Customer Ratings & Reviews
- Model:
- 32S359
- |
- SKU:
- 6508875
Customer reviews
Rating 4.6 out of 5 stars with 632 reviews
(632 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the 32" Class 3-Series Full HD LED Smart Roku TV, particularly praising its picture quality, which they describe as excellent and high-quality. The TV's user-friendly interface and easy setup, including simple remote control and easy streaming, are also well-received. The price is considered fair and reasonable for the offered quality and features.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My tv went black. Having a hard time with the manufacturer to fix or replace it. They haven't got back to me. It's been a night mare. Will never buy that brand tv again.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Terri,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not ready for Prime Time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is buggy and not ready for customers as of Oct. 2022. Bought a unit, set it up according to instructions, after 30 minutes of running, it went bonkers: all the buttons froze up, indicator light started fluttering, etc. I called TCL customer support and a tech walked me through at least a dozen diagnostics and finally got it working. Then after another 30 minutes of running ok, it went bonkers again. I called TCL again and asked if I should just exchange my set, or if they had that problem with other sets. Thankfully the tech was truthful and said they had that problem on other sets. So I returned it and bought a Samsung instead.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. We take great measures to ensure that the TVs we send out are in great working condition. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
A waste
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guaranteed to return to home screen or shut off during viewing, every single time.
No, I would not recommend this to a friendRated 1 out of 5 stars
Mediocre
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow display speed, went cheap on a tv and regret not getting a more expensive one.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AugustH,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not worth buying
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend. It stop working after 2 months. It wont even turn on
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Slewis,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not strong screen.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had tv for a few days my toddler bumped into in and screen completely broke
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KatelynR,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you're having issues with your TV. Regrettably, physical damage would not be covered by the manufacturer's warranty. You can visit https://support.tcl.com/us/tclus-tv-warranty-information to find more information on our warranty requirements and limitations. With situations like this, we encourage you to check with the retailer you purchased from to see if they cover this type of issue with the TV. Additionally, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. Hope this helps!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Roku tv purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average product. Nothing special. Would not recommend
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Bull,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Price, RokuCons mentioned:Remote control
Rated 4 out of 5 stars
good size for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great tv, works perfectly in my small bedroom and fits nicely on top of my dresser! great bang for your buck. only issue was i received a remote without any batteries.
I would recommend this to a friend Rated 1 out of 5 stars
Died After 2 Weeks!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How does this have 5 stars? I purchased this as a gift for my mom and it worked great for 2 weeks and died. Spending almost an entire day on the phone with support, it turned on but still had no picture. I'm returning this garbage and would give zero stars if I could!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KathyB,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Missing some important features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works okay, but there is no Power button or AV input.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. This TV features a physical power button located at the middle bottom of the TV, under the Standby LED. Additionally, the composite connection for this TCL TV is a single input located on the back of the TV near the other inputs. You would need to use an adapter to connect the traditional red/white/yellow cables you are used to seeing. The adapter would need to be purchased separately. Hope this helps!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
No Ethernet port as listed in specs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ad says it has an Ethernet port but it does not. Tired of best buy these days. Returning the tv
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. This TV has the ability to connect to the Internet via WiFi. We are currently in the process of reviewing and updating our product pages. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
RUN!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awful! broke down in 3 months! TCL will not reimburse me the cost of the mounting
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Amy,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Nice 32 TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, easy set up, Roku ready. Good picture quality, nice sound. For a spare bedroom so 32 works. Best Buy supe for buy online and pick up at store.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Roku
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First Roku TV. I have to say , the setup was very easy, and the picture is good. I downloaded the Spectrum app on it so i don't have to pay for a cable box.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
TCL 32" smart tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent smart tv. The picture and sound are superb. Very easy to use and make adjustments to.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
I’ve Cut “The Cable”!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve cut “The Cable”! I’ve tried a number of streaming devices, but this is by far the one I like the best. Nvidia Shield, TIVO, and Amazon firestick were good, but the TCL smart Roku TV was by far the best for my purposes. It’s easy to operate, is very flexible and, for all practical purposes, expandable. I love it… So does my wife! This is… A Great Value for an Excellent Machine!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Functional with a great price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a 32" Insignia for my kids to use and the thing was too slow to open any apps. I bought this TV recently and it is worlds better. Nice and quick, decent picture, a truly decent TV with a tough price to beat.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very Satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This wasn't the first time I had purchased the TV, and honestly? It's probably the most purchased among my family. It's size is great for any small desk or dresser, and the quality is great regardless of the light level.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Raku TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent TV for the patio. Easy to program. No outside antenna needed watch all my shows I want excellent picture can’t ask for anything more. I love it.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Easy to use. A great addition to my craft room for Online instructions. Thanks for making it easy.
I would recommend this to a friend