Customer Ratings & Reviews
- Model:
- 32S327
- |
- SKU:
- 6280538
Customer reviews
Rating 4.6 out of 5 stars with 6436 reviews
(6,436 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the 32" Class 3-Series LED Full HD Smart Roku TV's picture quality, ease of setup, and affordability. Many customers appreciate the Roku platform's user-friendly interface and extensive features. However, some customers have concerns about the remote control's usability, occasional Wi-Fi connectivity issues, slow response in volume control, and limited viewing angles.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Not loving this TCL Roku TV
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has issues. Loses remote connectivity. Freezes up. Wish it had more apps to download. I miss being able to get my favorite streaming app This TCL Roku TV. Maybe good for a child that want a gaming tv. Not pleased with it at all.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Fits,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
works great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great. no complains. have it for my security cameras.
No, I would not recommend this to a friendRated 4 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku issues with old tv resolved with beutiful screened tv
I would recommend this to a friendRated 4 out of 5 stars
Works well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy using the product. Works well for gaming and shows.
I would recommend this to a friendRated 4 out of 5 stars
Simple and quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just needed a replacement. This was inexpensive and fit the need.
I would recommend this to a friendRated 4 out of 5 stars
Christmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for this television. Excellent salesman
I would recommend this to a friendRated 4 out of 5 stars
works fine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works fine works fine works fine works fine works fine
I would recommend this to a friendRated 4 out of 5 stars
Simple and easy to navigate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for mom so she could have all the apps in hand.
I would recommend this to a friendRated 4 out of 5 stars
Great TV for a third TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote Volume doesn't work but everything else is great
I would recommend this to a friendRated 3 out of 5 stars
Decent value for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use it only for Roku channels....easy to connect...but not the brightest screen nor the best sound.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Ratish,
While most customers report good experience with the sound on their TV, we understand that different people have different preferences. The sound level of different types of content is dictated by the content provider and even varies from channel to channel. There are options available to adjust the picture settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. Additionally, you can access advanced picture settings by downloading the free Roku mobile app on a smartphone or tablet. The Roku mobile app works as a remote and allows you to access additional features like voice search, private listening, advanced picture settings, and more. Hope this helps & happy viewing!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Get what you pay for.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay for price. Sound and picture quality lacking.
No, I would not recommend this to a friendRated 3 out of 5 stars
Roku Too Slow
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fun little tv. But the Roku aspect is way too slow. Now I have to buy an external Roku making this a non-economical purchase.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Ok for cabin in harrison
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works OK, gets four channels,using an RCA antenna.
I would recommend this to a friendRated 4 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the TV with roku...my kids loved and is 1080 hd
I would recommend this to a friendRated 3 out of 5 stars
great but
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV but the legs are inadequate, i.e. it can easily topple. I lost my first one to a fall. Now I'm getting a proper stand. Wish I'd been warned. Otherwise it's great and the TCL provides good phone help service.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Sandy,
Thank you for taking the time to provide your feedback. We're sorry to hear about your previous experience. The feet that come with this TV are specifically designed and engineered to provide enough support for the TV to safely sit on them when they are attached properly. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Good size
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on the TV is blurry unless you keep it in the small screen but then what's the point of having a 32-inch TV if it's really only 19. When I expand it to full screen that's when it gets blurry. I should have bought the Vizio or the LG
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Debi,
Thank you for taking the time to provide your feedback. Image quality is often influenced by signal strength of what you are watching. When streaming, you would want to check your WiFi signal strength. For this TV, you would want to make sure that you have a minimum of 5.0 Megabits per second. When viewing over the air antenna content, you may need to adjust your antenna placement to get better reception. If you need further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Roku TV 1st time owner
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had problems with out of sync sound, but the problem seems to have corrected itself. Could have been a problem with the cable company. Never had Roku TV before have not connected to it, so cannot comment on it.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Gummo1,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Remote control
Rated 1 out of 5 stars
TV never worked
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in January 2021. TV remote never worked. TCL/ROKU customer service said they would send a new remote and it would arrive in a few days. New remote came and that did not work either. Went through an extremely long process just to find out the TV was defective and not the remote. Seriously not worth the money or time. Go with another brand.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Shannon,
We're truly sorry to hear about your experience as this is not normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Never Left the Store
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had purchased this for my daughter instead of another brand that I had wanted. Right after I paid, the salesperson found me and told me that they found the last unit of the other brand in the back. TCL is reputedly good, but I will never know.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Scooter,
Thank you for taking the time to provide your feedback. We're sorry to hear that you returned the TV before using it. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the TV for my Mother in law and she is happy
I would recommend this to a friend