Customer Ratings & Reviews
- Model:
- 32S327
- |
- SKU:
- 6280538
Customer reviews
Rating 4.6 out of 5 stars with 6436 reviews
(6,436 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the 32" Class 3-Series LED Full HD Smart Roku TV's picture quality, ease of setup, and affordability. Many customers appreciate the Roku platform's user-friendly interface and extensive features. However, some customers have concerns about the remote control's usability, occasional Wi-Fi connectivity issues, slow response in volume control, and limited viewing angles.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great TV for the $$
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this Television. A breeze to set up
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Just what we were looking fir
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for daughters dorm room! Easy to use and clear picture!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Set was easy and straight forward
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set was easy and straightforward and easy. Clear picture and great price
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all features and very easy to operate! Very happy with my TV!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, apps are great because they are preloaded
I would recommend this to a friend Rated 4 out of 5 stars
Perfect for small apartment or living room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was easy, picture is beautiful, store pick up was easy, well worth the price.
I would recommend this to a friend- Pros mentioned:Roku
Rated 5 out of 5 stars
Great smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A really nice smart tv for the money no complaints
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Nice picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for a bedroom. I'll be back for a family room tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great tv for our sons room it fits the room properly
I would recommend this to a friend - Cons mentioned:Remote control
Rated 1 out of 5 stars
Very Disappointed w/Performance - Died at 18 month
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Disappointed! We got this TV at the beginning of the pandemic to replace a Samsung that had stopped working. It seemed to work great at first, but within 5 months would glitch from time to time, didn't always respond to the remote, and would often require restarting whenever the pause button was pushed during viewing. This became a source of fighting among my kids - any time one of them wanted to pause the movie to use the bathroom or get something to eat, they would fight about it, knowing that the chances of the TV glitching and needing to be completely restarted were high. Well, a year and a half after buying it, it finally stopped responding to the remote entirely, which is a huge problem since the TV has no buttons and requires the use of the remote. Replaced the remote batteries, but still no luck. I went out and got a compatible replacement remote and that seemed to solve the problem . . . for 55 minutes, or half of the movie we tried to watch last night. The TV glitched halfway through the movie, froze on a scene and refused to play or turn off or on, and had to finally be unplugged when we gave up and decided to go to bed. We aren't a hug TV-wathcing house and only have the one small TV bought to fit in our older enclosed TV cabinet, so even thought $180 may not seem expensive to some, we expected this to perform better and last longer than a year and a half!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Alissa,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this definitely does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year parts and labor manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Great Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv for the price it allows my kids to use streaming accounts to watch content.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TV is perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is everything I needed fits perfectly in the space
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Very Good Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is very good. Sound is OK. Very Good for the value.
I would recommend this to a friend - Pros mentioned:Roku
Rated 5 out of 5 stars
Good small smart tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good small smart tv, especially for the price.
I would recommend this to a friend - Pros mentioned:Price
Rated 3 out of 5 stars
Good TV for price.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for price. Note that I did have issues with first tv after about a 30 days. Called company and scheduled service for tv, rep was very good however unable to fix tv. Company replaced with new one, shipped at no cost as was still under warranty. No issues with the replacement.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MyView,
Thank you for taking the time to provide your feedback. We're sorry to hear about your initial experience. However, it is good to see that we were able to get you back up and running. . If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great for bedrooms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These tv are of good quality and excellent for the bedrooms.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great for my sons games
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plays perfectly. The picture and gaming graphics are great.
I would recommend this to a friend Rated 5 out of 5 stars
Very impressed with the Quality, Cost and Features
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my father who is 87 years old and addicted to you tube and old movies. The quality of the tv was good enough for a monitor and easy on his eyes for TV viewing. He also liked the Roku features, easy for streaming. All in all....happy with this purchase. We also have two OLED TV's, separate Roku's, Fire TV to compare.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for people not technology smart, easy to setup and easy to use
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very clear picture
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy w this tv. 1080 pixcels so very good picture.
I would recommend this to a friend