Customer Ratings & Reviews
- Model:
- 32S327
- |
- SKU:
- 6280538
Customer reviews
Rating 4.6 out of 5 stars with 6436 reviews
(6,436 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the 32" Class 3-Series LED Full HD Smart Roku TV's picture quality, ease of setup, and affordability. Many customers appreciate the Roku platform's user-friendly interface and extensive features. However, some customers have concerns about the remote control's usability, occasional Wi-Fi connectivity issues, slow response in volume control, and limited viewing angles.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought instead of 5 year old Vizio E280i-B1 which worked very slowly. At first we were skeptical about this TV. But the TV exceeded our expectations - it turns on in a couple of seconds and in generaly works very fast without any delays, the connection through Wi-fi keeps excellent . We literally enjoy this TV. We only regret that we did not buy it before.
I would recommend this to a friend- Pros mentioned:Price
Rated 4 out of 5 stars
Nice TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV at a reasonable price. All ROKU remotes are pain but that is ROKU's fault not TCL.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Not good unless viewing dead center
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is pretty good if you sit dead-on center. Move out 5-10 degrees, and the picture washes out badly. Having purchased a Sharp Roku TV from Best Buy in 2019 (Sharp was 40", cost about $70 more), the TCL stinks in comparison. With the Sharp, the picture looked great even when viewing off-center (5-10 degrees). I do NOT recommend this TCL TV.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi LakeCityViews,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Good value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for streaming and some gaming. Given as gift.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great for small game and exercise room
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture and easy to set up. Had to buy an adaptor to set up Wii
I would recommend this to a friend - Pros mentioned:Roku
Rated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Fits perfect in the space purchased for.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great TV. Super happy so far.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and I can still use Directv with it
I would recommend this to a friend - Cons mentioned:Remote control
Rated 3 out of 5 stars
Awful Remote control
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Remote control is a hassle to use. I hold it with my right hand and then changing channels with my index finger my middle finger is holding the sides where the volume and mute button is i keep pushing those side bottoms by mistake while changing the channels. What a poor messed up product.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Aimar,
In addition to the remote that comes with your TV, you can download the free Roku app on your Smartphone or tablet to use as a remote. Through the Roku mobile app, you gain access to power toggle, volume toggle, private listening, voice search, and more. Hope this helps!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Wow
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price you cannot go wrong great picture on this fantastic tv
I would recommend this to a friend - Cons mentioned:Remote control
Rated 2 out of 5 stars
Only if you are already a Roku die hard fan!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would suggest this product if you are a die hard fan already!!! Sadly Roku doesn't do this TV any justice. I have to say misses on the product are the annoying remote, I would never buy a television set again that doesn't have a remote without number pad in it! the remote is geared for Roku at best. Secondly the notification light in the middle of the TV is annoying if the WIFI isn't connected... I plan to tape it off or paint it black. Mostly if I hadn't have to depend on a ride I would have returned the TV the next day. Save the money get a smart TV 1080P or greater and leave the Roku to a stand alone box. Your best bet trust me.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Handy,
Thank you for taking the time to provide your feedback. The standby LED can actually be turned off by going to Home>Settings>System>Power>Standby LED>OFF. However, if your TV is not connected to the Internet, the light with blink indicating that it cannot find an Internet connection. You can elect to use the TV as a strictly traditional TV by electing not to connect to the Internet at startup. This will allow the TV to have no blinking light when not connected to the Internet. Hope this helps!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Would not recommend.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is not compatible with any streaming device. Locks up, wont go forward or back up. Nothing but one problem after another. I would never recommend this product to anyone. The remote for the tv do not work…and yes it has new batteries.
No, I would not recommend this to a friendRated 3 out of 5 stars
Good for a guest room
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good choice if you don't need to connect other devices. Fortunately, with Roku built-in, this will satisfy many people and provide a good value for the price. Unfortunately, it has some serious, deal-breaking limitations with connected devices. It was not possible to put the display in 4:3 mode when playing DVDs, so some of my movies and TV shows are unpleasantly stretched. The HDMI-CEC support is absolutely minimal, only supporting input switching and turning off devices. It will not turn on devices when switching inputs, and the media controls on the TCL Roku remote will not control attached devices, so you need to juggle remotes. (If you only have one connected device, like a set-top box or Google TV, you can control the TV with that and ditch the TV remote and Roku interface.)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Witstorm,
Thank you for taking the time to provide your feedback. This TV features a "Picture size" setting in the Options menu that allows you to toggle between different options like auto, zoom, normal, etc. Additionally, the TV remote is not designed to control external devices. However, our TVs are compatible with most Universal and cable remotes. Many Universal and cable box remotes can be programmed to control select features on the TV. You can visit https://support.tcl.com/us-remote-codes for more information. If you do not see your specific remote, you would need to contact the remote's manufacturer to obtain the remote code from them. Hope this helps!
Thank you,
TCL Customer Support
- Pros mentioned:Price
Rated 1 out of 5 stars
First one was great, this one not so much
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beware of the Roku device failure. Best Buy wouldn't help, TCL says it's a software problem, you get a TV that only works with no internet services. I bought this for my daughters apartment at xmas. We loved the first one I use in the garage. She picked it up, set it up, it was fine. On day 2 it lost wifi when she powered it on. After a few hours of trying to fix it, she gave up and unplugged it. The next day, on a whim, she plugged it in and it worked. Fixed! Or not. The next day, back to the same thing. The problem is the Roku MAC address shows as 00:00:00:00:00:00 which means you can't even manually enter wifi details and connect. It's a Roku problem, but inside the TV you just bought for the Roku capability. Because she's a college student, diagnosing a TV took a back seat to other responsibilities, so when she finally contacted Best Buy they told her the return window had lapsed. She now has a big black clothes dryer in her room. On the rare occasion she wants to use it, she can connect an HDMI cable to it from her laptop, but that wasn't the plan. I'm bummed because I recommended it. I'm mad because Best Buy didn't seem to care. TCL has tried to be helpful, but I can't see a positive outcome (it was manufactured in Sept 2021, purchased in Jan 2022) since it's likely outside any of their warranty window. Maybe add an extended warranty? Would that help? If not for this issue, it'd be a great value and a good TV. The one in my garage, that was $50 more at the time, is still working fine. Roll your own dice.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Small issues add up.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return the first one of these that I bought due to a damaged display screen. The packaging seemed ok but it was not enough to protect the TV. The second of these that I bought turned out to not have an ethernet connection. My fault-I assumed it would have one. But why was it lacking? I also would (probably) quibble about only average sound from the speakers. The 1080 resolution was perhaps too much for me, or I had the TV too close. But I replaced this YV with a 32 inch Toshiba with 720 resolution-it looks much better. And the colors seem more natural on the Toshiba. I suggest buyers shop around, despite the high ratings.
No, I would not recommend this to a friendRated 4 out of 5 stars
Nice product for the money.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product has been serving me well for three years now. Clean User interface for a Smart TV Integrates well with Alexa for voice commands.
I would recommend this to a friendRated 5 out of 5 stars
Card member
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really appreciate Best Buy for making TCL roku available. It's one of the only TVs I can upload Spectrum app on.
I would recommend this to a friendRated 5 out of 5 stars
Nice TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I wanted, a smart tv that connects to internet with some streaming channels predefined
I would recommend this to a friendRated 5 out of 5 stars
Im sure my niece will dig this !
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought the TV as a gift for my niece.Im sure the device will bring hours of peace.
I would recommend this to a friendRated 5 out of 5 stars
Prissy
Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it love it awesome, when I came to Best Buy instead of Walmart I made the best choice
I would recommend this to a friendRated 5 out of 5 stars
Perfect size for entertainment center
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality image and no problems setting up with help from grandson
I would recommend this to a friend














