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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 6436 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the 32" Class 3-Series LED Full HD Smart Roku TV's picture quality, ease of setup, and affordability. Many customers appreciate the Roku platform's user-friendly interface and extensive features. However, some customers have concerns about the remote control's usability, occasional Wi-Fi connectivity issues, slow response in volume control, and limited viewing angles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 6,436 reviews
  • Rated 5 out of 5 stars

    Great budget TV!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a great deal on this TV, and so far it has worked great. We're really happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for a college kid

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my son's TV and he chose the same size and brand, just a Smart version. He loves this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Monitor for Computer/Roku Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using as monitor for computer and as a Roku Tv to check on scheduling and some previews

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found several great employees that helped me. However, Best Buy's association with CitiBank makes me apprehensive using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super little TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 1080 image is very nice. The TV is for my daughter. It only took her only about 10 minutes to figure out the remote.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I love the tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the most frustrating franchise I’ve ever dealt with. Geek squad did a great installation, tv hook-up & wall mount. I paid for Add on in wall power which the installer could not be done because of the configuration inside the wall. He told me he would credit my account but my account has not been credited. There’s no way to contact Best Buy; I’ve tried on-line & by phone. You’re on hold for hours, then cut off. No chat avail online

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Barb,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience with your retailer and installation service. Best Buy Customer Support would be the best equipped to help you in regards to what you have described here. If you need any assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great great great great great great tv for the money voice remote would be nice but it is a 2017 model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unknown yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still sitting in the box so not sure if it works or not but will update when I find out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the TCL TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my choice of the TV I purchased. I called the 800 support number and they walked me through setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV for bedroom easy setup but some difficulty understanding screen startup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product will purchase again if needed, already had a friend buy one for himself. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Roku

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku can be slow. Picture looks great and I like the extensive picture options you can choose from.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Sheamus,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good kids room tv works just fine, ok picture...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked for a tv for my kids room... Needed smart easy to use nothing to expensive and has worked out just fine...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with the sales person was really good time I had, friendly and fast with all my questions

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Roku TV Not For Me

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like this TV. For me, it was too difficult to operate.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TCL ROKU 32" Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with this ROKU TV. It picked up the wireless signal all the way across my home from my router.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surprise for mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and sturdy. Mom was very pleased with setup. Connecting universal remote was more difficult than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku TV review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My recent purchase of 32 inch full HD smart Roku TV has features I wanted. The delivery was free and prompt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this tv! I use it in my garage while I'm on the treadmill. I use the app YouTube as a personal trainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just right for a perfect fit in our new patio, wih all the apps we like

    I would recommend this to a friend