they would be the only party able to access and correct that order.
It is good for $12
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an average backpak,,,,,,,,,,,,,,,,, and it is good for $12
I would recommend this to a friendFair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fair enough to this price. Not bad at all............
I would recommend this to a friendThin and useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super thin, barely enough room for laptop+accessories. 0 padding or protection for your laptop. Im pretty sure my laptop got some screen damage from something pressing into it from the outside of the bag, but im not 100% sure.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for sharing your feedback. We’re sorry to hear that the Octave III Backpack did not meet your expectations in terms of quality. That’s certainly not the experience we want customers to have. If the backpack is showing quality or material issues, it may be eligible for review under our warranty, depending on the details and proof of purchase. We’d be happy to look into this further for you. Targus Support 877-482-7487 If the item is still within the return period of your place of purchase, you may also want to consider returning or exchanging it directly through the retailer.
Too small for laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a Great price but it was too small for my laptop.
I would recommend this to a friendThey simply thru in box and said fuke you customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst i recieved dirty not in a plastic protective bag it looked like they thru it inside a oversized box, with no care the othere 2 where in great condition i baught 3 bags one i picked and othere 2 where both shipped in two huge boxes and best buy let me down
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We’re sorry to hear about your experience. Packaging and shipping for Best Buy orders are handled by the retailer, but we understand how disappointing this can be. We recommend contacting Best Buy directly so they can assist with a replacement or return. If you have questions or concerns about the product itself please feel free to reach us at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
Meh...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was an ok product. Just not as big as pictured and not what I was looking for.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thanks for sharing your feedback. We’re sorry to hear the Octave III Backpack wasn’t quite what you expected in size. We’ll share your comments with our team, and if you’d like help finding a roomier option, our support team would be happy to recommend one. Please reach out to us at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
system analyst
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very thin and not big enough. if it cost $40.00 I will never buy it.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for sharing your feedback. We’re sorry the backpack didn’t meet your size expectations. If you’d like assistance in finding a Targus product that better suits your needs, our Customer Support team is happy to help. They can be reached at 877-482-7487, Monday through Friday, 10 AM to 7 PM EST.
not good quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.poorly material used to make this...its not good for your daily use
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We’re sorry to hear that the Octave III Backpack did not meet your expectations. This model is designed as a lightweight everyday option, and the material should hold up with normal daily use. If you feel the material itself is wearing down too quickly, it may not fall under warranty coverage, but we’d be glad to review the situation. If you are still within Best Buy’s return period, we recommend processing a return directly. Otherwise, you can reach us at 1-877-482-7487
- Pros mentioned:Portability
Very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for laptop n collage stuff. Easy to carry.
I would recommend this to a friendBrand response from Targus Team
Posted .Hi! Thank you for sharing your feedback. We’re glad to hear that you find the Octave III Backpack easy to carry and good for your laptop and college stuff. However, we noticed the 1-star rating and want to understand if there’s anything we can improve or help with. Please feel free to reach out so we can make your experience better! You can reach out at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
Material ia not as expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture of the item looks different as describe and how Taurus has build his reputation in this kind of products, definitely do not purchased again.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that the material and photos are not meeting your expectations. Our customer support team would be happy to find you a model that more closely meets them. They can be reached at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
Not what I expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This backpack material is very thin. The laptop cushion is thin also. I am returning this backpack. Feels cheaply made wouldn't last a year
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that this backpack does not meet your expectations. Our customer support team would be happy to help you locate one that would better meet them. They can be reached at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.