Customer Ratings & Reviews
- Model:
- 32S327
- |
- SKU:
- 6280538
Customer reviews
Rating 4.6 out of 5 stars with 6436 reviews
(6,436 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the 32" Class 3-Series LED Full HD Smart Roku TV's picture quality, ease of setup, and affordability. Many customers appreciate the Roku platform's user-friendly interface and extensive features. However, some customers have concerns about the remote control's usability, occasional Wi-Fi connectivity issues, slow response in volume control, and limited viewing angles.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Solved our TV problems, Geek Squad SUPER!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WONDERFUL EXPERIENCE, GEEK SQUAD SUPPPPPPERRRRRR!!
I would recommend this to a friendRated 4 out of 5 stars
Replacement TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our old tv was acting funny. Bought this tv, works perfectly.
I would recommend this to a friendRated 4 out of 5 stars
Great picture and sound for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this for anyone looking to stream their TV
I would recommend this to a friendRated 4 out of 5 stars
Great choice for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great just wish it was a little faster the loading can be a drag
I would recommend this to a friendRated 4 out of 5 stars
Good value for your money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of features and pretty darn good 1080p resolution.
I would recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shuts off by itself. My other tvs don’t. Volume sometimes works, sometimes doesn’t.
No, I would not recommend this to a friendRated 4 out of 5 stars
Extra TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Redoing basement this my review haven’t watch the item
I would recommend this to a friendRated 5 out of 5 stars
Its a christmas presten for my granddaughter but
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it it a present for my 9 yr old granddaughter
I would recommend this to a friendRated 4 out of 5 stars
Good product, great price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice addition to bathroom. Very inexpensive and easy to setup.
I would recommend this to a friendRated 4 out of 5 stars
Good for young children
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works well for young children rooms. It serves it purposes.
I would recommend this to a friendRated 3 out of 5 stars
Not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has a lot of decent features. However, it sometimes has issues maintaining proper connection to our internet resulting in time-outs, and desynchronization of audio and video. Received at a good price, but as they say, you get what you pay for.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MJonkey,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Great dorm tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for our sons dorm room. Only wish it had a sleep timer
I would recommend this to a friendRated 4 out of 5 stars
Good tv for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our 3rd TCL tv. We've been happy with them all.
I would recommend this to a friendRated 4 out of 5 stars
Great little tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little Tv and so far no issues, would recommend.
I would recommend this to a friend- Cons mentioned:Remote control
Rated 1 out of 5 stars
Not as easy to program as I was lead to believe
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to get help with set up from Roku support, Apple Support, Alexa Support to no avail. Could not get remote paired to Direct Tv. Had to use both reports to even turn regular tv on. Remote did not have voice response on pad. Somehow on screen I was able to get it, don’t quite know how. Her voice was garbled, not understandable and no inflection. Roku promotes easy set up, I found it to be very frustrating. Have set up and paired VIZIO, Toshiba, Samsung with no difficulty. Returned to Best Buy, upgraded to Samsung
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Kricket,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
First Roku for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used it much yet but so far it’s been good.
I would recommend this to a friendRated 4 out of 5 stars
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this TV for my daughter and she is very happy with it.
I would recommend this to a friendRated 4 out of 5 stars
Nice TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a nice TV so far. Good customer service
I would recommend this to a friendRated 4 out of 5 stars
Great tv but disappointed with the screen quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size and all yet disappointed with the screen quality
I would recommend this to a friend- Cons mentioned:Wifi connectivity
Rated 2 out of 5 stars
Returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not to my satisfaction, and was not able to connect to WiFi/internet at home, which there was no problem with our internet service when trying to connect. So I simply just returned and purchased elsewhere
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Fred,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this definitely does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support