Customer Ratings & Reviews
- Model:
- H7P38W
- SKU:
- 12375301
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
to a friend
Best portable AC i’ve had
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it generates a refreshing effect and cools down my room temperature which is good.
I would recommend this to a friendAir conditioner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product,keeps room really cold,i woukd highly recommend
I would recommend this to a friendQuality and affordable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very affordable but quality performance. Quite while working
I would recommend this to a friendSuper
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent very very good I buy one more its exepcional
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi NelsyJacquelinecastro11, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support
Nice and easy to use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quick cool fast it perfect fot the bed rooms 10 out of 10
I would recommend this to a friendGreat A/C
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has worked great for a 3rd floor bedroom- drops temp quick!
I would recommend this to a friendTLC AC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! My daughter loves it. We are satisfy
I would recommend this to a friendAC portable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent unit and works great keeping things cool
I would recommend this to a friendTCL portable ac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy easy install room was nice and cold in a few minutes
I would recommend this to a friendBestbuy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like bestbuy but the is item i dont like it is not making cold enough thanks anyway
I would recommend this to a friendNo luck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit is well packaged and easy to set up. Sadly it doesn't really do much to cool the room. On a 90+ degree day, running full blast for 4 hours got the room down two degrees (to about 80), and as others have noted the temperature sensor is seriously incorrect. The unit thinks it's about 6 degrees cooler in the room than the correct temperature. Returned and exchanged for a GE in-window unit.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JamesJ,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible.
Thank you,
Sara
TCL Customer Support
Great for small rooms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good ac for the price. Works well in smaller rooms
I would recommend this to a friendNot truly portable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall purchase, the only pain is its not truly portable as the windows require to use the tape to secure the product. Overall the product is portable with wheels just the fit to the window doesnt allow you to move it around
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi WadeS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!
Thank you,
Sara
TCL Customer Support
Difficult to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cools the room great but trying to install was a pain needed extra tools and extra stuff to keep it steady and so windows could lock and close
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Yova,
Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
It is ok!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cools the room but I was wanting it to get colder
I would recommend this to a friendNice compact air conditioner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for one room. The dehumidifier part of the unit really pulls the moisture out of the room
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi EricS, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support
A Very Nice Portable AC
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned many portables, and this one has hit the spot for my needs. I have a mini-split AC / heating unit installed in my home, but sadly, the air doesn't quite make it to my bedroom at the back of the house because of the way the hallway is structured. I needed to get something ahead of time for my bedroom during the ever hotter summer months in California. The portable window unit I had prior was just a MONSTER of a thing! It rolled, but it was just really heavy and a total pain to hook up. This TCL unit is super sleek, and although it's substantial in weight, not so much so that I couldn't bring it into the house on my own or had any trouble unboxing and setting up in the window. I DO prefer a dual hose, but given this will only be used in my small bedroom, it's actually easier to set up and REALLY cools the room down fast. I love that I can turn it on from anywhere via the app, and in the short time that I've owned it, I've had no problems with connectivity. I've used the fan function the most right now, as it's not really hot yet, but I've tested turning it on and off before leaving work. It's not silent, no portable is, so manage expectations. The noise even on high isn't bad though. I like white noise while I'm resting so it doesn't bother me at all. I haven't owned anything from this brand, but it seems to be of a high quality standard, so we'll see how long she lasts, but I'm happy with it.
I would recommend this to a friend
It works
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] The nosie it makes is a little loud for my taste, but manageable.
I would recommend this to a friendAC Unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't strong enough for a small bedroom. Would probably work better for a small office with not a lot of stuff.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Maggie,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Solid A/C
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and easy to set up. Not fancy, but that's not always a bad thing.
I would recommend this to a friend