Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1180 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the 32" Class (31.5" Diag.) - LED - 3-Series - 720p - Smart - HDTV Roku TV for its exceptional picture quality, user-friendly setup, and affordable price. Many users appreciate the convenience of having a smart TV, while others find the size to be perfect for smaller spaces.On the downside, some customers have expressed concerns about the lack of channel selection buttons on the remote control and the presence of an annoying light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,180 reviews
  • Rated 1 out of 5 stars

    Broken devices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase device and it was damagedi had to go all the way back to the store to return

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Whit,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this is definitely not normal for one of our TVs. All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. It is good to see that you were able to find a resolution to the problem. We will continue to make improvements to ensure our customers the best experience possible. Best of luck and happy viewing!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Poor quality ROKU reception. Returned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this unit for an LG without ROKU and purchased an external ROKU stick.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Spencer,

      Without more information, it is hard to decipher what issues you are struggling with. Given the opportunity we could have helped resolve the problems you were experiencing. We will continue to make improvements to ensure our customers the best experience possible. Good luck and happy viewing!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Junk

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 week part of the screen blacked out. Its junk!

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Joey,

      Oh no! This is definitely not normal. We are sorry that you are having difficulties with your TV. If possible we would like to get some more information to see if we can help you resolve the issue. If you could reach out to us at [email protected] and someone will get back to you as soon as possible. Please include your contact information, as well as a reference to this review.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    No good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi didn't function; exchanged for another brand.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      We're sorry to hear that you were not satisfied with your TV. Without more information, it is rather difficult to understand what happened with your TV. We have glowing reviews on many professional reviewing sites and also from our customers. So it is a bit baffling to hear otherwise. Given the opportunity, we could have definitely worked with you to try to fix whatever was happening. We will continue to make improvements to ensure our customers the best experience possible. Happy viewing!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Price compared to other similar TVs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a sharp picture and the sound is adequate. It has 3 HDMI ports as well as a USB prt. The automatic setup was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for Xfinity streaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Roku streaming stick first so I could reduce my cost of renting a secondary box from Xfinity, planning on getting a second Roku streaming stick for a 24" TV but at $49.00 I decided to purchase the this 32" TCL Roku tv for $129. I recommend this for all Xfinity x1 customers . I can watch all Xfinity show live or recorded on this Roku TV no Xfinity cable needed just download the Xfinity Beta app, plug the TV in and your ready. I have Chromecast streaming device for streaming YouTube from tablet to my old TV but this Roku TV has YouTube along with many more , I was concerned about the audio volume but not an issue, I set audio on theater setting and with the volume at 30% plenty loud enough for someone like me with poor hearing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I will never buy a different brand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -I bought this set bc I have a 55" TCL that was rated top 10 tvs by CNET.com. -Easiest tvs to use (never seen anything better) -The remotes are amazing. Solid made and are exactly the same as any other TCL tvs (interchangeable). -ROKU is amazing! In fact I bought a separate roku for a Samsung tv. I have seen firestick, Samsung's version etc, but roku is so much easier. -I have a 4 year old that easily navigates the remote. -Screen quality is great for under $200 -There is absolutely no reason to spend more money for a different brand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a larger TCL Smart TV in our living room that we love. We needed a new tv for our bedroom and decided on the same one, only smaller. Great picture, easy to use, easy to set-up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase and a Great Price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this TV-it is great for my bedroom! It was easy to set up and the built in Roku function is great. I had it up and working in less than 15 minutes. The TV is light so I was able to manage it by myself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    good value and performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's not 4k or even 1080, but it fit perfectly on a table in my grandson's room, and he sits plenty close to the screen anyway. 720 is fine and the embedded roku controller is super easy for him to find and select what he wants to watch and still let his parents supervise no x rated stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not a top of the line TV but for the cost it does a great job. I purchased this TV to hang outside in my Gazebo mainly so I can watch NFL games during the season. Its not 4k or 1080 but it delivers great picture and sound. Its a smart TV as well so can watch Netflix, Prime, etc outside. If you can get this on sale...go for it!! I'm even considering replacing my aging Samsung TV in my living room with a 65" TCL to save some money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awsome TV for any room

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV on Saturday and was very surprised at the price, when I brought it home setting it up was very easy. I was shocked when it came time to activate the TV as I was using my laptop it was updating on the screen, I'm just in awe that I can use my IPhone as a TV remote. I would defiantly suggest buying this TV you will not be disappointed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK, But Issue with Dish Network

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the bedroom because we have the 65" S405 and love it. The viewing angle is not very wide, but we only watch it straight on anyway so that's not a deal-breaker. However, I tried two different TV's and both had a problem with the Dish Joey. After being on a while, it would not display the program, only a black screen and when I checked the info screen, the time was about an hour earlier than the actual time. I couldn't get any other channels either. I had to do a reset of the Joey every time I wanted to use it. I solved the problem by returning and getting a Sharp Roku and everything was fine. Weird, but true so if you have Dish this may not work for you.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      We are truly sorry that you were having issues with your TV. We would have liked to look into it for you and make sure you are a satisfied customer at the end of the day. Our Customer Advocacy Team in California is always here to help. reaching out to us at [email protected] with your contact information and reference this review, and someone would have gotten back to you right away. Glad your new tv works well.

      Thanks,

      TCL Support

  • Rated 5 out of 5 stars

    Excellent Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price. Built in WiFi. Smooth Streaming. I think the only thing Im not happy with is hardware..the holes for the screws for the Stand seem like their not quite drilled large enough and it's difficult to get the screws in. I've assembled many items over my lifetime and it definitely should be easier. Otherwise I've got Zero Issues and Love the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great! Decent size too for a small room!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv colors amazing picture is great affordable

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 4 out of 5 stars

    great tv features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv size for office space. good quality video play back from youtube

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a really good buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would suggest a extra warranty. My grandson tripped over cord & broke it 3 weeks after I bought it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HDMI ports are dead

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great for a year, now NONE of the HDMI ports work at all. Unfortunately my cable box doesn’t have a coax output so I’m left with a TV that will only connect to my cable company app, which means I’m eating up data on my plan. Will not by another TCL product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the purchase..... Bad tv deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a horrible television. The tv that I purchased does not stay programmed. Every time the tv shuts itself off, it goes bak to the originl tv installation/setup menu. I h ave to keep setting up the Roku menu and reinstalling all of my tv streaming apps and logging into those app over and over again. I purchased this tv last spring and regret doing so. The first tv Ipurchased had a tiled screen that I reutnred to the sotre. Thr second tv wn't stay programmed. It will power off during the middle of a show.

    No, I would not recommend this to a friend
Sponsored