Customer Ratings & Reviews
- Model:
- 32S327
- |
- SKU:
- 6280538
Customer reviews
Rating 4.6 out of 5 stars with 6436 reviews
(6,436 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the 32" Class 3-Series LED Full HD Smart Roku TV's picture quality, ease of setup, and affordability. Many customers appreciate the Roku platform's user-friendly interface and extensive features. However, some customers have concerns about the remote control's usability, occasional Wi-Fi connectivity issues, slow response in volume control, and limited viewing angles.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
TCL 32” 1080 tv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’re pleased with this purchase. We started with 720p model but 1080 went on sale so we exchanged the unopened 720p.
I would recommend this to a friend- Cons mentioned:Remote control
Rated 2 out of 5 stars
Volume control issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want to love this TV BUT of course right after the return window closes there are issues with volume. The remote control works intermittently but when it stops the only way to fix it is to manually unplug the entire TV. Already checked batteries, etc. Satellite remote volume also will not work. Wish I would have went another direction.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello Kadler,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Joseph
TCL Customer Support
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product except of the set up, that was a pain for me, but maybe not for everyone.
I would recommend this to a friendRated 5 out of 5 stars
Apps included
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the variety of apps already on the tv. Nice you don’t have to search and download.
I would recommend this to a friendRated 5 out of 5 stars
Great Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV for my boy Room and He is excited for the fast response and good quality screen. Besides that, the Roku TV experience is really good.
I would recommend this to a friendRated 5 out of 5 stars
Easy to use!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to work with my laptop while i'm working from home and will repurpose as a tv when I go back into the office. Great product.
I would recommend this to a friendRated 5 out of 5 stars
The Price Was Right
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't find a monitor anywhere under $500 late March 2020. After searching the web this brand was the top recommendation.
I would recommend this to a friendRated 5 out of 5 stars
Dorm Room Find
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a nice size TV with great resolution for wathcing TV and streaming movies, and gaming as well.
I would recommend this to a friendRated 5 out of 5 stars
TLC TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TLC TV: second one purchased in 8 weeks. One for kitchen and the other for den. Service fast. Thanks guys!
I would recommend this to a friendRated 4 out of 5 stars
Nice TV; Nice price; Full 1080p resolution
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV; good price; teenage granddaughter loves it; I returned another TV because this one had a larger screen and a higher resolution (Full 1080p resolution).
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
About 80% good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound - but it turns itself off on occasion
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AuroraSteve,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV randomly powering off. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Good purchase.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little TV. Haven't had any issues with it. If you've owned any Roku devices in the past, you'll know exactly what to expect.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Rated 3 out of 5 stars
Affordable TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems so far. Working well. The remote is poorly made. Volume button doesn't work well. I think the remote will go before TV.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your remote. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away. Furthermore, in addition to the remote that comes with the TV, you can download the free Roku mobile app on your Smartphone or tablet to use as a remote. Through the Roku mobile app, you gain access to power toggle, volume toggle, private listening, voice search, and more.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Mr
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV wonderful picture quality very good price would recommend to anyone who wants a good TV
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Fitzy,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Ok display, smart components barely work
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture and sound are both fine. But the "smart" components of this TV are really bad- it is very slow and laggy to operate, and often the whatever I'm watching will just crash and exit to the home screen. I just use a chromecast with it now, because the built-in roku functionality is so bad. This tv was not expensive, so I can only be but so disappointed, I guess.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi raleighguy,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Great TV With Simple Interface
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple interface for non-tech people and also many options for the technologically advanced. The feet offer a wide base for stabilization. I personally wish it had a center stand.
I would recommend this to a friendRated 5 out of 5 stars
Camera view
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So glad I bought this TV. I needed something to set up house cameras to and this definitely did the job.
I would recommend this to a friendRated 5 out of 5 stars
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was not expensive, has lots of different apps to download and a nice display
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Keeps rebooting itself
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Picture quality is better than any of the previous TVs we’ve had in this size, gets pretty bright, however, blacks are still grey and a bit crushed. If you are used to oled, plasma. or even led sets with local dimming, you will surely notice the downgrade. Cons: The reason I’m giving this 1-star is because it has been rebooting itself multiple times per day. At least one of those times, it will completely lose all settings and make you configure it like it just came out of the box. I have a case open with support and my review may adjust based on that experience.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Tvviewer,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this is not normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only complaint is that the stand is tiny and broke pretty fast. Other than that I’ve had no problems at all
I would recommend this to a friend