Customer Ratings & Reviews
- Model:
- TBB65313GL
- SKU:
- 6579850
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the Octave III Backpack's quality, spaciousness, and comfortable design. Many appreciate its ample storage, multiple pockets, and convenient size. While some mention the padding and laptop protection could be improved, the overall feedback highlights a well-designed and practical backpack. The attractive color options are also frequently praised.
This summary was generated by AI based on customer reviews.
Not doing delivery again just saying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good experience ever im j9t doing again why would they treat one shippiment from another
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We’re sorry to hear about your delivery experience and understand your frustration. Shipping and fulfillment for Best Buy orders are handled by the retailer, and we recommend reaching out to Best Buy directly so they can address the inconsistency you experienced.
Too small for laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a Great price but it was too small for my laptop.
I would recommend this to a friendToo small
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is ok but the backpack itself is too small.
No, I would not recommend this to a friendBack pack
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it. It was not the right size for what I needed it for.
I would recommend this to a friendBrand response from Targus Team
Posted .Thank you for your feedback. We’re sorry the Octave III Backpack wasn’t the right fit for your needs. We appreciate you giving it a try and hope you find a solution that works perfectly for you.
laptopbag
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ok good but not strong enough with a good quality straps
I would recommend this to a friendBrand response from Targus Team
Posted .Thank you for your feedback. We’re glad to hear the bag is working for you overall, but we’re sorry the strap quality didn’t meet your expectations. We appreciate you calling this out — it helps us identify where improvements may be needed in future designs.
Please feel free to reach out to our support team at 1-877-482-7487. We’re happy to help.
Quality not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality degradation compared to earlier purchases of same
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your feedback on the Targus Octave III Backpack. We’re sorry to hear that the quality didn’t meet the expectations set by your previous purchases of the same model. That definitely isn’t the experience we want for our customers.
We truly appreciate you taking the time to call this out — input like yours helps us review consistency and make improvements where needed. If you’d like assistance with an exchange, warranty claim, or finding an alternative that better matches what you’re looking for, we’re happy to help. We can be reached at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
Material ia not as expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture of the item looks different as describe and how Taurus has build his reputation in this kind of products, definitely do not purchased again.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that the material and photos are not meeting your expectations. Our customer support team would be happy to find you a model that more closely meets them. They can be reached at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
Not what I expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This backpack material is very thin. The laptop cushion is thin also. I am returning this backpack. Feels cheaply made wouldn't last a year
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that this backpack does not meet your expectations. Our customer support team would be happy to help you locate one that would better meet them. They can be reached at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
Flimsy zipper and thin material
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap quality…not like previous Targus products. The zipper couldn’t handle the weight and tore.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear about this. Our backpacks like the Octave II have a limited lifetime warranty. Please call our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. They would be happy to go over possible warranty solutions.
Poor quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In fact it statred to tear apart already, not worth the money & the wait time.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We’re very sorry to hear that your Octave III Backpack started to tear so quickly. That’s definitely not the experience we want for our customers. Please reach out to our support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. so we can review your warranty options and work toward a solution. If you are still within the return period from Best Buy, we also suggest returning or exchanging through them for the fastest resolution.
Not good for daily usage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality of the bag is poor and not a good one for daily usage.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for sharing your feedback. We’re sorry to hear that the Octave III Backpack did not meet your expectations for daily use. The bag is designed for everyday carrying, so your experience is important to us. If you are still within Best Buy’s return period, we recommend returning or exchanging the backpack.
If you’d like, our team can also help recommend an alternative model that may better suit your needs. Please feel free to reach out to us at 1-877-482-7487, Monday thru Friday 10 AM to 7 PM EST
Very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for laptop n collage stuff. Easy to carry.
I would recommend this to a friendBrand response from Targus Team
Posted .Hi! Thank you for sharing your feedback. We’re glad to hear that you find the Octave III Backpack easy to carry and good for your laptop and college stuff. However, we noticed the 1-star rating and want to understand if there’s anything we can improve or help with. Please feel free to reach out so we can make your experience better! You can reach out at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
Not comfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not comfortable with this bag n not convenient for this
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that you found the backpack uncomfortable and inconvenient due to that. Our customer support team would be happy to help you find a bag that would work better for you. Please reach out to them at 87-482-7487 Monday thru Friday 10 AM to 7 PM EST.
- Cons mentioned:Padding
Don't pay full price for it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to snatch this backpack for a discounted price of $11.99 before it went up again. Sweet! I will never pay full price for it. There are signs of cutting corners: the fabric is thin (although still acceptable), paddings (2 straps, back, computer cushion) are also thin, and close to zero padding on the top handle. The main compartment is somewhat small. Time will tell how durable it will be. The blue color is more of a dull sky blue. Quite a neutral color for most people. That makes it stand out in a sea of black backpacks too!
I would recommend this to a friend Great Value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the $12 that I paid. Cushion for laptop and lots of storage.
I would recommend this to a friendAttractive color
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very attractive color. Bought it for my son. I already own the Octave II.
I would recommend this to a friendVery good value for money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I already own the Octave II. I Love these bags. Bought extra.
I would recommend this to a friendVery practical and useful bag
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am already using Octave II. So I already love these bags.
I would recommend this to a friendPrefer to pick up over deliveries any day
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good experience ever im j9t doing again why would they treat one shippiment from another
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We’re sorry to hear about your delivery experience and understand your frustration. Shipping and fulfillment for Best Buy orders are handled by the retailer, and we recommend reaching out to Best Buy directly so they can address the inconsistency you experienced.
Unlike
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Miami Beach store manager and cashier very poor customer service. Everything was unacceptable. I called to the office to give my feedback no response given.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We’re very sorry to hear about the experience you had with the store. While we manufacture the Targus Octave III Backpack, we don’t oversee retail operations, including store-level service. We encourage you to reach out directly to Best Buy’s customer service team regarding the in-store experience.
If you have any questions about the backpack itself—its warranty, features, or usage—please don’t hesitate to contact Targus at 1-877-482-7487 or us.support@targus.com
. We’d be happy to help.