Customer Ratings & Reviews
- Model:
- TBB653GL
- SKU:
- 6579848
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the Octave III Backpack's quality, capacity, and size, with many appreciating its comfortable straps and well-designed compartments. The backpack is also praised for its lightweight feel and attractive color options. However, some customers feel that the padding and laptop protection could be improved.
This summary was generated by AI based on customer reviews.
Material ia not as expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture of the item looks different as describe and how Taurus has build his reputation in this kind of products, definitely do not purchased again.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that the material and photos are not meeting your expectations. Our customer support team would be happy to find you a model that more closely meets them. They can be reached at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
Not what I expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This backpack material is very thin. The laptop cushion is thin also. I am returning this backpack. Feels cheaply made wouldn't last a year
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that this backpack does not meet your expectations. Our customer support team would be happy to help you locate one that would better meet them. They can be reached at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
Too small
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too small felt like for a child… not a good backpack for an adult
No, I would not recommend this to a friendBrand response from Targus Team
Posted .This backpack is on the smaller size being designed for 15.6 inch laptops and general use. We are sorry it does not fit your needs. We would be happy to recommend a backpack that is better sized for you and your needs. Please reach out to our support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
Flimsy zipper and thin material
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap quality…not like previous Targus products. The zipper couldn’t handle the weight and tore.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear about this. Our backpacks like the Octave II have a limited lifetime warranty. Please call our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. They would be happy to go over possible warranty solutions.
Not doing delivery again just saying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good experience ever im j9t doing again why would they treat one shippiment from another
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We’re sorry to hear about your delivery experience and understand your frustration. Shipping and fulfillment for Best Buy orders are handled by the retailer, and we recommend reaching out to Best Buy directly so they can address the inconsistency you experienced.
Bad quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good product bad quality ,....................
I would recommend this to a friendBrand response from Targus Team
Posted .Thank you for sharing your feedback. We’re sorry to hear that the Octave III Backpack did not meet your expectations in terms of quality. That’s certainly not the experience we want customers to have.
If the backpack is showing quality or material issues, it may be eligible for review under our warranty, depending on the details and proof of purchase. We’d be happy to look into this further for you.
Targus Support 877-482-7487
If the item is still within the return period of your place of purchase, you may also want to consider returning or exchanging it directly through the retailer.
Back pack
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it. It was not the right size for what I needed it for.
I would recommend this to a friendBrand response from Targus Team
Posted .Thank you for your feedback. We’re sorry the Octave III Backpack wasn’t the right fit for your needs. We appreciate you giving it a try and hope you find a solution that works perfectly for you.
laptopbag
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ok good but not strong enough with a good quality straps
I would recommend this to a friendBrand response from Targus Team
Posted .Thank you for your feedback. We’re glad to hear the bag is working for you overall, but we’re sorry the strap quality didn’t meet your expectations. We appreciate you calling this out — it helps us identify where improvements may be needed in future designs.
Please feel free to reach out to our support team at 1-877-482-7487. We’re happy to help.
Quality not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality degradation compared to earlier purchases of same
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your feedback on the Targus Octave III Backpack. We’re sorry to hear that the quality didn’t meet the expectations set by your previous purchases of the same model. That definitely isn’t the experience we want for our customers.
We truly appreciate you taking the time to call this out — input like yours helps us review consistency and make improvements where needed. If you’d like assistance with an exchange, warranty claim, or finding an alternative that better matches what you’re looking for, we’re happy to help. We can be reached at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
Poor quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In fact it statred to tear apart already, not worth the money & the wait time.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We’re very sorry to hear that your Octave III Backpack started to tear so quickly. That’s definitely not the experience we want for our customers. Please reach out to our support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. so we can review your warranty options and work toward a solution. If you are still within the return period from Best Buy, we also suggest returning or exchanging through them for the fastest resolution.
Not good for daily usage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality of the bag is poor and not a good one for daily usage.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for sharing your feedback. We’re sorry to hear that the Octave III Backpack did not meet your expectations for daily use. The bag is designed for everyday carrying, so your experience is important to us. If you are still within Best Buy’s return period, we recommend returning or exchanging the backpack.
If you’d like, our team can also help recommend an alternative model that may better suit your needs. Please feel free to reach out to us at 1-877-482-7487, Monday thru Friday 10 AM to 7 PM EST
Not comfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not comfortable with this bag n not convenient for this
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that you found the backpack uncomfortable and inconvenient due to that. Our customer support team would be happy to help you find a bag that would work better for you. Please reach out to them at 87-482-7487 Monday thru Friday 10 AM to 7 PM EST.
Well-made and holds up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This backpack is great and seems to be very well-made! Ours is being used by a 6th grader for a Chromebook as well as actual books and has held up surprisingly well (considering past experiences with backpacks). I would definitely recommend this backpack and would purchase it again!
I would recommend this to a friend- Cons mentioned:Padding
Don't pay full price for it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to snatch this backpack for a discounted price of $11.99 before it went up again. Sweet! I will never pay full price for it. There are signs of cutting corners: the fabric is thin (although still acceptable), paddings (2 straps, back, computer cushion) are also thin, and close to zero padding on the top handle. The main compartment is somewhat small. Time will tell how durable it will be. The blue color is more of a dull sky blue. Quite a neutral color for most people. That makes it stand out in a sea of black backpacks too!
I would recommend this to a friend Book bag review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This book bag is great for my computer, my notebooks and schedules for work! Along with my personal items.
I would recommend this to a friendBackpack in Testing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a few weeks, so far so good. More to come ...Ba
I would recommend this to a friendI got a great place back back
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The backpack was pretty much what described description of Product. It seemed to work for what I needed for fit very well.
I would recommend this to a friendReliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good material for this price. I recommend it for students
I would recommend this to a friendGreat Value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the $12 that I paid. Cushion for laptop and lots of storage.
I would recommend this to a friendGreat value laptop bag!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price making it a great value for your laptop bag needs!
I would recommend this to a friend