Customer Ratings & Reviews
- Model:
- 32S327
- |
- SKU:
- 6280538
Customer reviews
Rating 4.6 out of 5 stars with 6436 reviews
(6,436 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the 32" Class 3-Series LED Full HD Smart Roku TV's picture quality, ease of setup, and affordability. Many customers appreciate the Roku platform's user-friendly interface and extensive features. However, some customers have concerns about the remote control's usability, occasional Wi-Fi connectivity issues, slow response in volume control, and limited viewing angles.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Returned it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thought it would be ideal tv but not so impressed with the picture, returned it for a refund.
No, I would not recommend this to a friend- Pros mentioned:Roku
Rated 1 out of 5 stars
Worthless, barely used & crashed within a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I rarely use tv in bedroom so this TV purchased barely a year ago. It was not recognizing my accounts days ago and tonight when I turned on it automatically turned off within 60secs with black screen. Zero power and the factory resets have no impact.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SHSTL,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
ROKU tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a little clunky to operate - not as seamless as samsung.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible off gassing of this TV. The plastic just stinks. I’ve had it outside for hours many different times and it won’t go away. I wake up smelling it in the night in my bedroom. It just smells like chemicals. It’s terrible!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Chris,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. This sounds unusual. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Great price...great pictures
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whenever I need something fast and something good I do best buy. Keep up the good work.
I would recommend this to a friendRated 3 out of 5 stars
TV'S
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love both of the tv's we purchased this past year for our kids
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi InkCartridge,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is okay, just wish we could download the Spectrum TV app.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Wendell,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Happy viewing!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TV32 Yelitza
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Return device was damaged and obsolete. Unable to setup
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a little more expensive compared to other stores
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Dmc1989,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Not so Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second exact model of this TV I have purchased. Both TVs have sound issues where they have to be unplugged and reset to correct the problem. Other than that seems like a great TV, but I wouldn't purchase again!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Cassidj,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Ok for just watching TV. Picture quality is low.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok for just watching TV. Picture quality is low. Purchased for sons room.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Tweety,
Thank you for taking the time to provide your feedback. Image quality is often influenced by signal strength of what you are watching. When streaming, you would want to check your WiFi signal strength. For this TV, you would want to make sure that you have a minimum of 5.0 Megabits per second. When viewing over the air antenna content, you may need to adjust your antenna placement to get better reception. If you need further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Viewing angle
Rated 1 out of 5 stars
Not for me
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The viewing angle on this TV is only good if you sit directly front and center. If you sit off from center, even slightly, the picture will be washed out and you will not be happy with the view. I returned this TV.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi USNSailor,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Just ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote is way too small. Remote has very little options
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Itsanoktv,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Great Before Screen Issue
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen had red line at the bottom after one year. Replaced it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Matt,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year parts and labor manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to assist you. In order for us to better assist you, please reach out to us at [email protected] with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
I returned it.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you care about viewing angles, STAY AWAY FROM THIS TV. The image quality is good if you're right in front of the tv, but from any slight, off-angle it quickly washes out. I also found the sound to be lacking as well.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this definitely does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
upgraded to bigger
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you had a 43 inch samsung on sale the next week and decided to go bigger.
I would recommend this to a friendRated 3 out of 5 stars
Cheap TV, not too good.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku TV sometimes freezes. I wouldn't recommend it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BargainFinder,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Average product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. Pictures are not good quality.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DNBb,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has turned out to be a good product. I’m satisfied with it.
I would recommend this to a friendRated 3 out of 5 stars
Ahh not so impressed!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having trouble with the tv speakers only work for 5 month .
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Tenchu155,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support