Customer Ratings & Reviews
- Model:
- 32S359
- |
- SKU:
- 6508875
Customer reviews
Rating 4.6 out of 5 stars with 632 reviews
(632 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the 32" Class 3-Series Full HD LED Smart Roku TV, particularly praising its picture quality, which they describe as excellent and high-quality. The TV's user-friendly interface and easy setup, including simple remote control and easy streaming, are also well-received. The price is considered fair and reasonable for the offered quality and features.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
New TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is working perfectly!! Great suggestion. Thanks!
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
TCL TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman who took care of me was very informative and didn’t waste my time looking at all of three TVs I told him my budget price and what I wanted and he suggested the TV I purchased and I love it
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Extremely pleased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very good TV for the price. We bought a 40 inch for upstairs and this 32 inch for the basement as we quit cable and our now streaming.
I would recommend this to a friend Rated 4 out of 5 stars
GREAT TV, SHORT LIFE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv [TCL - 32" Class 3-Series Full HD LED Smart Roku TV] almost a year ago to use as a second monitor for my office. Has been a great monitor until recently. Screen now is intermittently strobing and color shifting on parts of the screen. Tested video card, cable, and ports no problem there. Sound is ok, don't really use it, audio is pumped through speakers. May buy again with a geek squad warranty (20-30 buck). Still not a bad deal to not stress my old eyes for the last year.
I would recommend this to a friendRated 3 out of 5 stars
Good features, but gets buggy over time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good features, but gets a bit buggy over time. I've owned this TV for about 2 1/2 years. After a couple of years, it started to not have sound only when using streaming services. I'd have to go through a reset each time I switched to a streaming service to get the sound working. Now the picture and the entire tv has started to shut off while I'm watching it. I went through all the troubleshooting steps I could find online - reset it, disconnected all the HDMI cables, checked that the sleep timer is turned off, checked the power cable, checked that the remote power button wasn't stuck down, etc. When I watch it, it just turns off, then turns on and off repeatedly, then plays tv for 10 minutes or 30 minutes or a day, then shuts down again. Very frustrating. I've really enjoyed it otherwise, and it does all the things I want from a smart tv, but I expected a few more trouble-free years from it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KimberlyR,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this definitely does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year parts and labor manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
RV TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for the RV. Super light TV for the mount. Working great.
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price. I can now watch several sows on it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound quality. Also great for gaming.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice clear picture and sound. Good price. Fast shipping.
I would recommend this to a friend Rated 5 out of 5 stars
Great TV and price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this TV right after this new version was released after our daughter had such a great experience with the prior model. Everything has been wonderful so far. If I was being nitpicky, my one suggestion to the manufacturer is a voice remote as it makes finding things much easier. Otherwise 5 out of 5 stars!
I would recommend this to a friendRated 1 out of 5 stars
Get the extended warranty.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screen started flickering at 13 months. Have to trash it. Get the extended warranty.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year parts and labor manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Terrible TV; worse OS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Constant lag and app crashing. Worst TV in our household.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KH0707,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support